"Deputyr" wrote in message
...

I got Outlook to open after doing this, but it's as if it is a brand new
program. I lost 3 years of saved files. Is there a way to recover them?

Resetting the Navigation Pane does not do this. Open the Mail applet in
Control Panel and click the Show Profiles button. How many profiles do you
see? If more than one, one of them will be your old profile. Select that as
the one to open.

If you have only one, click the Data Files tab and click Add. Browse to your
old PST, select it, and click OK. The use the Set as Default button to return
Outlook to its former state.
--
Brian Tillman [MVP-Outlook]

Brian, you are a computer god! Thank you. I thought all was lost and now it
is found!!

"Brian Tillman [MVP-Outlook]" wrote:

"Deputyr" wrote in message
...

I got Outlook to open after doing this, but it's as if it is a brand new
program. I lost 3 years of saved files. Is there a way to recover them?

Resetting the Navigation Pane does not do this. Open the Mail applet in
Control Panel and click the Show Profiles button. How many profiles do you
see? If more than one, one of them will be your old profile. Select that as
the one to open.

If you have only one, click the Data Files tab and click Add. Browse to your
old PST, select it, and click OK. The use the Set as Default button to return
Outlook to its former state.
--
Brian Tillman [MVP-Outlook]

.

"Deputyr" wrote in message
...

Brian, you are a computer god! Thank you. I thought all was lost and now it
is found!!

Glad to hear it. Which of my suggestions proved the correct one?
--
Brian Tillman [MVP-Outlook]

By running "Outlook.exe /resetnavpane" command through run box you can fix
your this outlook issue.

To get more instructions for this please follow the link
http://www.techsupportserve.com/foru...or-in-outlook/

"CliffB" wrote:

Unable to start Outlook; rcv dialog "Cannot Start Microsoft Office Outlook;
Cannot open the Outlook Window". Error occurred AFTER a Norton 2009 "idle
time scan" hang DURING an Outlook send/receive that was apparrently hung due
to Norton.

I have attempted several published fixes including Scanpst,
DeleteOutlookProfiles, running Outlook with /safe switch (same error),
uninstall/reinstall Outlook, turning Norton 2009 off during my process, etc.

On reinstall (after running DeleteOutlookProfiles), I create a new profile
and a new Outlook PST ... still receive the "cannot open..." error.

Any further suggestions - hopefully short of resorting to my recovery image?

Thanks,

Cliff