I run Windows XP with Norton Internet Security 2006. I have multiple accounts
under Windows. Since Security fixes KB930178, KB931261, KB931784, 932168
have been installed on my PC I have been experiencing the following problem.
When I start my PC and log-in to a user Outlook Express works fine. But when
I log out and log-in to a different user Outlook Express fails with error
"Protocol POP3, Port. 110, Secure (SSL): No, Socket Error: 10061, Error
Number: 0x800CCC0E". If I re-startmy PC then again Outlook Express works for
the first user only.

Any help greatly appreciated
--
Regards, USP

1. Disable email scanning by your anti-virus application. It provides no
additional protection and even Symantec says it's not necessary:

paste
Disabling Email Scanning does not leave you unprotected against viruses that
are distributed as email attachments. Norton AntiVirus Auto-Protect scans
incoming files as they are saved to your hard drive, including email and
email attachments. Email Scanning is just another layer on top of this. To
make sure that Auto-Protect is providing the maximum protection, keep
Auto-Protect enabled and run LiveUpdate regularly to ensure that you have
the most recent virus definitions.
/paste
http://service1.symantec.com/SUPPORT...02111812533106

Troubleshooting error messages that you receive when you are using OL and OE
http://support.microsoft.com/?kbid=813514

2. If no joy, your current Identity may be damaged, especially if its the
default Main Identity. Leaving Email Protection disabled, try one or more
of your mail accounts in a new Named Identity (File Identities Add new
identity). Assuming all is well, (1) compact all folders in the old
identity, (2) import messages from the old identity into the new one, and
then (3) delete the old one (File Identities Manage Identities).

To avoid such corruption in futu

- Don't use Inbox or Sent Items to archive messages. Move them to local
folders created for this purpose.

- Empty Deleted Items folder daily.

- Disable Background Compacting [not available in SP2] and frequently
perform a manual compact of all OE folders while "working offline". More at
http://www.insideoe.com/files/maintain.htm

- WinXP SP2 only: Do not shut down your machine while Windows is
automatically compacting your message store.

- Your anti-virus application's email scanning feature can also cause such
corruption. Disable it. It provides no additional protection.
--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE, OE, Security, Shell/User)
AumHa VSOP & Admin; DTS-L.org


Upper School Parent wrote:
I run Windows XP with Norton Internet Security 2006. I have multiple
accounts under Windows. Since Security fixes KB930178, KB931261,
KB931784,
932168 have been installed on my PC I have been experiencing the following
problem. When I start my PC and log-in to a user Outlook Express works
fine. But when I log out and log-in to a different user Outlook Express
fails with error "Protocol POP3, Port. 110, Secure (SSL): No, Socket
Error:
10061, Error Number: 0x800CCC0E". If I re-startmy PC then again Outlook
Express works for the first user only.

Any help greatly appreciated

Thank you I will try this though it does seem very strange that this problem
has only occured since I applied the Windows Security fixes. I thought that
you were going to advise the removal of these fixes to see if this cured the
problem.
--
Regards, USP


"PA Bear" wrote:

1. Disable email scanning by your anti-virus application. It provides no
additional protection and even Symantec says it's not necessary:

paste
Disabling Email Scanning does not leave you unprotected against viruses that
are distributed as email attachments. Norton AntiVirus Auto-Protect scans
incoming files as they are saved to your hard drive, including email and
email attachments. Email Scanning is just another layer on top of this. To
make sure that Auto-Protect is providing the maximum protection, keep
Auto-Protect enabled and run LiveUpdate regularly to ensure that you have
the most recent virus definitions.
/paste
http://service1.symantec.com/SUPPORT...02111812533106

Troubleshooting error messages that you receive when you are using OL and OE
http://support.microsoft.com/?kbid=813514

2. If no joy, your current Identity may be damaged, especially if its the
default Main Identity. Leaving Email Protection disabled, try one or more
of your mail accounts in a new Named Identity (File Identities Add new
identity). Assuming all is well, (1) compact all folders in the old
identity, (2) import messages from the old identity into the new one, and
then (3) delete the old one (File Identities Manage Identities).

