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Outlook Express has encountered a problem and needs to close: comc



 
 
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  #1  
Old September 30th 06, 06:35 PM posted to microsoft.public.windows.inetexplorer.ie6_outlookexpress
Smileyk
external usenet poster
 
Posts: 1
Default Outlook Express has encountered a problem and needs to close: comc

HELP! This morning I tried to open Outlook Express and I got:
Outlook Express has encountered a problem and needs to close

When getting more info it is referencing comctl32.dll

I've tried reinstalling SP2 and just about every update I've found on my 3
hours of searching today. IE is fine, it's just Outlook Express that won't
open.

Any suggestions?
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  #2  
Old September 30th 06, 08:58 PM posted to microsoft.public.windows.inetexplorer.ie6_outlookexpress
PA Bear
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Posts: 3,032
Default Outlook Express has encountered a problem and needs to close: comc

Start he http://www.insideoe.com/problems/errors.htm#crash

General OE Caveats:

- Don't use Inbox or Sent Items to archive messages. Move them to local
folders created for this purpose.

- Empty Deleted Items folder daily.

- Disable Background Compacting [N/A in SP2] and frequently perform a manual
compact of all OE folders while "working offline". More at
http://www.insideoe.com/files/maintain.htm.

- WinXP SP2 only: Do not attempt to close OE via Task Manager or shutdown
your machine if Automatic Compacting is taking place.

- WinXP SP2 only: If your machine is fully up-to-date at Windows Update,
installing the following patch (KB918766) will help to avoid such data loss
in the futu
http://www.microsoft.com/downloads/d...2-98af2256ccc3

This patch will be included in the next Cumulative Update for Outlook
Express/WinXP SP2.

- Your anti-virus application's email scanning feature can also cause
corruption. Disable it. It provides no additional protection.
--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE/OE, Shell/User, Security), AH-VSOP

Smileyk wrote:
HELP! This morning I tried to open Outlook Express and I got:
Outlook Express has encountered a problem and needs to close

When getting more info it is referencing comctl32.dll

I've tried reinstalling SP2 and just about every update I've found on my 3
hours of searching today. IE is fine, it's just Outlook Express that
won't
open.

Any suggestions?


  #3  
Old October 1st 06, 10:28 AM posted to microsoft.public.windows.inetexplorer.ie6_outlookexpress
Steve Cochran
external usenet poster
 
Posts: 2,354
Default Outlook Express has encountered a problem and needs to close: comc

Try going to Start | Run and type msconfig and then disable all startup
items and non-MS services and reboot. Then see if you have the same issue.
If you don't, then one of those startup items is the culprit.

steve

"Smileyk" wrote in message
...
HELP! This morning I tried to open Outlook Express and I got:
Outlook Express has encountered a problem and needs to close

When getting more info it is referencing comctl32.dll

I've tried reinstalling SP2 and just about every update I've found on my 3
hours of searching today. IE is fine, it's just Outlook Express that
won't
open.

Any suggestions?


  #4  
Old October 4th 06, 01:28 PM posted to microsoft.public.windows.inetexplorer.ie6_outlookexpress
urška
external usenet poster
 
Posts: 76
Default Outlook Express has encountered a problem and needs to close: comc


"Steve Cochran" je napisal v sporočilo
...
Try going to Start | Run and type msconfig and then disable all startup
items and non-MS services and reboot. Then see if you have the same
issue. If you don't, then one of those startup items is the culprit.

steve

"Smileyk" wrote in message
...
HELP! This morning I tried to open Outlook Express and I got:
Outlook Express has encountered a problem and needs to close

When getting more info it is referencing comctl32.dll

I've tried reinstalling SP2 and just about every update I've found on my
3
hours of searching today. IE is fine, it's just Outlook Express that
won't
open.

Any suggestions?




 




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