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#12
February 23rd 08, 11:38 PM
posted to microsoft.public.outlook.contacts
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Set address book to use contacts folder vs. outlook address bo
Ughh! I donât mean to sound exasperated but I am. I get that itâs a view
only. Diane I think your questions are on the right track but I feel like I'm going in circles. I still feel that we cannot solve this until you see my dilemma in action. Milly, your point is taken but whatâs proper to you and proper to me is different thatâs why a picture is worth a thousand words. However I understand why you wouldnât click on a link from a newsgroup so if you wanted to see the picture that is worth a thousand words and much easier to interpret. One could go to youtube.com and search for key words âMicrosoft outlook address book woesâ or âbrainstewn,â too. If you would have watched the video you would fully understand my situation in a context that cannot be misunderstood because writing so that all can interpret, is subjective. Diane thanks for your patience: I highlighted the folder then I clicked from top most menu Tools\options but thatâs not where you want me to be. I click the icon next to the search bar with the words âsearch address booksâ in gray. I select tool\options and a window âAddressingâ pops up with a tab called addressing. I have three options that tab: Show this address list first= Outlook Address Book Keep Personal Addresses in= Outlook Address Book When sending mail âŠ. = there is only one item and it is âOutlook Address Book.â I highlight the one item âOutlook Address Bookâ I click the properties button below the white box with the one item and a pop-up âOutlook Address Bookâ with a âGeneralâ Tab appears. In the General Tab are two lines: Information = Personal Folders Contact folder = Contacts While the contacts folder under âAll Outlook Itemsâ is highlighted I see all the contacts including Mr. Lami which only has three phone numbers and one email address which is correctly formatted. I right click the icon next to âContactsâ under âOutlook Foldersâ and see no tools or options just properties, after selecting that I click the âoutlook address bookâ tab and in the tab âContactsâ and a box with a check in it with the words: âShow this folder as an e-mail Address Bookâ but the box and words are light gray, I canât modify. The name of the address book is âOutlook Address Book.â Iâve done very little modifying of the install since installed I donât see how BCM can affect this as I have done anything with it and that folder has no contacts in it. Plus I installed BCM after I imported contacts initially so why would BCM affect Mr. Lami who has been in my address books for almost a decade? Please let me know if this is property formed questions and description. "Diane Poremsky" wrote: Including the original in the reply would help too.  -- Diane Poremsky [MVP - Outlook] Author, Teach Yourself Outlook 2003 in 24 Hours Need Help with Common Tasks? http://www.outlook-tips.net/beginner/ Outlook 2007: http://www.slipstick.com/outlook/ol2007/ Outlook Tips by email: Outlook Tips: http://www.outlook-tips.net/ Outlook & Exchange Solutions Center: http://www.slipstick.com Subscribe to Exchange Messaging Outlook newsletter: "Milly Staples [MVP - Outlook]" What@ever wrote in message ... You know, Russ, I don't "go" anywhere (links, web sites, etc.) to see all of the information that should be in a post. Answering properly formed questions with complete information in the post is time consuming enough. If someone can't be bothered to formulate the question with complete details without making someone jump through hoops, then my time is best spent elsewhere. And don't get me started on TinyURL links - no way in heck will I EVER click on an unknown link in a news group. -- Milly Staples [MVP - Outlook] Post all replies to the group to keep the discussion intact. All unsolicited mail sent to my personal account will be deleted without reading. After furious head scratching, Russ Valentine [MVP-Outlook] asked: | He forgot to tell you he installed BCM. Look at the dialogs he has in | the address book view. That changes everything. || As others have tried to explain, the address book (seen when you || click To or the address book icon) is a virtual address book || containing only electronic addresses. In the paper world, this || address book would be a desk drawer and each contact folder or other || address source is a book, envelopes with return addresses, or || business cards tossed in the drawer. || || Go to folder list (Ctrl+6) - how many contact folders are there? If || more than one, right click, properties... is each one enabled as an || outlook address book? If so, open the address book (using the little || icon) and look on its tools, options dialog - are all the contact || folders in the list of address lists to search? || || Does Mr. Lami's contact have an email address or fax #? The address || book contains on the only contacts with electronic addresses - email || address and fax #, since its only used for sending electronic || messages. The Contacts has everyone you add to it, an electronic || address is not required. || || -- || Diane Poremsky [MVP - Outlook] || Author, Teach Yourself Outlook 2003 in 24 Hours || Need Help with Common Tasks? http://www.outlook-tips.net/beginner/ || Outlook 2007: http://www.slipstick.com/outlook/ol2007/ || || Outlook Tips by email: || || || Outlook Tips: http://www.outlook-tips.net/ || Outlook & Exchange Solutions Center: http://www.slipstick.com || Subscribe to Exchange Messaging Outlook newsletter: || || || || "brainstewn" wrote in message || ... ||| You tube doesn't require log-in or registration its public domain. ||| A