To avoid such corruption in futu

- Don't use Inbox or Sent Items to archive messages. Move them to local
folders created for this purpose.

- Empty Deleted Items folder daily.

- Disable Background Compacting [not available in SP2] and frequently
perform a manual compact of all OE folders while "working offline". More at
http://www.insideoe.com/files/maintain.htm

- WinXP SP2 only: Do not shut down your machine while Windows is
automatically compacting your message store.

- Your anti-virus application's email scanning feature can also cause such
corruption. Disable it. It provides no additional protection.
--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE, OE, Security, Shell/User)
AumHa VSOP & Admin; DTS-L.org


Upper School Parent wrote:
I run Windows XP with Norton Internet Security 2006. I have multiple
accounts under Windows. Since Security fixes KB930178, KB931261,
KB931784,
932168 have been installed on my PC I have been experiencing the following
problem. When I start my PC and log-in to a user Outlook Express works
fine. But when I log out and log-in to a different user Outlook Express
fails with error "Protocol POP3, Port. 110, Secure (SSL): No, Socket
Error:
10061, Error Number: 0x800CCC0E". If I re-startmy PC then again Outlook
Express works for the first user only.

Any help greatly appreciated

Is it certain the Windows Update caused it?
I uninstalled the last 4 updates and still have this problem also.
Re-configuring Nortons will probably not change anything, the actual
cause is more mysterious.
Just a couple of weeks ago a Windows update caused an error with Realtek
sound software,
Microsoft gave a fix for it.

"PA Bear" wrote in message
...
1. Disable email scanning by your anti-virus application. It provides no
additional protection and even Symantec says it's not necessary:

paste
Disabling Email Scanning does not leave you unprotected against viruses
that are distributed as email attachments. Norton AntiVirus Auto-Protect
scans incoming files as they are saved to your hard drive, including email
and email attachments. Email Scanning is just another layer on top of
this. To make sure that Auto-Protect is providing the maximum protection,
keep Auto-Protect enabled and run LiveUpdate regularly to ensure that you
have the most recent virus definitions.
/paste
http://service1.symantec.com/SUPPORT...02111812533106

Troubleshooting error messages that you receive when you are using OL and
OE
http://support.microsoft.com/?kbid=813514

2. If no joy, your current Identity may be damaged, especially if its the
default Main Identity. Leaving Email Protection disabled, try one or more
of your mail accounts in a new Named Identity (File Identities Add new
identity). Assuming all is well, (1) compact all folders in the old
identity, (2) import messages from the old identity into the new one, and
then (3) delete the old one (File Identities Manage Identities).

To avoid such corruption in futu

- Don't use Inbox or Sent Items to archive messages. Move them to local
folders created for this purpose.

- Empty Deleted Items folder daily.

- Disable Background Compacting [not available in SP2] and frequently
perform a manual compact of all OE folders while "working offline". More
at http://www.insideoe.com/files/maintain.htm

- WinXP SP2 only: Do not shut down your machine while Windows is
automatically compacting your message store.

- Your anti-virus application's email scanning feature can also cause such
corruption. Disable it. It provides no additional protection.
--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE, OE, Security, Shell/User)
AumHa VSOP & Admin; DTS-L.org


Upper School Parent wrote:
I run Windows XP with Norton Internet Security 2006. I have multiple
accounts under Windows. Since Security fixes KB930178, KB931261,
KB931784,
932168 have been installed on my PC I have been experiencing the
following
problem. When I start my PC and log-in to a user Outlook Express works
fine. But when I log out and log-in to a different user Outlook Express
fails with error "Protocol POP3, Port. 110, Secure (SSL): No, Socket
Error:
10061, Error Number: 0x800CCC0E". If I re-startmy PC then again Outlook
Express works for the first user only.

