"Barrabas" wrote in message
...

"Upper School Parent" wrote
in message ...
Not certain then if you have already tried taking the updates off with no
solution. I have just tried removing Norton completely, which I needed to
do
anyway. Without Norton there is no problem but, once I put Norton back,
the
problem is there again.
Does this help in the diagnosis?
--
Regards, USP

I did that too and no problems.
I reinstalled it all though.
I'm also having trouble with system tray icons, which
is why I log off and log on. The OE problem only occurs on relogging in.
I have had success with the system tray icons by disabling as much as I
can of Norton at startup, switching off auto-protect at start up for
example.
I'm yet to test the old problem, I'm getting sick of doing it.


Uninstall Norton and get NOD32 or free Avast.

--
Frank Saunders, MS-MVP OE/WM
Do not send mail.

I am running Norton 2006 as supplied by my ISP. On further investigation I
find that the problem is not fixed. With Email scanning disabled I can
receive mail on any account now, however I cannot send mail on any account
after the first one to use Outlook Express. From other comments in this
thread it would appear that Norton and Outlook Express do not have a good
history so best I look at my Email on the server rather than download it to
my PC via Outlook Express.
--
Regards, USP


"PA Bear" wrote:

When you installed NIS 2007, did you accept the option to make NIS the
default Security Center, overriding the Windows Security Center? If so,
then yes, contact Symantec...and cite this when you do so:

paste
Disabling Email Scanning does not leave you unprotected against viruses that
are distributed as email attachments. Norton AntiVirus Auto-Protect scans
incoming files as they are saved to your hard drive, including email and
email attachments. Email Scanning is just another layer on top of this. To
make sure that Auto-Protect is providing the maximum protection, keep
Auto-Protect enabled and run LiveUpdate regularly to ensure that you have
the most recent virus definitions.
/paste
http://service1.symantec.com/SUPPORT...02111812533106
--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE, OE, Security, Shell/User)
AumHa VSOP & Admin; DTS-L.org


Upper School Parent wrote:
I have disabled email scanning and this does solve the problem. However
Norton is now unhappy and flags my anti-virus state as "requiring
attention". It would seem then that there is a conflict between the April
2007 Windows Updates and Norton Internet Security? Presumeably I should
now
go to Symantec to report this problem?

"PA Bear" wrote:
1. Disable email scanning by your anti-virus application. It provides
no
additional protection and even Symantec says it's not necessar...
--
~PA Bear

Upper School Parent wrote:
Not certain then if you have already tried taking the updates off with
no
solution. I have just tried removing Norton completely, which I needed
to
do
anyway. Without Norton there is no problem but, once I put Norton back,
the
problem is there again.
Does this help in the diagnosis?

Is it certain the Windows Update caused it?
I uninstalled the last 4 updates and still have this problem also.
Re-configuring Nortons will probably not change anything, the actual
cause is more mysterious.
Just a couple of weeks ago a Windows update caused an error with
Realtek
sound software,
Microsoft gave a fix for it.

"PA Bear" wrote in message
...
1. Disable email scanning by your anti-virus application. It provides
no
additional protection and even Symantec says it's not necessary:

paste
Disabling Email Scanning does not leave you unprotected against
viruses
that are distributed as email attachments. Norton AntiVirus
Auto-Protect
scans incoming files as they are saved to your hard drive, including
email
and email attachments. Email Scanning is just another layer on top of
this. To make sure that Auto-Protect is providing the maximum
protection,
keep Auto-Protect enabled and run LiveUpdate regularly to ensure that
you
have the most recent virus definitions.
/paste
http://service1.symantec.com/SUPPORT...02111812533106

Troubleshooting error messages that you receive when you are using OL
and
OE
http://support.microsoft.com/?kbid=813514

2. If no joy, your current Identity may be damaged, especially if its
the
default Main Identity. Leaving Email Protection disabled, try one or
more
of your mail accounts in a new Named Identity (File Identities Add
new
identity). Assuming all is well, (1) compact all folders in the old
identity, (2) import messages from the old identity into the new one,
and
then (3) delete the old one (File Identities Manage Identities).

To avoid such corruption in futu

- Don't use Inbox or Sent Items to archive messages. Move them to
local
folders created for this purpose.

- Empty Deleted Items folder daily.

- Disable Background Compacting [not available in SP2] and frequently
perform a manual compact of all OE folders while "working offline".
More
at http://www.insideoe.com/files/maintain.htm

- WinXP SP2 only: Do not shut down your machine while Windows is
automatically compacting your message store.