picture ||| is worth a thousand words. Several contacts in outlook are not ||| displayed in ||| Address book view. THANKS for helping. ||| ||| If I hit the little icon to the left and search for Michael Lami ||| he's not there. If I use the search bar next to the address book ||| Michael Lami is displayed as found in contacts and his full-view ||| contact window is displayed ||| when I select him via that method of search. ||| ||| The problem is that I want to add him to a distribution list but ||| he's not in ||| the address book view so I can't. Why isn't the address book view ||| accurate ||| or synced with the contacts? In adddress book view tools options ||| this is what I see and I'm not utilizing business contact manager ||| as of yet it's just ||| installed. ||| ||| Show this address book first ||| ~ Outlook address book ||| Accounts ||| Business contacts ||| Outlook Address book ||| ~ Keep personal addresses in ||| Accounts ||| Business contacts ||| Outlook Address book ||| ||| ~ Add address list ||| Outlook Address book ||| Accounts ||| Business contacts ||| Outlook Address book ||| ||| I've tried every option and combination in address book view options ||| before ||| ever persuing help on this discussion board and I see no "contacts" ||| option ||| and never have until Russ Valentines latest post of even cluing me ||| in that ||| there was one. ||| ||| Ciao ||| Darrell 
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#13
February 25th 08, 04:05 AM
posted to microsoft.public.outlook.contacts
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Set address book to use contacts folder vs. outlook address bo
I right click the icon next to âContactsâ under âOutlook Foldersâ and see no tools or options just properties, after selecting that I click the âoutlook address bookâ tab and in the tab âContactsâ and a box with a check in it with the words: âShow this folder as an e-mail Address Bookâ but the box and words are light gray, I canât modify. The name of the address book is âOutlook Address Book.â Typically when this option is grayed out in Outlook 2007, it means the profile is corrupt and you need to make a new profile. If using older versions, the fix is: If you have Contacts in the Contacts folder but they are not accessible when you click on the To button, check these settings: Make sure the Contact folder is enabled as an email address book. Right click the Contacts folder, choose Properties then Outlook Address Book. Is the box to enable as email address book is checked? If this is grayed out... Go to Tools | Email Accounts, choose View or change existing directories or address book. Is the Outlook Address Book present? If it isn't listed, add it and close and restart Outlook. If it is listed, then remove it and close then restart Outlook and repeat these steps to add it. -- Diane Poremsky [MVP - Outlook] Author, Teach Yourself Outlook 2003 in 24 Hours Need Help with Common Tasks? http://www.outlook-tips.net/beginner/ Outlook 2007: http://www.slipstick.com/outlook/ol2007/ Outlook Tips by email: Outlook Tips: http://www.outlook-tips.net/ Outlook & Exchange Solutions Center: http://www.slipstick.com Subscribe to Exchange Messaging Outlook newsletter: "brainstewn" wrote in message news  Ughh! I donât mean to sound exasperated but I am. I get that itâs a view only. Diane I think your questions are on the right track but I feel like I'm going in circles. I still feel that we cannot solve this until you see my dilemma in action. Milly, your point is taken but whatâs proper to you and proper to me is different thatâs why a picture is worth a thousand words. However I understand why you wouldnât click on a link from a newsgroup so if you wanted to see the picture that is worth a thousand words and much easier to interpret. One could go to youtube.com and search for key words âMicrosoft outlook address book woesâ or âbrainstewn,â too. If you would have watched the video you would fully understand my situation in a context that cannot be misunderstood because writing so that all can interpret, is subjective. Diane thanks for your patience: I highlighted the folder then I clicked from top most menu Tools\options but thatâs not where you want me to be. I click the icon next to the search bar with the words âsearch address booksâ in gray. I select tool\options and a window âAddressingâ pops up with a tab called addressing. I have three options that tab: Show this address list first= Outlook Address Book Keep Personal Addresses in= Outlook Address Book When sending mail âŠ. = there is only one item and it is âOutlook Address Book.â I highlight the one item âOutlook Address Bookâ I click the properties button below the white box with the one item and a pop-up âOutlook Address Bookâ with a âGeneralâ Tab appears. In the General Tab are two lines: Information = Personal Folders Contact folder = Contacts While the contacts folder under âAll Outlook Itemsâ is highlighted I see all the contacts including Mr. Lami which only has three phone numbers and one email address which is correctly formatted. I right click the icon next to âContactsâ under âOutlook Foldersâ and see no tools or options just properties, after selecting that I click the âoutlook address bookâ tab and in the tab âContactsâ and a box with a check in it with the words: âShow this folder as an e-mail Address Bookâ but the box and words are light gray, I canât modify. The name of the address book is âOutlook Address Book.