Any help greatly appreciated

Not certain then if you have already tried taking the updates off with no
solution. I have just tried removing Norton completely, which I needed to do
anyway. Without Norton there is no problem but, once I put Norton back, the
problem is there again.
Does this help in the diagnosis?
--
Regards, USP


"Barrabas" wrote:

Is it certain the Windows Update caused it?
I uninstalled the last 4 updates and still have this problem also.
Re-configuring Nortons will probably not change anything, the actual
cause is more mysterious.
Just a couple of weeks ago a Windows update caused an error with Realtek
sound software,
Microsoft gave a fix for it.

"PA Bear" wrote in message
...
1. Disable email scanning by your anti-virus application. It provides no
additional protection and even Symantec says it's not necessary:

paste
Disabling Email Scanning does not leave you unprotected against viruses
that are distributed as email attachments. Norton AntiVirus Auto-Protect
scans incoming files as they are saved to your hard drive, including email
and email attachments. Email Scanning is just another layer on top of
this. To make sure that Auto-Protect is providing the maximum protection,
keep Auto-Protect enabled and run LiveUpdate regularly to ensure that you
have the most recent virus definitions.
/paste
http://service1.symantec.com/SUPPORT...02111812533106

Troubleshooting error messages that you receive when you are using OL and
OE
http://support.microsoft.com/?kbid=813514

2. If no joy, your current Identity may be damaged, especially if its the
default Main Identity. Leaving Email Protection disabled, try one or more
of your mail accounts in a new Named Identity (File Identities Add new
identity). Assuming all is well, (1) compact all folders in the old
identity, (2) import messages from the old identity into the new one, and
then (3) delete the old one (File Identities Manage Identities).

To avoid such corruption in futu

- Don't use Inbox or Sent Items to archive messages. Move them to local
folders created for this purpose.

- Empty Deleted Items folder daily.

- Disable Background Compacting [not available in SP2] and frequently
perform a manual compact of all OE folders while "working offline". More
at http://www.insideoe.com/files/maintain.htm

- WinXP SP2 only: Do not shut down your machine while Windows is
automatically compacting your message store.

- Your anti-virus application's email scanning feature can also cause such
corruption. Disable it. It provides no additional protection.
--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE, OE, Security, Shell/User)
AumHa VSOP & Admin; DTS-L.org


Upper School Parent wrote:
I run Windows XP with Norton Internet Security 2006. I have multiple
accounts under Windows. Since Security fixes KB930178, KB931261,
KB931784,
932168 have been installed on my PC I have been experiencing the
following
problem. When I start my PC and log-in to a user Outlook Express works
fine. But when I log out and log-in to a different user Outlook Express
fails with error "Protocol POP3, Port. 110, Secure (SSL): No, Socket
Error:
10061, Error Number: 0x800CCC0E". If I re-startmy PC then again Outlook
Express works for the first user only.

Any help greatly appreciated

"PA Bear" wrote:
1. Disable email scanning by your anti-virus application. It provides no
additional protection and even Symantec says it's not necessar...
--
~PA Bear

Upper School Parent wrote:
Not certain then if you have already tried taking the updates off with no
solution. I have just tried removing Norton completely, which I needed to
do
anyway. Without Norton there is no problem but, once I put Norton back,
the
problem is there again.
Does this help in the diagnosis?

Is it certain the Windows Update caused it?
I uninstalled the last 4 updates and still have this problem also.
Re-configuring Nortons will probably not change anything, the actual
cause is more mysterious.
Just a couple of weeks ago a Windows update caused an error with Realtek
sound software,
Microsoft gave a fix for it.

