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Insert File (Not Responding)



 
 
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  #1  
Old May 9th 08, 05:04 PM posted to microsoft.public.outlook.installation
JohnP
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Posts: 4
Default Insert File (Not Responding)

we have some users using outlook 2002 sp3 who get an error when trying to
attach a file within email. They will go to the attach file and hit the
pulldown and get a 'Insert File (Not Responding)' error and the PC will hang
for extended lengths of time. Any suggestions on resolving this issue?

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  #2  
Old May 9th 08, 05:04 PM posted to microsoft.public.outlook.installation
Brian Tillman
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Posts: 17,453
Default Insert File (Not Responding)

johnp wrote:

we have some users using outlook 2002 sp3 who get an error when
trying to attach a file within email. They will go to the attach file
and hit the pulldown and get a 'Insert File (Not Responding)' error
and the PC will hang for extended lengths of time. Any suggestions on
resolving this issue?


Sounds like you have a disconnected network drive and Windows must time out
on it before preceeding.
--
Brian Tillman [MVP-Outlook]

 




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