A Microsoft Outlook email forum. Outlook Banter

If this is your first visit, be sure to check out the FAQ by clicking the link above. You may have to register before you can post: click the register link above to proceed. To start viewing messages, select the forum that you want to visit from the selection below.

Go Back   Home » Outlook Banter forum » Microsoft Outlook Email Newsgroups » Outlook - Installation
Site Map Home Register Authors List Search Today's Posts Mark Forums Read Web Partners

Reinstall Outlook 2007 following hard drive crash



 
 
Thread Tools Search this Thread Display Modes
  #1  
Old July 3rd 09, 05:04 AM posted to microsoft.public.outlook.installation
Nycerbarb
external usenet poster
 
Posts: 6
Default Reinstall Outlook 2007 following hard drive crash

We had a sudden hard drive failure last week in a 4 mo. old Dell still under
warranty. Dell sent a new drive.

I have reinstalled Outlook 2007 on the new drive, but I am unable to
establish an email connection. I have checked and rechecked the user ID,
password and server names. I have tried to connect with the Norton 360
firewall turned off. No success.

My license is a single use copy. I am wondering, if Outlook won't connect
because it has been installed on a new hard drive with a different serial
number. If so, how do I get microsoft to allow it? If not, what else can I
try to get my email connection working? Could it be a firewall issue?

This machine is running Vista Business.

I have a 2nd question. I am still able to read many files on the old hard
drive. Is there anyway I can get my outlook settings from the old drive and
install them on the new? or do I just have to set everything up again from
scratch? I am not talking about the pst. I was able to recover it.

Thanks for any help.
Ads
  #2  
Old July 3rd 09, 07:55 AM posted to microsoft.public.outlook.installation
DL[_2_]
external usenet poster
 
Posts: 874
Default Reinstall Outlook 2007 following hard drive crash

When you reinstalled win, did you also use the drivers disk supplied by
dell?
Does IE function / connect?

"Nycerbarb" wrote in message
...
We had a sudden hard drive failure last week in a 4 mo. old Dell still
under
warranty. Dell sent a new drive.

I have reinstalled Outlook 2007 on the new drive, but I am unable to
establish an email connection. I have checked and rechecked the user ID,
password and server names. I have tried to connect with the Norton 360
firewall turned off. No success.

My license is a single use copy. I am wondering, if Outlook won't connect
because it has been installed on a new hard drive with a different serial
number. If so, how do I get microsoft to allow it? If not, what else can
I
try to get my email connection working? Could it be a firewall issue?

This machine is running Vista Business.

I have a 2nd question. I am still able to read many files on the old hard
drive. Is there anyway I can get my outlook settings from the old drive
and
install them on the new? or do I just have to set everything up again from
scratch? I am not talking about the pst. I was able to recover it.

Thanks for any help.



  #3  
Old July 3rd 09, 03:24 PM posted to microsoft.public.outlook.installation
Nycerbarb
external usenet poster
 
Posts: 6
Default Reinstall Outlook 2007 following hard drive crash

DL thank you for your response.

The new drive came with Windows already installed. All I had to do was
connect it, and then set up my user.

Both IE and Firefox work fine.

Nycerbarb

"DL" wrote:

When you reinstalled win, did you also use the drivers disk supplied by
dell?
Does IE function / connect?

"Nycerbarb" wrote in message
...
We had a sudden hard drive failure last week in a 4 mo. old Dell still
under
warranty. Dell sent a new drive.

I have reinstalled Outlook 2007 on the new drive, but I am unable to
establish an email connection. I have checked and rechecked the user ID,
password and server names. I have tried to connect with the Norton 360
firewall turned off. No success.

My license is a single use copy. I am wondering, if Outlook won't connect
because it has been installed on a new hard drive with a different serial
number. If so, how do I get microsoft to allow it? If not, what else can
I
try to get my email connection working? Could it be a firewall issue?

This machine is running Vista Business.

I have a 2nd question. I am still able to read many files on the old hard
drive. Is there anyway I can get my outlook settings from the old drive
and
install them on the new? or do I just have to set everything up again from
scratch? I am not talking about the pst. I was able to recover it.

Thanks for any help.




  #4  
Old July 3rd 09, 10:38 PM posted to microsoft.public.outlook.installation
DL[_2_]
external usenet poster
 
Posts: 874
Default Reinstall Outlook 2007 following hard drive crash

Uninstall Norton, maybe also use the tool on Norton site to completely
remove, reboot, retest
Presumably the connection type is correctly set in Internet Options
And Outlook isnt set 'offline' (File Menu)

"Nycerbarb" wrote in message
...
DL thank you for your response.

The new drive came with Windows already installed. All I had to do was
connect it, and then set up my user.

Both IE and Firefox work fine.

Nycerbarb

"DL" wrote:

When you reinstalled win, did you also use the drivers disk supplied by
dell?
Does IE function / connect?

"Nycerbarb" wrote in message
...
We had a sudden hard drive failure last week in a 4 mo. old Dell still
under
warranty. Dell sent a new drive.

I have reinstalled Outlook 2007 on the new drive, but I am unable to
establish an email connection. I have checked and rechecked the user
ID,
password and server names. I have tried to connect with the Norton 360
firewall turned off. No success.

My license is a single use copy. I am wondering, if Outlook won't
connect
because it has been installed on a new hard drive with a different
serial
number. If so, how do I get microsoft to allow it? If not, what else
can
I
try to get my email connection working? Could it be a firewall issue?

This machine is running Vista Business.

I have a 2nd question. I am still able to read many files on the old
hard
drive. Is there anyway I can get my outlook settings from the old
drive
and
install them on the new? or do I just have to set everything up again
from
scratch? I am not talking about the pst. I was able to recover it.