"PA Bear" wrote in message
...
1. Disable email scanning by your anti-virus application. It provides
no
additional protection and even Symantec says it's not necessary:

paste
Disabling Email Scanning does not leave you unprotected against viruses
that are distributed as email attachments. Norton AntiVirus Auto-Protect
scans incoming files as they are saved to your hard drive, including
email
and email attachments. Email Scanning is just another layer on top of
this. To make sure that Auto-Protect is providing the maximum
protection,
keep Auto-Protect enabled and run LiveUpdate regularly to ensure that
you
have the most recent virus definitions.
/paste
http://service1.symantec.com/SUPPORT...02111812533106

Troubleshooting error messages that you receive when you are using OL
and
OE
http://support.microsoft.com/?kbid=813514

2. If no joy, your current Identity may be damaged, especially if its
the
default Main Identity. Leaving Email Protection disabled, try one or
more
of your mail accounts in a new Named Identity (File Identities Add
new
identity). Assuming all is well, (1) compact all folders in the old
identity, (2) import messages from the old identity into the new one,
and
then (3) delete the old one (File Identities Manage Identities).

To avoid such corruption in futu

- Don't use Inbox or Sent Items to archive messages. Move them to local
folders created for this purpose.

- Empty Deleted Items folder daily.

- Disable Background Compacting [not available in SP2] and frequently
perform a manual compact of all OE folders while "working offline".
More
at http://www.insideoe.com/files/maintain.htm

- WinXP SP2 only: Do not shut down your machine while Windows is
automatically compacting your message store.

- Your anti-virus application's email scanning feature can also cause
such
corruption. Disable it. It provides no additional protection.
--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE, OE, Security, Shell/User)
AumHa VSOP & Admin; DTS-L.org


Upper School Parent wrote:
I run Windows XP with Norton Internet Security 2006. I have multiple
accounts under Windows. Since Security fixes KB930178, KB931261,
KB931784,
932168 have been installed on my PC I have been experiencing the
following
problem. When I start my PC and log-in to a user Outlook Express works
fine. But when I log out and log-in to a different user Outlook Express
fails with error "Protocol POP3, Port. 110, Secure (SSL): No, Socket
Error:
10061, Error Number: 0x800CCC0E". If I re-startmy PC then again Outlook
Express works for the first user only.

Any help greatly appreciated

I think the start of the error and installing critical updates were merely
coincidental, at least as far as OE and Windows are concerned.
--
~PA Bear

Upper School Parent wrote:
Thank you I will try this though it does seem very strange that this
problem
has only occured since I applied the Windows Security fixes. I thought
that
you were going to advise the removal of these fixes to see if this cured
the
problem.

1. Disable email scanning by your anti-virus application. It provides no
additional protection and even Symantec says it's not necessary:

paste
Disabling Email Scanning does not leave you unprotected against viruses
that are distributed as email attachments. Norton AntiVirus Auto-Protect
scans incoming files as they are saved to your hard drive, including
email
and email attachments. Email Scanning is just another layer on top of
this. To make sure that Auto-Protect is providing the maximum protection,
keep Auto-Protect enabled and run LiveUpdate regularly to ensure that you
have the most recent virus definitions.
/paste
http://service1.symantec.com/SUPPORT...02111812533106

Troubleshooting error messages that you receive when you are using OL and
OE http://support.microsoft.com/?kbid=813514

2. If no joy, your current Identity may be damaged, especially if its the
default Main Identity. Leaving Email Protection disabled, try one or
more
of your mail accounts in a new Named Identity (File Identities Add
new
identity). Assuming all is well, (1) compact all folders in the old
identity, (2) import messages from the old identity into the new one, and
then (3) delete the old one (File Identities Manage Identities).

To avoid such corruption in futu

- Don't use Inbox or Sent Items to archive messages. Move them to local
folders created for this purpose.

- Empty Deleted Items folder daily.

- Disable Background Compacting [not available in SP2] and frequently
perform a manual compact of all OE folders while "working offline". More
at http://www.insideoe.com/files/maintain.htm

- WinXP SP2 only: Do not shut down your machine while Windows is
automatically compacting your message store.

