I'm running Outlook 2007 (part of MS Office) on Vista Ultimate, and cannot
get the adderess book to recognise the contacts folder - the tick box is
greyed out in the contactspropertiesOAB - I went to the Address Book
settings under account settings and checked I have the MAPI OAB in there
however it won't let me remove it to reinstate it, or in fact change it at
all. I've read through as many of the similar postings as possible but now am
stumped... any ideas?

If you have Contacts in the Contacts folder but they are not accessible when
you click on the To button, check these settings:

Make sure the Contact folder is enabled as an email address book. Right
click the Contacts folder, choose Properties then Outlook Address Book. Is
the box to enable as email address book is checked?

If this is grayed out...

Go to Tools | Email Accounts, choose View or change existing directories or
address book. Is the Outlook Address Book present? If it isn't listed, add
it and close and restart Outlook. If it is listed, then remove it and close
then restart Outlook and repeat these steps to add it.

If you are using Outlook 2007 and the the checkbox is grayed, you'll need to
make a new profile as you can't add the Outlook Address Book service due to
a bug.

--
Diane Poremsky [MVP - Outlook]
Need Help with Common Tasks? http://www.outlook-tips.net/beginner/
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"Billthehifi" wrote in message
...
I'm running Outlook 2007 (part of MS Office) on Vista Ultimate, and cannot
get the adderess book to recognise the contacts folder - the tick box is
greyed out in the contactspropertiesOAB - I went to the Address Book
settings under account settings and checked I have the MAPI OAB in there
however it won't let me remove it to reinstate it, or in fact change it at
all. I've read through as many of the similar postings as possible but now
am
stumped... any ideas?

Billthehifi wrote:

I'm running Outlook 2007 (part of MS Office) on Vista Ultimate, and
cannot get the adderess book to recognise the contacts folder - the
tick box is greyed out in the contactspropertiesOAB - I went to the
Address Book settings under account settings and checked I have the
MAPI OAB in there however it won't let me remove it to reinstate it,
or in fact change it at all. I've read through as many of the similar
postings as possible but now am stumped... any ideas?

You need a new mail profile.
http://www.howto-outlook.com/faq/newprofile.htm
--
Brian Tillman [MVP-Outlook]

Thanks Brian and Diane - I added a new profile and after a bit of faffing to
get the old data back it has all burst into life!
I would never have got there on my own...

"Brian Tillman" wrote:

Billthehifi wrote:

I'm running Outlook 2007 (part of MS Office) on Vista Ultimate, and
cannot get the adderess book to recognise the contacts folder - the
tick box is greyed out in the contactspropertiesOAB - I went to the
Address Book settings under account settings and checked I have the
MAPI OAB in there however it won't let me remove it to reinstate it,
or in fact change it at all. I've read through as many of the similar
postings as possible but now am stumped... any ideas?

You need a new mail profile.
http://www.howto-outlook.com/faq/newprofile.htm
--
Brian Tillman [MVP-Outlook]

I have finally been able to get my contact into the address book, but I
cannot define an address book for email names, it is greyed out. how do I
access the address book when drafting emails? Thanks!...
--
Pfisk


"Brian Tillman" wrote:

Billthehifi wrote:

I'm running Outlook 2007 (part of MS Office) on Vista Ultimate, and
cannot get the adderess book to recognise the contacts folder - the
tick box is greyed out in the contactspropertiesOAB - I went to the
Address Book settings under account settings and checked I have the
MAPI OAB in there however it won't let me remove it to reinstate it,
or in fact change it at all. I've read through as many of the similar
postings as possible but now am stumped... any ideas?

You need a new mail profile.
http://www.howto-outlook.com/faq/newprofile.htm
--
Brian Tillman [MVP-Outlook]

"PFisk" wrote in message
...

I have finally been able to get my contact into the address book, but I
cannot define an address book for email names, it is greyed out. how do I
access the address book when drafting emails? Thanks!...

So what happens when you click To or the Address Book icon on the Standard
toolbar when composing?
--
Brian Tillman [MVP-Outlook]

I have an empty address book. I am not able to find a way to add the address
book. I have used Outlook for 6 years and 2007 is different. No address books
in the drop down.
--
Pfisk


"Brian Tillman [MVP - Outlook]" wrote:

"PFisk" wrote in message
...

I have finally been able to get my contact into the address book, but I
cannot define an address book for email names, it is greyed out. how do I
access the address book when drafting emails? Thanks!...

So what happens when you click To or the Address Book icon on the Standard
toolbar when composing?
--
Brian Tillman [MVP-Outlook]

"PFisk" wrote in message
...

I have an empty address book. I am not able to find a way to add the
address
book. I have used Outlook for 6 years and 2007 is different. No address
books
in the drop down.

Did you configure the Outlook Address Book service in your mail profile?
--
Brian Tillman [MVP-Outlook]