Hi

I've got Outlook 2007 and I've just moved the data file to my laptop. It
went very smoothly. My emails and contacts are all there, as you would
expect. However, when I want to compose a new email and I hit the 'To' button
to find a contact's email, the address book is empty. Does anyone know why?
--
Millie

You did not transfer the data correctly. Tell us in detail what you did.
Try resetting the address book service in the Properties of your Contacts
Folder by enabling the folder as an email address book.

--
Russ Valentine
[MVP-Outlook]
"Millie" wrote in message
...
Hi

I've got Outlook 2007 and I've just moved the data file to my laptop. It
went very smoothly. My emails and contacts are all there, as you would
expect. However, when I want to compose a new email and I hit the 'To'
button
to find a contact's email, the address book is empty. Does anyone know
why?
--
Millie

Hi Russ

This is what I did. I saved the backup of my desktop pst on a memory stick
then placed it in the same location as the laptop pst (Outlook's default
location). The desktop pst already had a unique name so when I opened it in
Outlook on the laptop I could identify it.

Then I went to Mail Accounts and asked Outlook to deliver new mail to the
desktop pst and closed the laptop pst.

The only thing I didn't say, which may be relevant, is that I use Outlook
2007 on the desktop and 2003 on the laptop.

I don't know how to enable the folder as an email address book.
--
Millie


"Russ Valentine [MVP-Outlook]" wrote:

You did not transfer the data correctly. Tell us in detail what you did.
Try resetting the address book service in the Properties of your Contacts
Folder by enabling the folder as an email address book.

--
Russ Valentine
[MVP-Outlook]
"Millie" wrote in message
...
Hi

I've got Outlook 2007 and I've just moved the data file to my laptop. It
went very smoothly. My emails and contacts are all there, as you would
expect. However, when I want to compose a new email and I hit the 'To'
button
to find a contact's email, the address book is empty. Does anyone know
why?
--
Millie

Did you restart Outlook after you changed the default Folder?
R click the Contacts folder Properties Outlook Address Book Show this
folder as an email address book.
--
Russ Valentine
[MVP-Outlook]
"Millie" wrote in message
...
Hi Russ

This is what I did. I saved the backup of my desktop pst on a memory stick
then placed it in the same location as the laptop pst (Outlook's default
location). The desktop pst already had a unique name so when I opened it
in
Outlook on the laptop I could identify it.

Then I went to Mail Accounts and asked Outlook to deliver new mail to the
desktop pst and closed the laptop pst.

The only thing I didn't say, which may be relevant, is that I use Outlook
2007 on the desktop and 2003 on the laptop.

I don't know how to enable the folder as an email address book.
--
Millie


"Russ Valentine [MVP-Outlook]" wrote:

You did not transfer the data correctly. Tell us in detail what you did.
Try resetting the address book service in the Properties of your Contacts
Folder by enabling the folder as an email address book.

--
Russ Valentine
[MVP-Outlook]
"Millie" wrote in message
...
Hi

I've got Outlook 2007 and I've just moved the data file to my laptop.
It
went very smoothly. My emails and contacts are all there, as you would
expect. However, when I want to compose a new email and I hit the 'To'
button
to find a contact's email, the address book is empty. Does anyone know
why?
--
Millie

Hi Russ

Yes I did restart Outlook but not sure if I did the next thing you suggest
here. I'll take a look a post again. By the way, I appreciate your help and
sorry I didn't post this reply sooner.
--
Millie


"Russ Valentine [MVP-Outlook]" wrote:

Did you restart Outlook after you changed the default Folder?
R click the Contacts folder Properties Outlook Address Book Show this
folder as an email address book.
--
Russ Valentine
[MVP-Outlook]
"Millie" wrote in message
...
Hi Russ

This is what I did. I saved the backup of my desktop pst on a memory stick
then placed it in the same location as the laptop pst (Outlook's default
location). The desktop pst already had a unique name so when I opened it
in
Outlook on the laptop I could identify it.

Then I went to Mail Accounts and asked Outlook to deliver new mail to the
desktop pst and closed the laptop pst.

The only thing I didn't say, which may be relevant, is that I use Outlook
2007 on the desktop and 2003 on the laptop.

I don't know how to enable the folder as an email address book.
--
Millie


"Russ Valentine [MVP-Outlook]" wrote:

You did not transfer the data correctly. Tell us in detail what you did.
Try resetting the address book service in the Properties of your Contacts
Folder by enabling the folder as an email address book.

--
Russ Valentine
[MVP-Outlook]
"Millie" wrote in message
...
Hi

I've got Outlook 2007 and I've just moved the data file to my laptop.
It
went very smoothly. My emails and contacts are all there, as you would
expect. However, when I want to compose a new email and I hit the 'To'
button
to find a contact's email, the address book is empty. Does anyone know
why?
--
Millie

Hi Russ,

I have been reading your notes going back and forth with Millie. I am
having the exact same problem. When I go to Contacts - Properties - Outlook
Address Book and then try and check the box to show this folder in an email
adress book, I cannot check it. The box will not take a check or click.
Something is not working properly.
Any ideas?


"Russ Valentine [MVP-Outlook]" wrote:

You did not transfer the data correctly. Tell us in detail what you did.
Try resetting the address book service in the Properties of your Contacts
Folder by enabling the folder as an email address book.