- Your anti-virus application's email scanning feature can also cause
such
corruption. Disable it. It provides no additional protection.
--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE, OE, Security, Shell/User)
AumHa VSOP & Admin; DTS-L.org


Upper School Parent wrote:
I run Windows XP with Norton Internet Security 2006. I have multiple
accounts under Windows. Since Security fixes KB930178, KB931261,
KB931784,
932168 have been installed on my PC I have been experiencing the
following
problem. When I start my PC and log-in to a user Outlook Express works
fine. But when I log out and log-in to a different user Outlook Express
fails with error "Protocol POP3, Port. 110, Secure (SSL): No, Socket
Error:
10061, Error Number: 0x800CCC0E". If I re-startmy PC then again Outlook
Express works for the first user only.

Any help greatly appreciated

"Upper School Parent" wrote in
message ...
Not certain then if you have already tried taking the updates off with no
solution. I have just tried removing Norton completely, which I needed to
do
anyway. Without Norton there is no problem but, once I put Norton back,
the
problem is there again.
Does this help in the diagnosis?
--
Regards, USP

I did that too and no problems.
I reinstalled it all though.
I'm also having trouble with system tray icons, which
is why I log off and log on. The OE problem only occurs on relogging in.
I have had success with the system tray icons by disabling as much as I
can of Norton at startup, switching off auto-protect at start up for
example.
I'm yet to test the old problem, I'm getting sick of doing it.



"Barrabas" wrote:

Is it certain the Windows Update caused it?
I uninstalled the last 4 updates and still have this problem also.
Re-configuring Nortons will probably not change anything, the actual
cause is more mysterious.
Just a couple of weeks ago a Windows update caused an error with Realtek
sound software,
Microsoft gave a fix for it.

"PA Bear" wrote in message
...
1. Disable email scanning by your anti-virus application. It provides
no
additional protection and even Symantec says it's not necessary:

paste
Disabling Email Scanning does not leave you unprotected against viruses
that are distributed as email attachments. Norton AntiVirus
Auto-Protect
scans incoming files as they are saved to your hard drive, including
email
and email attachments. Email Scanning is just another layer on top of
this. To make sure that Auto-Protect is providing the maximum
protection,
keep Auto-Protect enabled and run LiveUpdate regularly to ensure that
you
have the most recent virus definitions.
/paste
http://service1.symantec.com/SUPPORT...02111812533106

Troubleshooting error messages that you receive when you are using OL
and
OE
http://support.microsoft.com/?kbid=813514

2. If no joy, your current Identity may be damaged, especially if its
the
default Main Identity. Leaving Email Protection disabled, try one or
more
of your mail accounts in a new Named Identity (File Identities Add
new
identity). Assuming all is well, (1) compact all folders in the old
identity, (2) import messages from the old identity into the new one,
and
then (3) delete the old one (File Identities Manage Identities).

To avoid such corruption in futu

- Don't use Inbox or Sent Items to archive messages. Move them to
local
folders created for this purpose.

- Empty Deleted Items folder daily.

- Disable Background Compacting [not available in SP2] and frequently
perform a manual compact of all OE folders while "working offline".
More
at http://www.insideoe.com/files/maintain.htm

- WinXP SP2 only: Do not shut down your machine while Windows is
automatically compacting your message store.

- Your anti-virus application's email scanning feature can also cause
such
corruption. Disable it. It provides no additional protection.
--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE, OE, Security, Shell/User)
AumHa VSOP & Admin; DTS-L.org


Upper School Parent wrote:
I run Windows XP with Norton Internet Security 2006. I have multiple
accounts under Windows. Since Security fixes KB930178, KB931261,
KB931784,
932168 have been installed on my PC I have been experiencing the
following
problem. When I start my PC and log-in to a user Outlook Express works
fine. But when I log out and log-in to a different user Outlook
Express
fails with error "Protocol POP3, Port. 110, Secure (SSL): No, Socket
Error:
10061, Error Number: 0x800CCC0E". If I re-startmy PC then again
Outlook
Express works for the first user only.

