I have created Outlook shortcuts from the Outlook icon under StartAll
ProgramsMicrosoft OfficeOutlook 2003 and outlook.exe found in Program
Files.

When these shortcuts are on the desktop and I click on them, they turn gray
and nothing happens. Clicking on the icons that the shortcuts were created
from Outlook opens just fine.

Will a reinstall fix this problem or is something else wrong?

Thanks...

D.Duck wrote:

I have created Outlook shortcuts from the Outlook icon under StartAll
ProgramsMicrosoft OfficeOutlook 2003 and outlook.exe found in
Program Files.

Why do you need more than one shortcut?

When these shortcuts are on the desktop and I click on them, they
turn gray and nothing happens. Clicking on the icons that the
shortcuts were created from Outlook opens just fine.

What target(s) do these shortcuts use?
--
Brian Tillman [MVP-Outlook]

"Brian Tillman" wrote in message
...
D.Duck wrote:

I have created Outlook shortcuts from the Outlook icon under StartAll
ProgramsMicrosoft OfficeOutlook 2003 and outlook.exe found in
Program Files.

Why do you need more than one shortcut?

When these shortcuts are on the desktop and I click on them, they
turn gray and nothing happens. Clicking on the icons that the
shortcuts were created from Outlook opens just fine.

What target(s) do these shortcuts use?
--
Brian Tillman [MVP-Outlook]

I didn't mean to imply that there were two shortcuts at the same time. I
just tried two different shortcuts while diagnosing the problem.

The target is Microsoft Office Professional Edition 2003.

D.Duck wrote:

The target is Microsoft Office Professional Edition 2003.

What is the exact string in the Target field?
--
Brian Tillman [MVP-Outlook]

"Brian Tillman" wrote in message
...
D.Duck wrote:

The target is Microsoft Office Professional Edition 2003.

What is the exact string in the Target field?
--
Brian Tillman [MVP-Outlook]

That is the target if the shortcut is created in All ProgramsMicrosoft
OfficeMicrosoft Office Outlook 2003.

If I make the shortcut in C:\...Program FilesMicrosoft OfficeOffice
11Outlook.exe it is:

"C:\Program Files\Microsoft Office\OFFICE11\OUTLOOK.EXE".

Neither one do anything. If I do not use a shortcut, both work fine. It's
the shortcut that has no affect.

D.Duck wrote:

If I make the shortcut in C:\...Program FilesMicrosoft OfficeOffice
11Outlook.exe it is:

"C:\Program Files\Microsoft Office\OFFICE11\OUTLOOK.EXE".

Neither one do anything. If I do not use a shortcut, both work fine.
It's the shortcut that has no affect.

Well, I can't think of what this might be without looking at your PC, but if
you have something that works, copy and replace the ones that don't work.
--
Brian Tillman [MVP-Outlook]

"Brian Tillman" wrote in message
...
D.Duck wrote:

If I make the shortcut in C:\...Program FilesMicrosoft OfficeOffice
11Outlook.exe it is:

"C:\Program Files\Microsoft Office\OFFICE11\OUTLOOK.EXE".

Neither one do anything. If I do not use a shortcut, both work fine.
It's the shortcut that has no affect.

Well, I can't think of what this might be without looking at your PC, but
if you have something that works, copy and replace the ones that don't
work.
--
Brian Tillman [MVP-Outlook]

Thanks for taking time. I think I'll try a repair and then if that fails,
I'll uninstall/reinstall.