Hi Diane:

I'm using Outlook 2007 so the instructions you replied with are slightly
diffrent but I think I went to the correct areas. I can't remove "outlook
address book" as it is greyed out too.

The workaround I have come across thus far is:

~simply typing the name of the person in the To: field
~ Hitting send
~ Outlook pops up window saying contact not found
~ I choose add contact
~ Put the name in and choose "save & close"
~ Then Outlook finds a duplicate
~ Asks me to add new or merge contacts
~ I choose Merge

Wah Lah! That seems to fix the contact as now they show up in the address
book view and the To: Cc: Bcc: cache.

I would like to NOT have to do this work around but I'm wasting too much
time solveing this and don't know whether to blame Microsoft or the 3rd party
( Maximizer ) who is linking to Outlook. Either of them could be at fault
for corrupt data.

Thanks for your help
Ciao
Darrell

"Diane Poremsky" wrote:


I right click the icon next to “Contacts” under “Outlook Folders” and see no
tools or options just properties, after selecting that I click the “outlook
address book” tab and in the tab “Contacts” and a box with a check in it
with
the words: “Show this folder as an e-mail Address Book” but the box and
words
are light gray, I can’t modify. The name of the address book is “Outlook
Address Book.”


Typically when this option is grayed out in Outlook 2007, it means the
profile is corrupt and you need to make a new profile. If using older
versions, the fix is:

If you have Contacts in the Contacts folder but they are not accessible when
you click on the To button, check these settings:

Make sure the Contact folder is enabled as an email address book. Right
click the Contacts folder, choose Properties then Outlook Address Book. Is
the box to enable as email address book is checked?

If this is grayed out...

Go to Tools | Email Accounts, choose View or change existing directories or
address book. Is the Outlook Address Book present? If it isn't listed, add
it and close and restart Outlook. If it is listed, then remove it and close
then restart Outlook and repeat these steps to add it.

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Need Help with Common Tasks? http://www.outlook-tips.net/beginner/
Outlook 2007: http://www.slipstick.com/outlook/ol2007/

Outlook Tips by email:


Outlook Tips: http://www.outlook-tips.net/
Outlook & Exchange Solutions Center: http://www.slipstick.com
Subscribe to Exchange Messaging Outlook newsletter:



"brainstewn" wrote in message
news
Ughh! I don’t mean to sound exasperated but I am. I get that it’s a view
only. Diane I think your questions are on the right track but I feel like
I'm going in circles. I still feel that we cannot solve this until you
see
my dilemma in action.

Milly, your point is taken but what’s proper to you and proper to me is
different that’s why a picture is worth a thousand words. However I
understand why you wouldn’t click on a link from a newsgroup so if you
wanted
to see the picture that is worth a thousand words and much easier to
interpret. One could go to youtube.com and search for key words
“Microsoft
outlook address book woes” or “brainstewn,” too. If you would have
watched
the video you would fully understand my situation in a context that cannot
be
misunderstood because writing so that all can interpret, is subjective.

Diane thanks for your patience:
I highlighted the folder then I clicked from top most menu Tools\options
but
that’s not where you want me to be.
I click the icon next to the search bar with the words “search address
books” in gray.
I select tool\options and a window “Addressing” pops up with a tab called
addressing. I have three options that tab:
Show this address list first= Outlook Address Book
Keep Personal Addresses in= Outlook Address Book
When sending mail …. = there is only one item and it is “Outlook Address
Book.”
I highlight the one item “Outlook Address Book” I click the properties
button below the white box with the one item and a pop-up “Outlook Address
Book” with a “General” Tab appears. In the General Tab are two lines:
Information = Personal Folders
Contact folder = Contacts
While the contacts folder under “All Outlook Items” is highlighted I see
all
the contacts including Mr. Lami which only has three phone numbers and one
email address which is correctly formatted.
I right click the icon next to “Contacts” under “Outlook Folders” and see
no
tools or options just properties, after selecting that I click the
“outlook
address book” tab and in the tab “Contacts” and a box with a check in it
with
the words: “Show this folder as an e-mail Address Book” but the box and
words
are light gray, I can’t modify. The name of the address book is “Outlook
Address Book.”
I’ve done very little modifying of the install since installed I don’t see
how BCM can affect this as I have done anything with it and that folder
has
no contacts in it. Plus I installed BCM after I imported contacts
initially
so why would BCM affect Mr. Lami who has been in my address books for
almost
a decade? Please let me know if this is property formed questions and
description.