--
Russ Valentine
[MVP-Outlook]
"Millie" wrote in message
...
Hi

I've got Outlook 2007 and I've just moved the data file to my laptop. It
went very smoothly. My emails and contacts are all there, as you would
expect. However, when I want to compose a new email and I hit the 'To'
button
to find a contact's email, the address book is empty. Does anyone know
why?
--
Millie

Hi Russ

How do I right click on the contacts folder? When I do it on the icon there
is no Properties option. And the folder isn't listed anywhere else on the
navigation pane.
--
Millie


"Russ Valentine [MVP-Outlook]" wrote:

Did you restart Outlook after you changed the default Folder?
R click the Contacts folder Properties Outlook Address Book Show this
folder as an email address book.
--
Russ Valentine
[MVP-Outlook]
"Millie" wrote in message
...
Hi Russ

This is what I did. I saved the backup of my desktop pst on a memory stick
then placed it in the same location as the laptop pst (Outlook's default
location). The desktop pst already had a unique name so when I opened it
in
Outlook on the laptop I could identify it.

Then I went to Mail Accounts and asked Outlook to deliver new mail to the
desktop pst and closed the laptop pst.

The only thing I didn't say, which may be relevant, is that I use Outlook
2007 on the desktop and 2003 on the laptop.

I don't know how to enable the folder as an email address book.
--
Millie


"Russ Valentine [MVP-Outlook]" wrote:

You did not transfer the data correctly. Tell us in detail what you did.
Try resetting the address book service in the Properties of your Contacts
Folder by enabling the folder as an email address book.

--
Russ Valentine
[MVP-Outlook]
"Millie" wrote in message
...
Hi

I've got Outlook 2007 and I've just moved the data file to my laptop.
It
went very smoothly. My emails and contacts are all there, as you would
expect. However, when I want to compose a new email and I hit the 'To'
button
to find a contact's email, the address book is empty. Does anyone know
why?
--
Millie

You must use a view that shows the actual Contacts Folder. The default view
(i.e., the "Mail" view) does not. Click on Contacts in the Navigation Pane
to take you to the Contacts view. There you should see a list of your
Contacts Folder(s) on the left. R click on the first folder Properties
and follow the rest of my instructions.

--
Russ Valentine
[MVP-Outlook]
"Millie" wrote in message
...
Hi Russ

How do I right click on the contacts folder? When I do it on the icon
there
is no Properties option. And the folder isn't listed anywhere else on the
navigation pane.
--
Millie


"Russ Valentine [MVP-Outlook]" wrote:

Did you restart Outlook after you changed the default Folder?
R click the Contacts folder Properties Outlook Address Book Show
this
folder as an email address book.
--
Russ Valentine
[MVP-Outlook]
"Millie" wrote in message
...
Hi Russ

This is what I did. I saved the backup of my desktop pst on a memory
stick
then placed it in the same location as the laptop pst (Outlook's
default
location). The desktop pst already had a unique name so when I opened
it
in
Outlook on the laptop I could identify it.

Then I went to Mail Accounts and asked Outlook to deliver new mail to
the
desktop pst and closed the laptop pst.

The only thing I didn't say, which may be relevant, is that I use
Outlook
2007 on the desktop and 2003 on the laptop.

I don't know how to enable the folder as an email address book.
--
Millie


"Russ Valentine [MVP-Outlook]" wrote:

You did not transfer the data correctly. Tell us in detail what you
did.
Try resetting the address book service in the Properties of your
Contacts
Folder by enabling the folder as an email address book.

--
Russ Valentine
[MVP-Outlook]
"Millie" wrote in message
...
Hi

I've got Outlook 2007 and I've just moved the data file to my
laptop.
It
went very smoothly. My emails and contacts are all there, as you
would
expect. However, when I want to compose a new email and I hit the
'To'
button
to find a contact's email, the address book is empty. Does anyone
know
why?
--
Millie

You must first add the address book service to your profile:
http://support.microsoft.com/default...Product=ol2002

--
Russ Valentine
[MVP-Outlook]
"Tom D" Tom wrote in message
...
Hi Russ,

I have been reading your notes going back and forth with Millie. I am
having the exact same problem. When I go to Contacts - Properties -
Outlook
Address Book and then try and check the box to show this folder in an
email
adress book, I cannot check it. The box will not take a check or click.
Something is not working properly.
Any ideas?


"Russ Valentine [MVP-Outlook]" wrote:

You did not transfer the data correctly. Tell us in detail what you did.
Try resetting the address book service in the Properties of your Contacts
Folder by enabling the folder as an email address book.

--
Russ Valentine
[MVP-Outlook]
"Millie" wrote in message
...
Hi

I've got Outlook 2007 and I've just moved the data file to my laptop.
It
went very smoothly. My emails and contacts are all there, as you would
expect. However, when I want to compose a new email and I hit the 'To'
button
to find a contact's email, the address book is empty. Does anyone know
why?
--
Millie

Russ, when I try to add the address book the check box is gray and it will
not allow me to check it in order to add the email address book.

"Russ Valentine [MVP-Outlook]" wrote:

You must first add the address book service to your profile:
http://support.microsoft.com/default...Product=ol2002

--
Russ Valentine
[MVP-Outlook]
"Tom D" Tom wrote in message
...
Hi Russ,

I have been reading your notes going back and forth with Millie. I am
having the exact same problem. When I go to Contacts - Properties -
Outlook
Address Book and then try and check the box to show this folder in an
email
adress book, I cannot check it. The box will not take a check or click.
Something is not working properly.
Any ideas?


"Russ Valentine [MVP-Outlook]" wrote:

You did not transfer the data correctly. Tell us in detail what you did.
Try resetting the address book service in the Properties of your Contacts
Folder by enabling the folder as an email address book.

--
Russ Valentine
[MVP-Outlook]
"Millie" wrote in message
...
Hi

I've got Outlook 2007 and I've just moved the data file to my laptop.
It
went very smoothly. My emails and contacts are all there, as you would
expect. However, when I want to compose a new email and I hit the 'To'
button
to find a contact's email, the address book is empty. Does anyone know
why?
--
Millie