- Your anti-virus application's email scanning feature can also cause
such
corruption. Disable it. It provides no additional protection.
--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE, OE, Security, Shell/User)
AumHa VSOP & Admin; DTS-L.org


Upper School Parent wrote:
I run Windows XP with Norton Internet Security 2006. I have multiple
accounts under Windows. Since Security fixes KB930178, KB931261,
KB931784,
932168 have been installed on my PC I have been experiencing the
following
problem. When I start my PC and log-in to a user Outlook Express
works
fine. But when I log out and log-in to a different user Outlook
Express
fails with error "Protocol POP3, Port. 110, Secure (SSL): No, Socket
Error:
10061, Error Number: 0x800CCC0E". If I re-startmy PC then again
Outlook
Express works for the first user only.

Any help greatly appreciated

Don't give up yet: Your current Identity may be damaged by NIS, especially
if its the default Main Identity. Try one or more of your accounts in a new
Named Identity (File Identities Add new identity). Assuming all is
well, (1) compact all folders in the old identity, (2) import messages from
the old identity into the new one, and then (3) delete the old one (File
Identities Manage Identities).

To avoid such corruption in futu

- Don't use Inbox or Sent Items to archive messages. Move them to local
folders created for this purpose.

- Empty Deleted Items folder daily.

- Disable Background Compacting [not available in SP2] and frequently
perform a manual compact of all OE folders while "working offline". More at
http://www.insideoe.com/files/maintain.htm

- WinXP SP2 only: Do not shut down your machine while Windows is
automatically compacting your message store.

- Your anti-virus application's email scanning feature can also cause such
corruption. Disable it. It provides no additional protection.
--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE, OE, Security, Shell/User)
AumHa VSOP & Admin; DTS-L.org


Upper School Parent wrote:
I am running Norton 2006 as supplied by my ISP. On further investigation I
find that the problem is not fixed. With Email scanning disabled I can
receive mail on any account now, however I cannot send mail on any account
after the first one to use Outlook Express. From other comments in this
thread it would appear that Norton and Outlook Express do not have a good
history so best I look at my Email on the server rather than download it
to
my PC via Outlook Express.

When you installed NIS 2007, did you accept the option to make NIS the
default Security Center, overriding the Windows Security Center? If so,
then yes, contact Symantec...and cite this when you do so:

paste
Disabling Email Scanning does not leave you unprotected against viruses
that are distributed as email attachments. Norton AntiVirus Auto-Protect
scans incoming files as they are saved to your hard drive, including
email
and email attachments. Email Scanning is just another layer on top of
this. To make sure that Auto-Protect is providing the maximum protection,
keep Auto-Protect enabled and run LiveUpdate regularly to ensure that you
have the most recent virus definitions.
/paste
http://service1.symantec.com/SUPPORT...02111812533106
--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE, OE, Security, Shell/User)
AumHa VSOP & Admin; DTS-L.org


Upper School Parent wrote:
I have disabled email scanning and this does solve the problem. However
Norton is now unhappy and flags my anti-virus state as "requiring
attention". It would seem then that there is a conflict between the
April
2007 Windows Updates and Norton Internet Security? Presumeably I should
now
go to Symantec to report this problem?

"PA Bear" wrote:
1. Disable email scanning by your anti-virus application. It provides
no
additional protection and even Symantec says it's not necessar...
--
~PA Bear

Upper School Parent wrote:
Not certain then if you have already tried taking the updates off with
no
solution. I have just tried removing Norton completely, which I needed
to
do
anyway. Without Norton there is no problem but, once I put Norton
back,
the
problem is there again.
Does this help in the diagnosis?

Is it certain the Windows Update caused it?
I uninstalled the last 4 updates and still have this problem also.
Re-configuring Nortons will probably not change anything, the actual
cause is more mysterious.
Just a couple of weeks ago a Windows update caused an error with
Realtek
sound software,
Microsoft gave a fix for it.

"PA Bear" wrote in message
...
1. Disable email scanning by your anti-virus application. It
provides
no
additional protection and even Symantec says it's not necessary:

paste
Disabling Email Scanning does not leave you unprotected against
viruses
that are distributed as email attachments. Norton AntiVirus
Auto-Protect
scans incoming files as they are saved to your hard drive, including
email
and email attachments. Email Scanning is just another layer on top
of
this. To make sure that Auto-Protect is providing the maximum
protection,
keep Auto-Protect enabled and run LiveUpdate regularly to ensure
that
you
have the most recent virus definitions.
/paste
http://service1.symantec.com/SUPPORT...02111812533106

Troubleshooting error messages that you receive when you are using
OL
and
OE
http://support.microsoft.com/?kbid=813514

2. If no joy, your current Identity may be damaged, especially if
its
the
default Main Identity. Leaving Email Protection disabled, try one
or
more
of your mail accounts in a new Named Identity (File Identities
Add
new
identity). Assuming all is well, (1) compact all folders in the old
identity, (2) import messages from the old identity into the new
one,
and
then (3) delete the old one (File Identities Manage Identities).