â Iâve done very little modifying of the install since installed I donât see how BCM can affect this as I have done anything with it and that folder has no contacts in it. Plus I installed BCM after I imported contacts initially so why would BCM affect Mr. Lami who has been in my address books for almost a decade? Please let me know if this is property formed questions and description. "Diane Poremsky" wrote: Including the original in the reply would help too. -- Diane Poremsky [MVP - Outlook] Author, Teach Yourself Outlook 2003 in 24 Hours Need Help with Common Tasks? http://www.outlook-tips.net/beginner/ Outlook 2007: http://www.slipstick.com/outlook/ol2007/ Outlook Tips by email: Outlook Tips: http://www.outlook-tips.net/ Outlook & Exchange Solutions Center: http://www.slipstick.com Subscribe to Exchange Messaging Outlook newsletter: "Milly Staples [MVP - Outlook]" What@ever wrote in message ... You know, Russ, I don't "go" anywhere (links, web sites, etc.) to see all of the information that should be in a post. Answering properly formed questions with complete information in the post is time consuming enough. If someone can't be bothered to formulate the question with complete details without making someone jump through hoops, then my time is best spent elsewhere. And don't get me started on TinyURL links - no way in heck will I EVER click on an unknown link in a news group. -- Milly Staples [MVP - Outlook] Post all replies to the group to keep the discussion intact. All unsolicited mail sent to my personal account will be deleted without reading. After furious head scratching, Russ Valentine [MVP-Outlook] asked: | He forgot to tell you he installed BCM. Look at the dialogs he has in | the address book view. That changes everything. || As others have tried to explain, the address book (seen when you || click To or the address book icon) is a virtual address book || containing only electronic addresses. In the paper world, this || address book would be a desk drawer and each contact folder or other || address source is a book, envelopes with return addresses, or || business cards tossed in the drawer. || || Go to folder list (Ctrl+6) - how many contact folders are there? If || more than one, right click, properties... is each one enabled as an || outlook address book? If so, open the address book (using the little || icon) and look on its tools, options dialog - are all the contact || folders in the list of address lists to search? || || Does Mr. Lami's contact have an email address or fax #? The address || book contains on the only contacts with electronic addresses - email || address and fax #, since its only used for sending electronic || messages. The Contacts has everyone you add to it, an electronic || address is not required. || || -- || Diane Poremsky [MVP - Outlook] || Author, Teach Yourself Outlook 2003 in 24 Hours || Need Help with Common Tasks? http://www.outlook-tips.net/beginner/ || Outlook 2007: http://www.slipstick.com/outlook/ol2007/ || || Outlook Tips by email: || || || Outlook Tips: http://www.outlook-tips.net/ || Outlook & Exchange Solutions Center: http://www.slipstick.com || Subscribe to Exchange Messaging Outlook newsletter: || || || || "brainstewn" wrote in message || ... ||| You tube doesn't require log-in or registration its public domain. ||| A picture ||| is worth a thousand words. Several contacts in outlook are not ||| displayed in ||| Address book view. THANKS for helping. ||| ||| If I hit the little icon to the left and search for Michael Lami ||| he's not there. If I use the search bar next to the address book ||| Michael Lami is displayed as found in contacts and his full-view ||| contact window is displayed ||| when I select him via that method of search. ||| ||| The problem is that I want to add him to a distribution list but ||| he's not in ||| the address book view so I can't. Why isn't the address book view ||| accurate ||| or synced with the contacts? In adddress book view tools options ||| this is what I see and I'm not utilizing business contact manager ||| as of yet it's just ||| installed. ||| ||| Show this address book first ||| ~ Outlook address book ||| Accounts ||| Business contacts ||| Outlook Address book ||| ~ Keep personal addresses in ||| Accounts ||| Business contacts ||| Outlook Address book ||| ||| ~ Add address list ||| Outlook Address book ||| Accounts ||| Business contacts ||| Outlook Address book ||| ||| I've tried every option and combination in address book view options ||| before ||| ever persuing help on this discussion board and I see no "contacts" ||| option ||| and never have until Russ Valentines latest post of even cluing me ||| in that ||| there was one. ||| ||| Ciao ||| Darrell
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#14
February 27th 08, 03:37 PM
posted to microsoft.public.outlook.contacts
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Set address book to use contacts folder vs. outlook address bo
Hi Diane:
I'm using Outlook 2007 so the instructions you replied with are slightly diffrent but I think I went to the correct areas. I can't remove "outlook address book" as it is greyed out too. The workaround I have come across thus far is: ~simply typing the name of the person in the To: field ~ Hitting send ~ Outlook pops up window saying contact not found ~ I choose add contact ~ Put the name in and choose "save & close" ~ Then Outlook finds a duplicate ~ Asks me to add new or merge contacts ~ I choose Merge Wah Lah! That seems to fix the contact as now they show up in the address book view and the To: Cc: Bcc: cache. I would like to NOT have to do this work around but I'm wasting too much time solveing this and don't know whether to blame Microsoft or the 3rd party ( Maximizer ) who is linking to Outlook. Either of them could be at fault for corrupt data. Thanks for your help Ciao Darrell "Diane Poremsky" wrote: I right click the icon next to âContactsâ under âOutlook Foldersâ and see no tools or options just properties, after selecting that I click the âoutlook address bookâ tab and in the tab âContactsâ and a box with a check in it with the words: âShow this folder as an e-mail Address Bookâ but the box and words are light gray, I canât modify. The name of the address book is âOutlook Address Book.