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We had a sudden hard drive failure last week in a 4 mo. old Dell still under
warranty. Dell sent a new drive. I have reinstalled Outlook 2007 on the new drive, but I am unable to establish an email connection. I have checked and rechecked the user ID, password and server names. I have tried to connect with the Norton 360 firewall turned off. No success. My license is a single use copy. I am wondering, if Outlook won't connect because it has been installed on a new hard drive with a different serial number. If so, how do I get microsoft to allow it? If not, what else can I try to get my email connection working? Could it be a firewall issue? This machine is running Vista Business. I have a 2nd question. I am still able to read many files on the old hard drive. Is there anyway I can get my outlook settings from the old drive and install them on the new? or do I just have to set everything up again from scratch? I am not talking about the pst. I was able to recover it. Thanks for any help. |
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