Any help greatly appreciated

I have disabled email scanning and this does solve the problem. However
Norton is now unhappy and flags my anti-virus state as "requiring attention".
It would seem then that there is a conflict between the April 2007 Windows
Updates and Norton Internet Security? Presumeably I should now go to Symantec
to report this problem?
--
Regards, USP


"PA Bear" wrote:

"PA Bear" wrote:
1. Disable email scanning by your anti-virus application. It provides no
additional protection and even Symantec says it's not necessar...
--
~PA Bear

Upper School Parent wrote:
Not certain then if you have already tried taking the updates off with no
solution. I have just tried removing Norton completely, which I needed to
do
anyway. Without Norton there is no problem but, once I put Norton back,
the
problem is there again.
Does this help in the diagnosis?

Is it certain the Windows Update caused it?
I uninstalled the last 4 updates and still have this problem also.
Re-configuring Nortons will probably not change anything, the actual
cause is more mysterious.
Just a couple of weeks ago a Windows update caused an error with Realtek
sound software,
Microsoft gave a fix for it.

"PA Bear" wrote in message
...
1. Disable email scanning by your anti-virus application. It provides
no
additional protection and even Symantec says it's not necessary:

paste
Disabling Email Scanning does not leave you unprotected against viruses
that are distributed as email attachments. Norton AntiVirus Auto-Protect
scans incoming files as they are saved to your hard drive, including
email
and email attachments. Email Scanning is just another layer on top of
this. To make sure that Auto-Protect is providing the maximum
protection,
keep Auto-Protect enabled and run LiveUpdate regularly to ensure that
you
have the most recent virus definitions.
/paste
http://service1.symantec.com/SUPPORT...02111812533106

Troubleshooting error messages that you receive when you are using OL
and
OE
http://support.microsoft.com/?kbid=813514

2. If no joy, your current Identity may be damaged, especially if its
the
default Main Identity. Leaving Email Protection disabled, try one or
more
of your mail accounts in a new Named Identity (File Identities Add
new
identity). Assuming all is well, (1) compact all folders in the old
identity, (2) import messages from the old identity into the new one,
and
then (3) delete the old one (File Identities Manage Identities).

To avoid such corruption in futu

- Don't use Inbox or Sent Items to archive messages. Move them to local
folders created for this purpose.

- Empty Deleted Items folder daily.

- Disable Background Compacting [not available in SP2] and frequently
perform a manual compact of all OE folders while "working offline".
More
at http://www.insideoe.com/files/maintain.htm

- WinXP SP2 only: Do not shut down your machine while Windows is
automatically compacting your message store.

- Your anti-virus application's email scanning feature can also cause
such
corruption. Disable it. It provides no additional protection.
--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE, OE, Security, Shell/User)
AumHa VSOP & Admin; DTS-L.org


Upper School Parent wrote:
I run Windows XP with Norton Internet Security 2006. I have multiple
accounts under Windows. Since Security fixes KB930178, KB931261,
KB931784,
932168 have been installed on my PC I have been experiencing the
following
problem. When I start my PC and log-in to a user Outlook Express works
fine. But when I log out and log-in to a different user Outlook Express
fails with error "Protocol POP3, Port. 110, Secure (SSL): No, Socket
Error:
10061, Error Number: 0x800CCC0E". If I re-startmy PC then again Outlook
Express works for the first user only.