â Typically when this option is grayed out in Outlook 2007, it means the profile is corrupt and you need to make a new profile. If using older versions, the fix is: If you have Contacts in the Contacts folder but they are not accessible when you click on the To button, check these settings: Make sure the Contact folder is enabled as an email address book. Right click the Contacts folder, choose Properties then Outlook Address Book. Is the box to enable as email address book is checked? If this is grayed out... Go to Tools | Email Accounts, choose View or change existing directories or address book. Is the Outlook Address Book present? If it isn't listed, add it and close and restart Outlook. If it is listed, then remove it and close then restart Outlook and repeat these steps to add it. -- Diane Poremsky [MVP - Outlook] Author, Teach Yourself Outlook 2003 in 24 Hours Need Help with Common Tasks? http://www.outlook-tips.net/beginner/ Outlook 2007: http://www.slipstick.com/outlook/ol2007/ Outlook Tips by email: Outlook Tips: http://www.outlook-tips.net/ Outlook & Exchange Solutions Center: http://www.slipstick.com Subscribe to Exchange Messaging Outlook newsletter: "brainstewn" wrote in message news Ughh! I donât mean to sound exasperated but I am. I get that itâs a view only. Diane I think your questions are on the right track but I feel like I'm going in circles. I still feel that we cannot solve this until you see my dilemma in action. Milly, your point is taken but whatâs proper to you and proper to me is different thatâs why a picture is worth a thousand words. However I understand why you wouldnât click on a link from a newsgroup so if you wanted to see the picture that is worth a thousand words and much easier to interpret. One could go to youtube.com and search for key words âMicrosoft outlook address book woesâ or âbrainstewn,â too. If you would have watched the video you would fully understand my situation in a context that cannot be misunderstood because writing so that all can interpret, is subjective. Diane thanks for your patience: I highlighted the folder then I clicked from top most menu Tools\options but thatâs not where you want me to be. I click the icon next to the search bar with the words âsearch address booksâ in gray. I select tool\options and a window âAddressingâ pops up with a tab called addressing. I have three options that tab: Show this address list first= Outlook Address Book Keep Personal Addresses in= Outlook Address Book When sending mail âŠ. = there is only one item and it is âOutlook Address Book.â I highlight the one item âOutlook Address Bookâ I click the properties button below the white box with the one item and a pop-up âOutlook Address Bookâ with a âGeneralâ Tab appears. In the General Tab are two lines: Information = Personal Folders Contact folder = Contacts While the contacts folder under âAll Outlook Itemsâ is highlighted I see all the contacts including Mr. Lami which only has three phone numbers and one email address which is correctly formatted. I right click the icon next to âContactsâ under âOutlook Foldersâ and see no tools or options just properties, after selecting that I click the âoutlook address bookâ tab and in the tab âContactsâ and a box with a check in it with the words: âShow this folder as an e-mail Address Bookâ but the box and words are light gray, I canât modify. The name of the address book is âOutlook Address Book.â Iâve done very little modifying of the install since installed I donât see how BCM can affect this as I have done anything with it and that folder has no contacts in it. Plus I installed BCM after I imported contacts initially so why would BCM affect Mr. Lami who has been in my address books for almost a decade? Please let me know if this is property formed questions and description. "Diane Poremsky" wrote: Including the original in the reply would help too. -- Diane Poremsky [MVP - Outlook] Author, Teach Yourself Outlook 2003 in 24 Hours Need Help with Common Tasks? http://www.outlook-tips.net/beginner/ Outlook 2007: http://www.slipstick.com/outlook/ol2007/ Outlook Tips by email: Outlook Tips: http://www.outlook-tips.net/ Outlook & Exchange Solutions Center: http://www.slipstick.com Subscribe to Exchange Messaging Outlook newsletter: "Milly Staples [MVP - Outlook]" What@ever wrote in message ... You know, Russ, I don't "go" anywhere (links, web sites, etc.) to see all of the information that should be in a post. Answering properly formed questions with complete information in the post is time consuming enough. If someone can't be bothered to formulate the question with complete details without making someone jump through hoops, then my time is best spent elsewhere. And don't get me started on TinyURL links - no way in heck will I EVER click on an unknown link in a news group. -- Milly Staples [MVP - Outlook] Post all replies to the group to keep the discussion intact. All unsolicited mail sent to my personal account will be deleted without reading. After furious head scratching, Russ Valentine [MVP-Outlook] asked: | He forgot to tell you he installed BCM. Look at the dialogs he has in | the address book view. That changes everything. || As others have tried to explain, the address book (seen when you || click To or the address book icon) is a virtual address book || containing only electronic addresses. In the paper world, this || address book would be a desk drawer and each contact folder or other || address source is a book, envelopes with return addresses, or || business cards tossed in the drawer. || || Go to folder list (Ctrl+6) - how many