"Diane Poremsky" wrote:

Including the original in the reply would help too.

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Need Help with Common Tasks? http://www.outlook-tips.net/beginner/
Outlook 2007: http://www.slipstick.com/outlook/ol2007/

Outlook Tips by email:


Outlook Tips: http://www.outlook-tips.net/
Outlook & Exchange Solutions Center: http://www.slipstick.com
Subscribe to Exchange Messaging Outlook newsletter:



"Milly Staples [MVP - Outlook]" What@ever wrote in message
...
You know, Russ, I don't "go" anywhere (links, web sites, etc.) to see
all
of the information that should be in a post. Answering properly formed
questions with complete information in the post is time consuming
enough.
If someone can't be bothered to formulate the question with complete
details without making someone jump through hoops, then my time is best
spent elsewhere.

And don't get me started on TinyURL links - no way in heck will I EVER
click on an unknown link in a news group.

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.

After furious head scratching, Russ Valentine [MVP-Outlook] asked:

| He forgot to tell you he installed BCM. Look at the dialogs he has in
| the address book view. That changes everything.
|| As others have tried to explain, the address book (seen when you
|| click To or the address book icon) is a virtual address book
|| containing only electronic addresses. In the paper world, this
|| address book would be a desk drawer and each contact folder or other
|| address source is a book, envelopes with return addresses, or
|| business cards tossed in the drawer.
||
|| Go to folder list (Ctrl+6) - how many contact folders are there? If
|| more than one, right click, properties... is each one enabled as an
|| outlook address book? If so, open the address book (using the little
|| icon) and look on its tools, options dialog - are all the contact
|| folders in the list of address lists to search?
||
|| Does Mr. Lami's contact have an email address or fax #? The address
|| book contains on the only contacts with electronic addresses - email
|| address and fax #, since its only used for sending electronic
|| messages. The Contacts has everyone you add to it, an electronic
|| address is not required.
||
|| --
|| Diane Poremsky [MVP - Outlook]
|| Author, Teach Yourself Outlook 2003 in 24 Hours
|| Need Help with Common Tasks? http://www.outlook-tips.net/beginner/
|| Outlook 2007: http://www.slipstick.com/outlook/ol2007/
||
|| Outlook Tips by email:
||
||
|| Outlook Tips: http://www.outlook-tips.net/
|| Outlook & Exchange Solutions Center: http://www.slipstick.com
|| Subscribe to Exchange Messaging Outlook newsletter:
||
||
||
|| "brainstewn" wrote in message
|| ...
||| You tube doesn't require log-in or registration its public domain.
||| A picture
||| is worth a thousand words. Several contacts in outlook are not
||| displayed in
||| Address book view. THANKS for helping.
|||
||| If I hit the little icon to the left and search for Michael Lami
||| he's not there. If I use the search bar next to the address book
||| Michael Lami is displayed as found in contacts and his full-view
||| contact window is displayed
||| when I select him via that method of search.
|||
||| The problem is that I want to add him to a distribution list but
||| he's not in
||| the address book view so I can't. Why isn't the address book view
||| accurate
||| or synced with the contacts? In adddress book view tools options
||| this is what I see and I'm not utilizing business contact manager
||| as of yet it's just
||| installed.
|||
||| Show this address book first
||| ~ Outlook address book
||| Accounts
||| Business contacts
||| Outlook Address book
||| ~ Keep personal addresses in
||| Accounts
||| Business contacts
||| Outlook Address book
|||
||| ~ Add address list
||| Outlook Address book
||| Accounts
||| Business contacts
||| Outlook Address book
|||
||| I've tried every option and combination in address book view
options
||| before
||| ever persuing help on this discussion board and I see no "contacts"
||| option
||| and never have until Russ Valentines latest post of even cluing me
||| in that
||| there was one.
|||
||| Ciao
||| Darrell