Any help greatly appreciated

When you installed NIS 2007, did you accept the option to make NIS the
default Security Center, overriding the Windows Security Center? If so,
then yes, contact Symantec...and cite this when you do so:

paste
Disabling Email Scanning does not leave you unprotected against viruses that
are distributed as email attachments. Norton AntiVirus Auto-Protect scans
incoming files as they are saved to your hard drive, including email and
email attachments. Email Scanning is just another layer on top of this. To
make sure that Auto-Protect is providing the maximum protection, keep
Auto-Protect enabled and run LiveUpdate regularly to ensure that you have
the most recent virus definitions.
/paste
http://service1.symantec.com/SUPPORT...02111812533106
--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE, OE, Security, Shell/User)
AumHa VSOP & Admin; DTS-L.org


Upper School Parent wrote:
I have disabled email scanning and this does solve the problem. However
Norton is now unhappy and flags my anti-virus state as "requiring
attention". It would seem then that there is a conflict between the April
2007 Windows Updates and Norton Internet Security? Presumeably I should
now
go to Symantec to report this problem?

"PA Bear" wrote:
1. Disable email scanning by your anti-virus application. It provides
no
additional protection and even Symantec says it's not necessar...
--
~PA Bear

Upper School Parent wrote:
Not certain then if you have already tried taking the updates off with
no
solution. I have just tried removing Norton completely, which I needed
to
do
anyway. Without Norton there is no problem but, once I put Norton back,
the
problem is there again.
Does this help in the diagnosis?

Is it certain the Windows Update caused it?
I uninstalled the last 4 updates and still have this problem also.
Re-configuring Nortons will probably not change anything, the actual
cause is more mysterious.
Just a couple of weeks ago a Windows update caused an error with
Realtek
sound software,
Microsoft gave a fix for it.

"PA Bear" wrote in message
...
1. Disable email scanning by your anti-virus application. It provides
no
additional protection and even Symantec says it's not necessary:

paste
Disabling Email Scanning does not leave you unprotected against
viruses
that are distributed as email attachments. Norton AntiVirus
Auto-Protect
scans incoming files as they are saved to your hard drive, including
email
and email attachments. Email Scanning is just another layer on top of
this. To make sure that Auto-Protect is providing the maximum
protection,
keep Auto-Protect enabled and run LiveUpdate regularly to ensure that
you
have the most recent virus definitions.
/paste
http://service1.symantec.com/SUPPORT...02111812533106

Troubleshooting error messages that you receive when you are using OL
and
OE
http://support.microsoft.com/?kbid=813514

2. If no joy, your current Identity may be damaged, especially if its
the
default Main Identity. Leaving Email Protection disabled, try one or
more
of your mail accounts in a new Named Identity (File Identities Add
new
identity). Assuming all is well, (1) compact all folders in the old
identity, (2) import messages from the old identity into the new one,
and
then (3) delete the old one (File Identities Manage Identities).

To avoid such corruption in futu

- Don't use Inbox or Sent Items to archive messages. Move them to
local
folders created for this purpose.

- Empty Deleted Items folder daily.

- Disable Background Compacting [not available in SP2] and frequently
perform a manual compact of all OE folders while "working offline".
More
at http://www.insideoe.com/files/maintain.htm

- WinXP SP2 only: Do not shut down your machine while Windows is
automatically compacting your message store.

- Your anti-virus application's email scanning feature can also cause
such
corruption. Disable it. It provides no additional protection.
--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE, OE, Security, Shell/User)
AumHa VSOP & Admin; DTS-L.org


Upper School Parent wrote:
I run Windows XP with Norton Internet Security 2006. I have multiple
accounts under Windows. Since Security fixes KB930178, KB931261,
KB931784,
932168 have been installed on my PC I have been experiencing the
following
problem. When I start my PC and log-in to a user Outlook Express
works
fine. But when I log out and log-in to a different user Outlook
Express
fails with error "Protocol POP3, Port. 110, Secure (SSL): No, Socket
Error:
10061, Error Number: 0x800CCC0E". If I re-startmy PC then again
Outlook
Express works for the first user only.

Any help greatly appreciated