contact folders are there? If || more than one, right click, properties... is each one enabled as an || outlook address book? If so, open the address book (using the little || icon) and look on its tools, options dialog - are all the contact || folders in the list of address lists to search? || || Does Mr. Lami's contact have an email address or fax #? The address || book contains on the only contacts with electronic addresses - email || address and fax #, since its only used for sending electronic || messages. The Contacts has everyone you add to it, an electronic || address is not required. || || -- || Diane Poremsky [MVP - Outlook] || Author, Teach Yourself Outlook 2003 in 24 Hours || Need Help with Common Tasks? http://www.outlook-tips.net/beginner/ || Outlook 2007: http://www.slipstick.com/outlook/ol2007/ || || Outlook Tips by email: || || || Outlook Tips: http://www.outlook-tips.net/ || Outlook & Exchange Solutions Center: http://www.slipstick.com || Subscribe to Exchange Messaging Outlook newsletter: || || || || "brainstewn" wrote in message || ... ||| You tube doesn't require log-in or registration its public domain. ||| A picture ||| is worth a thousand words. Several contacts in outlook are not ||| displayed in ||| Address book view. THANKS for helping. ||| ||| If I hit the little icon to the left and search for Michael Lami ||| he's not there. If I use the search bar next to the address book ||| Michael Lami is displayed as found in contacts and his full-view ||| contact window is displayed ||| when I select him via that method of search. ||| ||| The problem is that I want to add him to a distribution list but ||| he's not in ||| the address book view so I can't. Why isn't the address book view ||| accurate ||| or synced with the contacts? In adddress book view tools options ||| this is what I see and I'm not utilizing business contact manager ||| as of yet it's just ||| installed. ||| ||| Show this address book first ||| ~ Outlook address book ||| Accounts ||| Business contacts ||| Outlook Address book ||| ~ Keep personal addresses in ||| Accounts ||| Business contacts ||| Outlook Address book ||| ||| ~ Add address list ||| Outlook Address book ||| Accounts ||| Business contacts ||| Outlook Address book ||| ||| I've tried every option and combination in address book view options ||| before ||| ever persuing help on this discussion board and I see no "contacts" ||| option ||| and never have until Russ Valentines latest post of even cluing me ||| in that ||| there was one. ||| ||| Ciao ||| Darrell
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#15
February 27th 08, 05:04 PM
posted to microsoft.public.outlook.contacts
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Set address book to use contacts folder vs. outlook address bo
As I said befo
Typically when this option is grayed out in Outlook 2007, it means the profile is corrupt and you need to make a new profile. -- Diane Poremsky [MVP - Outlook] Author, Teach Yourself Outlook 2003 in 24 Hours Need Help with Common Tasks? http://www.outlook-tips.net/beginner/ Outlook 2007: http://www.slipstick.com/outlook/ol2007/ Outlook Tips by email: Outlook Tips: http://www.outlook-tips.net/ Outlook & Exchange Solutions Center: http://www.slipstick.com Subscribe to Exchange Messaging Outlook newsletter: "brainstewn" wrote in message ... Hi Diane: I'm using Outlook 2007 so the instructions you replied with are slightly diffrent but I think I went to the correct areas. I can't remove "outlook address book" as it is greyed out too. The workaround I have come across thus far is: ~simply typing the name of the person in the To: field ~ Hitting send ~ Outlook pops up window saying contact not found ~ I choose add contact ~ Put the name in and choose "save & close" ~ Then Outlook finds a duplicate ~ Asks me to add new or merge contacts ~ I choose Merge Wah Lah! That seems to fix the contact as now they show up in the address book view and the To: Cc: Bcc: cache. I would like to NOT have to do this work around but I'm wasting too much time solveing this and don't know whether to blame Microsoft or the 3rd party ( Maximizer ) who is linking to Outlook. Either of them could be at fault for corrupt data. Thanks for your help Ciao Darrell "Diane Poremsky" wrote: I right click the icon next to â?oContactsâ? under â?oOutlook Foldersâ? and see no tools or options just properties, after selecting that I click the â?ooutlook address bookâ? tab and in the tab â?oContactsâ? and a box with a check in it with the words: â?oShow this folder as an e-mail Address Bookâ? but the box and words are light gray, I canâ?Tt modify. The name of the address book is â?oOutlook Address Book.â? Typically when this option is grayed out in Outlook 2007, it means the profile is corrupt and you need to make a new profile. If using older versions, the fix is: If you have Contacts in the Contacts folder but they are not accessible when you click on the To button, check these settings: Make sure the Contact folder is enabled as an email address book. Right click the Contacts folder, choose Properties then Outlook Address Book. Is the box to enable as email address book is checked? If this is grayed out... Go to Tools | Email Accounts, choose View or change existing directories or address book. Is the Outlook Address Book present? If it isn't listed, add it and close and restart Outlook. If it is listed, then remove it and close then restart Outlook and repeat these steps to add it. -- Diane Poremsky [MVP - Outlook] Author, Teach Yourself Outlook 2003 in 24 Hours Need Help with Common Tasks? http://www.outlook-tips.net/beginner/ Outlook 2007: http://www.slipstick.com/outlook/ol2007/ Outlook Tips by email: Outlook Tips: http://www.outlook-tips.net/ Outlook & Exchange Solutions Center: http://www.slipstick.com Subscribe to Exchange Messaging Outlook newsletter: "brainstewn" wrote in message news Ughh! I donâ?Tt mean to sound exasperated but I am. I get that itâ?Ts a view only. Diane I think your questions are on the right track but I feel like I'm going in circles. I still feel that we cannot solve this until you see my dilemma in action. Milly, your point is taken but whatâ?Ts proper to you and proper to me is different thatâ?Ts why a picture is worth a thousand words. However I understand why you wouldnâ?Tt click on a link from a newsgroup so if you wanted to see the picture that is worth a thousand words and much easier to interpret. One could go to youtube.com and search for key words â?oMicrosoft outlook address book woesâ? or â?obrainstewn,â? too. If you would have watched the video you would fully understand my situation in a context that cannot be misunderstood because writing so that all can interpret, is subjective. Diane thanks for your patience: I highlighted the folder then I clicked from top most menu Tools\options but thatâ?Ts not where you want me to be. I click the icon next to the search bar with the words â?osearch address booksâ? in gray. I select tool\options and a window â?oAddressingâ? pops up with a tab called addressing. I have three options that tab: Show this address list first= Outlook Address Book Keep Personal Addresses in= Outlook Address Book When sending mail â?Š. = there is only one item and it is â?oOutlook Address Book.â? I highlight the one item â?oOutlook Address Bookâ? I click the properties button below the white box with the one item and a pop-up â?oOutlook Address Bookâ? with a â?oGeneralâ? Tab appears. In the General Tab are two lines: Information = Personal Folders Contact folder = Contacts While the contacts folder under â?oAll Outlook Itemsâ? is highlighted I see all the contacts including Mr. Lami which only has three phone numbers and one email address which is correctly formatted. I right click the icon next to â?oContactsâ? under â?oOutlook Foldersâ? and see no tools or options just properties, after selecting that I click the â?ooutlook address bookâ? tab and in the tab â?oContactsâ? and a box with a check in it with the words: â?oShow this folder as an e-mail Address Bookâ? but the box and words are light gray, I canâ?Tt modify. The name of the address book is â?oOutlook Address Book.â? Iâ?Tve done very little modifying of the install since installed I donâ?Tt see how BCM can affect this as I have done anything with it and that folder has no contacts in it. Plus I installed BCM after I imported contacts initially so why would BCM affect Mr. Lami who has been in my address books for almost a decade? Please let me know if this is property formed questions and description. "Diane Poremsky" wrote: Including the original in the reply would help too. -- Diane Poremsky [MVP - Outlook] Author, Teach Yourself Outlook 2003 in 24 Hours Need Help with Common Tasks? http://www.outlook-tips.net/beginner/ Outlook 2007: http://www.slipstick.com/outlook/ol2007/ Outlook Tips by email: Outlook Tips: http://www.outlook-tips.net/ Outlook & Exchange Solutions Center: http://www.slipstick.com Subscribe to Exchange Messaging Outlook newsletter: "Milly Staples [MVP - Outlook]" What@ever wrote in message ... You know, Russ, I don't "go" anywhere (links, web sites, etc.) to see all of the information that should be in a post. Answering properly formed questions with complete information in the post is time consuming enough. If someone can't be bothered to formulate the question with complete details without making someone jump through hoops, then my time is best spent elsewhere. And don't get me started on TinyURL links - no way in heck will I EVER click on an unknown link in a news group. -- Milly Staples [MVP - Outlook] Post all replies to the group to keep the discussion intact. All unsolicited mail sent to my personal account will be deleted without reading. After furious head scratching, Russ Valentine [MVP-Outlook] asked: | He forgot to tell you he installed BCM. Look at the dialogs he has in | the address book view. That changes everything. || As others have tried to explain, the address book (seen when you || click To or the address book icon) is a virtual address book || containing only electronic addresses. In the paper world, this || address book would be a desk drawer and each contact folder or other || address source is a book, envelopes with return addresses, or || business cards tossed in the drawer. || || Go to folder list (Ctrl+6) - how many contact folders are there? If || more than one, right click, properties... is each one enabled as an || outlook address book? If so, open the address book (using the little || icon) and look on its tools, options dialog - are all the contact || folders in the list of address lists to search? || || Does Mr. Lami's contact have an email address or fax #? The address || book contains on the only contacts with electronic addresses - || address and fax #, since its only used for sending electronic || messages. The Contacts has everyone you add to it, an electronic || address is not required. || || -- || Diane Poremsky [MVP - Outlook] || Author, Teach Yourself Outlook 2003 in 24 Hours || Need Help with Common Tasks? http://www.outlook-tips.net/beginner/ || Outlook 2007: http://www.slipstick.com/outlook/ol2007/ || || Outlook Tips by email: || || || Outlook Tips: http://www.outlook-tips.net/ || Outlook & Exchange Solutions Center: http://www.slipstick.com || Subscribe to Exchange Messaging Outlook newsletter: || || || || "brainstewn" wrote in message || ... ||| You tube doesn't require log-in or registration its public domain. ||| A picture ||| is worth a thousand words. Several contacts in outlook are not ||| displayed in ||| Address book view. THANKS for helping. ||| ||| If I hit the little icon to the left and search for Michael Lami ||| he's not there. If I use the search bar next to the address book ||| Michael Lami is displayed as found in contacts and his full-view ||| contact window is displayed ||| when I select him via that method of search. ||| ||| The problem is that I want to add him to a distribution list but ||| he's not in ||| the address book view so I can't. Why isn't the address book view ||| accurate ||| or synced with the contacts? In adddress book view tools options ||| this is what I see and I'm not utilizing business contact manager ||| as of yet it's just ||| installed. ||| ||| Show this address book first ||| ~ Outlook address book ||| Accounts ||| Business contacts ||| Outlook Address book ||| ~ Keep personal addresses in ||| Accounts ||| Business contacts ||| Outlook Address book ||| ||| ~ Add address list ||| Outlook Address book ||| Accounts ||| Business contacts ||| Outlook Address book ||| ||| I've tried every option and combination in address book view options ||| before ||| ever persuing help on this discussion board and I see no "contacts" ||| option ||| and never have until Russ Valentines latest post of even cluing me ||| in that ||| there was one. ||| ||| Ciao ||| Darrell
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#16
February 27th 08, 06:25 PM
posted to microsoft.public.outlook.contacts
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Set address book to use contacts folder vs. outlook address bo
Hi Diane:
For the record I did try creating a NEW profile following the step-by-step instructions found in this forum and that didn't work either. Perhaps I did it wrong, but the new profile didn't work. The work-a-round I described is the best solution given the time I have to cope with Software oddoties. Ciao Darrell "Diane Poremsky [MVP]" wrote: As I said befo Typically when this option is grayed out in Outlook 2007, it means the profile is corrupt and you need to make a new profile. -- Diane Poremsky [MVP - Outlook] Author, Teach Yourself Outlook 2003 in 24 Hours Need Help with Common Tasks? http://www.outlook-tips.net/beginner/ Outlook 2007: http://www.slipstick.com/outlook/ol2007/ Outlook Tips by email: Outlook Tips: http://www.outlook-tips.net/ Outlook & Exchange Solutions Center: http://www.slipstick.com Subscribe to Exchange Messaging Outlook newsletter: "brainstewn" wrote in message ... Hi Diane: I'm using Outlook 2007 so the instructions you replied with are slightly diffrent but I think I went to the correct areas. I can't remove "outlook address book" as it is greyed out too. The workaround I have come across thus far is: ~simply typing the name of the person in the To: field ~ Hitting send ~ Outlook pops up window saying contact not found ~ I choose add contact ~ Put the name in and choose "save & close" ~ Then Outlook finds a duplicate ~ Asks me to add new or merge contacts ~ I choose Merge Wah Lah! That seems to fix the contact as now they show up in the address book view and the To: Cc: Bcc: cache. I would like to NOT have to do this work around but I'm wasting too much time solveing this and don't know whether to blame Microsoft or the 3rd party ( Maximizer ) who is linking to Outlook. Either of them could be at fault for corrupt data. Thanks for your help Ciao Darrell "Diane Poremsky" wrote: I right click the icon next to ?oContacts? under ?oOutlook Folders? and see no tools or options just properties, after selecting that I click the ?ooutlook address book? tab and in the tab ?oContacts? and a box with a check in it with the words: ?oShow this folder as an e-mail Address Book? but the box and words are light gray, I can?Tt modify. The name of the address book is ?oOutlook Address Book.? Typically when this option is grayed out in Outlook 2007, it means the profile is corrupt and you need to make a new profile. If using older versions, the fix is: If you have Contacts in the Contacts folder but they are not accessible when you click on the To button, check these settings: Make sure the Contact folder is enabled as an email address book. Right click the Contacts folder, choose Properties then Outlook Address Book. Is the box to enable as email address book is checked? If this is grayed out... Go to Tools | Email Accounts, choose View or change existing directories or address book. Is the Outlook Address Book present? If it isn't listed, add it and close and restart Outlook. If it is listed, then remove it and close then restart Outlook and repeat these steps to add it. -- Diane Poremsky [MVP - Outlook] Author, Teach Yourself Outlook 2003 in 24 Hours Need Help with Common Tasks? http://www.outlook-tips.net/beginner/ Outlook 2007: http://www.slipstick.com/outlook/ol2007/ Outlook Tips by email: Outlook Tips: http://www.outlook-tips.net/ Outlook & Exchange Solutions Center: http://www.slipstick.com Subscribe to Exchange Messaging Outlook newsletter: "brainstewn" wrote in message news