To avoid such corruption in futu

- Don't use Inbox or Sent Items to archive messages. Move them to
local
folders created for this purpose.

- Empty Deleted Items folder daily.

- Disable Background Compacting [not available in SP2] and
frequently
perform a manual compact of all OE folders while "working offline".
More
at http://www.insideoe.com/files/maintain.htm

- WinXP SP2 only: Do not shut down your machine while Windows is
automatically compacting your message store.

- Your anti-virus application's email scanning feature can also
cause
such
corruption. Disable it. It provides no additional protection.
--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE, OE, Security, Shell/User)
AumHa VSOP & Admin; DTS-L.org


Upper School Parent wrote:
I run Windows XP with Norton Internet Security 2006. I have
multiple
accounts under Windows. Since Security fixes KB930178, KB931261,
KB931784,
932168 have been installed on my PC I have been experiencing the
following
problem. When I start my PC and log-in to a user Outlook Express
works
fine. But when I log out and log-in to a different user Outlook
Express
fails with error "Protocol POP3, Port. 110, Secure (SSL): No,
Socket
Error:
10061, Error Number: 0x800CCC0E". If I re-startmy PC then again
Outlook
Express works for the first user only.

Any help greatly appreciated

Frank I had responded to you in a different steam previously;however, now i
have fixed the problem. I resolved my problem by working through an online
MS utility that validated the installation of the MS Genuine advantage tool.
It found an error with the installation of the MS office validation active X
controls. I let the web based utility correct the error. I also reinstalled
the recently installed Windows Media 11 player. Not sure which was the
solution but the problem is resolved and Norton is up and running just fine
and had nothing to do with the issue. I am running Norton Internet security
2006 with Spam filtering and AV as well as Norton system works Premier 2003.
As I suspected neither of the Norton products had anything to do with the
problem so I suggest you stop advising people to disable Norton and look a
little closer to home (ie Redmond).



"Frank Saunders, MS-MVP OE/WM" wrote:

"Barrabas" wrote in message
...

"Upper School Parent" wrote
in message ...
Not certain then if you have already tried taking the updates off with no
solution. I have just tried removing Norton completely, which I needed to
do
anyway. Without Norton there is no problem but, once I put Norton back,
the
problem is there again.
Does this help in the diagnosis?
--
Regards, USP

I did that too and no problems.
I reinstalled it all though.
I'm also having trouble with system tray icons, which
is why I log off and log on. The OE problem only occurs on relogging in.
I have had success with the system tray icons by disabling as much as I
can of Norton at startup, switching off auto-protect at start up for
example.
I'm yet to test the old problem, I'm getting sick of doing it.


Uninstall Norton and get NOD32 or free Avast.

--
Frank Saunders, MS-MVP OE/WM
Do not send mail.

Norton is very much a problem with OE, despite your conclusions to the
contrary. See www.oehelp.com/OETips.aspx#3 You will likely be posting here
again about issues or about lost messages.

And Frank doesn't live anywhere near Redmond, so you go that wrong also.

steve

"lpdf" wrote in message
...
Frank I had responded to you in a different steam previously;however, now
i
have fixed the problem. I resolved my problem by working through an
online
MS utility that validated the installation of the MS Genuine advantage
tool.
It found an error with the installation of the MS office validation active
X
controls. I let the web based utility correct the error. I also
reinstalled
the recently installed Windows Media 11 player. Not sure which was the
solution but the problem is resolved and Norton is up and running just
fine
and had nothing to do with the issue. I am running Norton Internet
security
2006 with Spam filtering and AV as well as Norton system works Premier
2003.
As I suspected neither of the Norton products had anything to do with the
problem so I suggest you stop advising people to disable Norton and look a
little closer to home (ie Redmond).



"Frank Saunders, MS-MVP OE/WM" wrote:

"Barrabas" wrote in message
...

"Upper School Parent"
wrote
in message ...
Not certain then if you have already tried taking the updates off with
no
solution. I have just tried removing Norton completely, which I needed
to
do
anyway. Without Norton there is no problem but, once I put Norton
back,
the
problem is there again.
Does this help in the diagnosis?
--
Regards, USP

I did that too and no problems.
I reinstalled it all though.
I'm also having trouble with system tray icons, which
is why I log off and log on. The OE problem only occurs on relogging
in.
I have had success with the system tray icons by disabling as much as I
can of Norton at startup, switching off auto-protect at start up for
example.
I'm yet to test the old problem, I'm getting sick of doing it.


Uninstall Norton and get NOD32 or free Avast.

--
Frank Saunders, MS-MVP OE/WM
Do not send mail.