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#1
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How do I get the address book to sort on Last Name, which makes sense,
instead of by first name, which does not? When I open the address book to choose a recipient, either for email or mail merge, it lists by first name. I have tried removing and shifting fields in Contacts, which doesn't help, so even though the phone list is sorted by File As (in alpha. order A to Z), the address book itself persists in listing by first name. TIA |
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#2
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Go to Tools Account Settings Address Book Tab Outlook Address Book
Change... Set sort order there -- Russ Valentine [MVP-Outlook] "MTLincoln54" wrote in message ... How do I get the address book to sort on Last Name, which makes sense, instead of by first name, which does not? When I open the address book to choose a recipient, either for email or mail merge, it lists by first name. I have tried removing and shifting fields in Contacts, which doesn't help, so even though the phone list is sorted by File As (in alpha. order A to Z), the address book itself persists in listing by first name. TIA |
#3
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That certainly seems logical, but now the Address Book is blank. It seems
that Outlook differentiates between Contacts and Address Book. So... I'm missing something here. Does the Address Book not comprise the contacts? Is this something I have to build separately from the contact list, and if so, why (and how?) Thanks again. "Russ Valentine [MVP-Outlook]" wrote: Go to Tools Account Settings Address Book Tab Outlook Address Book Change... Set sort order there -- Russ Valentine [MVP-Outlook] "MTLincoln54" wrote in message ... How do I get the address book to sort on Last Name, which makes sense, instead of by first name, which does not? When I open the address book to choose a recipient, either for email or mail merge, it lists by first name. I have tried removing and shifting fields in Contacts, which doesn't help, so even though the phone list is sorted by File As (in alpha. order A to Z), the address book itself persists in listing by first name. TIA |
#4
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In the interim, I ended up having to rename the list, which eventually
worked, thank you, but I had to restart Outlook. I've noticed that this is almost always true when I make changes in Outlook. Perhaps you could add that as a final step when suggesting changes. Once (for another Outlook problem) I had to completely reboot the machine. But thanks, it worked, finally. "Russ Valentine [MVP-Outlook]" wrote: Go to Tools Account Settings Address Book Tab Outlook Address Book Change... Set sort order there -- Russ Valentine [MVP-Outlook] "MTLincoln54" wrote in message ... How do I get the address book to sort on Last Name, which makes sense, instead of by first name, which does not? When I open the address book to choose a recipient, either for email or mail merge, it lists by first name. I have tried removing and shifting fields in Contacts, which doesn't help, so even though the phone list is sorted by File As (in alpha. order A to Z), the address book itself persists in listing by first name. TIA |
#5
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Most seem to realize that almost all changes made in Outlook configuration
require a restart to take effect. -- Russ Valentine [MVP-Outlook] "MTLincoln54" wrote in message ... In the interim, I ended up having to rename the list, which eventually worked, thank you, but I had to restart Outlook. I've noticed that this is almost always true when I make changes in Outlook. Perhaps you could add that as a final step when suggesting changes. Once (for another Outlook problem) I had to completely reboot the machine. But thanks, it worked, finally. "Russ Valentine [MVP-Outlook]" wrote: Go to Tools Account Settings Address Book Tab Outlook Address Book Change... Set sort order there -- Russ Valentine [MVP-Outlook] "MTLincoln54" wrote in message ... How do I get the address book to sort on Last Name, which makes sense, instead of by first name, which does not? When I open the address book to choose a recipient, either for email or mail merge, it lists by first name. I have tried removing and shifting fields in Contacts, which doesn't help, so even though the phone list is sorted by File As (in alpha. order A to Z), the address book itself persists in listing by first name. TIA |
#6
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Then you did more than just reset your sort order. You probably also reset
which folder to display. -- Russ Valentine [MVP-Outlook] "MTLincoln54" wrote in message ... That certainly seems logical, but now the Address Book is blank. It seems that Outlook differentiates between Contacts and Address Book. So... I'm missing something here. Does the Address Book not comprise the contacts? Is this something I have to build separately from the contact list, and if so, why (and how?) Thanks again. "Russ Valentine [MVP-Outlook]" wrote: Go to Tools Account Settings Address Book Tab Outlook Address Book Change... Set sort order there -- Russ Valentine [MVP-Outlook] "MTLincoln54" wrote in message ... How do I get the address book to sort on Last Name, which makes sense, instead of by first name, which does not? When I open the address book to choose a recipient, either for email or mail merge, it lists by first name. I have tried removing and shifting fields in Contacts, which doesn't help, so even though the phone list is sorted by File As (in alpha. order A to Z), the address book itself persists in listing by first name. TIA |
#7
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Russ Valentine [MVP-Outlook] wrote:
Most seem to realize that almost all changes made in Outlook configuration require a restart to take effect. And, in fact, Outlook usually tells you that you must restart for address book changes to take effect. -- Brian Tillman [MVP-Outlook] |
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