Ughh! I don?Tt mean to sound exasperated but I am. I get that it?Ts a view only. Diane I think your questions are on the right track but I feel like I'm going in circles. I still feel that we cannot solve this until you see my dilemma in action. Milly, your point is taken but what?Ts proper to you and proper to me is different that?Ts why a picture is worth a thousand words. However I understand why you wouldn?Tt click on a link from a newsgroup so if you wanted to see the picture that is worth a thousand words and much easier to interpret. One could go to youtube.com and search for key words ?oMicrosoft outlook address book woes? or ?obrainstewn,? too. If you would have watched the video you would fully understand my situation in a context that cannot be misunderstood because writing so that all can interpret, is subjective. Diane thanks for your patience: I highlighted the folder then I clicked from top most menu Tools\options but that?Ts not where you want me to be. I click the icon next to the search bar with the words ?osearch address books? in gray. I select tool\options and a window ?oAddressing? pops up with a tab called addressing. I have three options that tab: Show this address list first= Outlook Address Book Keep Personal Addresses in= Outlook Address Book When sending mail ?. = there is only one item and it is ?oOutlook Address Book.? I highlight the one item ?oOutlook Address Book? I click the properties button below the white box with the one item and a pop-up ?oOutlook Address Book? with a ?oGeneral? Tab appears. In the General Tab are two lines: Information = Personal Folders Contact folder = Contacts While the contacts folder under ?oAll Outlook Items? is highlighted I see all the contacts including Mr. Lami which only has three phone numbers and one email address which is correctly formatted. I right click the icon next to ?oContacts? under ?oOutlook Folders? and see no tools or options just properties, after selecting that I click the ?ooutlook address book? tab and in the tab ?oContacts? and a box with a check in it with the words: ?oShow this folder as an e-mail Address Book? but the box and words are light gray, I can?Tt modify. The name of the address book is ?oOutlook Address Book.? I?Tve done very little modifying of the install since installed I don?Tt see how BCM can affect this as I have done anything with it and that folder has no contacts in it. Plus I installed BCM after I imported contacts initially so why would BCM affect Mr. Lami who has been in my address books for almost a decade? Please let me know if this is property formed questions and description. "Diane Poremsky" wrote: Including the original in the reply would help too. -- Diane Poremsky [MVP - Outlook] Author, Teach Yourself Outlook 2003 in 24 Hours Need Help with Common Tasks? http://www.outlook-tips.net/beginner/ Outlook 2007: http://www.slipstick.com/outlook/ol2007/ Outlook Tips by email: Outlook Tips: http://www.outlook-tips.net/ Outlook & Exchange Solutions Center: http://www.slipstick.com Subscribe to Exchange Messaging Outlook newsletter: "Milly Staples [MVP - Outlook]" What@ever wrote in message ... You know, Russ, I don't "go" anywhere (links, web sites, etc.) to see all of the information that should be in a post. Answering properly formed questions with complete information in the post is time consuming enough. If someone can't be bothered to formulate the question with complete details without making someone jump through hoops, then my time is best spent elsewhere. And don't get me started on TinyURL links - no way in heck will I EVER click on an unknown link in a news group. -- Milly Staples [MVP - Outlook] Post all replies to the group to keep the discussion intact. All unsolicited mail sent to my personal account will be deleted without reading. After furious head scratching, Russ Valentine [MVP-Outlook] asked: | He forgot to tell you he installed BCM. Look at the dialogs he has in | the address book view. That changes everything. || As others have tried to explain, the address book (seen when you || click To or the address book icon) is a virtual address book || containing only electronic addresses. In the paper world, this || address book would be a desk drawer and each contact folder or other || address source is a book, envelopes with return addresses, or || business cards tossed in the drawer. || || Go to folder list (Ctrl+6) - how many contact folders are there? If || more than one, right click, properties... is each one enabled as an || outlook address book? If so, open the address book (using the little || icon) and look on its tools, options dialog - are all the contact || folders in the list of address lists to search? || || Does Mr. Lami's contact have an email address or fax #? The address || book contains on the only contacts with electronic addresses - || address and fax #, since its only used for sending electronic || messages. The Contacts has everyone you add to it, an electronic || address is not required. || || -- || Diane Poremsky [MVP - Outlook] || Author, Teach Yourself Outlook 2003 in 24 Hours || Need Help with Common Tasks? http://www.outlook-tips.net/beginner/ || Outlook 2007: http://www.slipstick.com/outlook/ol2007/ || || Outlook Tips by email: || || || Outlook Tips: http://www.outlook-tips.net/ || Outlook & Exchange Solutions Center: http://www.slipstick.com || Subscribe to Exchange Messaging Outlook newsletter: || || || || "brainstewn" wrote in message || ... ||| You tube doesn't require log-in or registration its public domain. ||| A picture ||| is worth a thousand words. Several contacts in outlook are not ||| displayed in ||| Address book view. THANKS for helping. ||| ||| If I hit the little icon to the left and search for Michael Lami ||| he's not there. If I use the search bar next to the address book ||| Michael Lami is displayed as found in contacts and his full-view ||| contact window is displayed ||| when I select him via that method of search. ||| ||| The problem is that I want to add him to a distribution list but
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#17
February 27th 08, 06:42 PM
posted to microsoft.public.outlook.contacts
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Set address book to use contacts folder vs. outlook address bo
brainstewn wrote:
For the record I did try creating a NEW profile following the step-by-step instructions found in this forum and that didn't work either. Then you did it incorrectly. -- Brian Tillman [MVP-Outlook]
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