Thanks for any help.






  #5  
Old July 5th 09, 06:06 PM posted to microsoft.public.outlook.installation
Nycerbarb
external usenet poster
 
Posts: 6
Default Reinstall Outlook 2007 following hard drive crash

DL

Thanks for the suggestions. I will check/try all these things and let you
know how that works out or if I have any questions.

Nycerbarb

"DL" wrote:

Uninstall Norton, maybe also use the tool on Norton site to completely
remove, reboot, retest
Presumably the connection type is correctly set in Internet Options
And Outlook isnt set 'offline' (File Menu)

"Nycerbarb" wrote in message
...
DL thank you for your response.

The new drive came with Windows already installed. All I had to do was
connect it, and then set up my user.

Both IE and Firefox work fine.

Nycerbarb

"DL" wrote:

When you reinstalled win, did you also use the drivers disk supplied by
dell?
Does IE function / connect?

"Nycerbarb" wrote in message
...
We had a sudden hard drive failure last week in a 4 mo. old Dell still
under
warranty. Dell sent a new drive.

I have reinstalled Outlook 2007 on the new drive, but I am unable to
establish an email connection. I have checked and rechecked the user
ID,
password and server names. I have tried to connect with the Norton 360
firewall turned off. No success.

My license is a single use copy. I am wondering, if Outlook won't
connect
because it has been installed on a new hard drive with a different
serial
number. If so, how do I get microsoft to allow it? If not, what else
can
I
try to get my email connection working? Could it be a firewall issue?

This machine is running Vista Business.

I have a 2nd question. I am still able to read many files on the old
hard
drive. Is there anyway I can get my outlook settings from the old
drive
and
install them on the new? or do I just have to set everything up again
from
scratch? I am not talking about the pst. I was able to recover it.

Thanks for any help.






  #6  
Old July 6th 09, 05:53 PM posted to microsoft.public.outlook.installation
Nycerbarb
external usenet poster
 
Posts: 6
Default Reinstall Outlook 2007 following hard drive crash

Hi DL =

thank you again for all your suggestions. before uninstalling anything I
decided to check with my ISP one more time. It turns out the outgoing port
setting was incorrect. That fixed the problem.

Nycerbarb

"DL" wrote:

Uninstall Norton, maybe also use the tool on Norton site to completely
remove, reboot, retest
Presumably the connection type is correctly set in Internet Options
And Outlook isnt set 'offline' (File Menu)

"Nycerbarb" wrote in message
...
DL thank you for your response.

The new drive came with Windows already installed. All I had to do was
connect it, and then set up my user.

Both IE and Firefox work fine.

Nycerbarb

"DL" wrote:

When you reinstalled win, did you also use the drivers disk supplied by
dell?
Does IE function / connect?

"Nycerbarb" wrote in message
...
We had a sudden hard drive failure last week in a 4 mo. old Dell still
under
warranty. Dell sent a new drive.

I have reinstalled Outlook 2007 on the new drive, but I am unable to
establish an email connection. I have checked and rechecked the user
ID,
password and server names. I have tried to connect with the Norton 360
firewall turned off. No success.

My license is a single use copy. I am wondering, if Outlook won't
connect
because it has been installed on a new hard drive with a different
serial
number. If so, how do I get microsoft to allow it? If not, what else
can
I
try to get my email connection working? Could it be a firewall issue?

This machine is running Vista Business.

I have a 2nd question. I am still able to read many files on the old
hard
drive. Is there anyway I can get my outlook settings from the old
drive
and
install them on the new? or do I just have to set everything up again
from
scratch? I am not talking about the pst. I was able to recover it.

Thanks for any help.






  #7  
Old July 6th 09, 08:50 PM posted to microsoft.public.outlook.installation
DL[_2_]
external usenet poster
 
Posts: 874
Default Reinstall Outlook 2007 following hard drive crash

Glad its all sorted

"Nycerbarb" wrote in message
...
Hi DL =

thank you again for all your suggestions. before uninstalling anything I
decided to check with my ISP one more time. It turns out the outgoing
port
setting was incorrect. That fixed the problem.

Nycerbarb

"DL" wrote:

Uninstall Norton, maybe also use the tool on Norton site to completely
remove, reboot, retest
Presumably the connection type is correctly set in Internet Options
And Outlook isnt set 'offline' (File Menu)

"Nycerbarb" wrote in message
...
DL thank you for your response.

The new drive came with Windows already installed. All I had to do was
connect it, and then set up my user.

Both IE and Firefox work fine.

Nycerbarb

"DL" wrote:

When you reinstalled win, did you also use the drivers disk supplied
by
dell?
Does IE function / connect?

"Nycerbarb" wrote in message
...
We had a sudden hard drive failure last week in a 4 mo. old Dell
still
under
warranty. Dell sent a new drive.

I have reinstalled Outlook 2007 on the new drive, but I am unable to
establish an email connection. I have checked and rechecked the
user
ID,
password and server names. I have tried to connect with the Norton
360
firewall turned off. No success.

My license is a single use copy. I am wondering, if Outlook won't
connect
because it has been installed on a new hard drive with a different
serial
number. If so, how do I get microsoft to allow it? If not, what
else
can
I
try to get my email connection working? Could it be a firewall
issue?

This machine is running Vista Business.

I have a 2nd question. I am still able to read many files on the
old
hard
drive. Is there anyway I can get my outlook settings from the old
drive
and
install them on the new? or do I just have to set everything up
again
from
scratch? I am not talking about the pst. I was able to recover it.

Thanks for any help.








 




Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

vB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Forum Jump

Similar Threads
Thread Thread Starter Forum Replies Last Post
Outlook 2007 wakes up portable hard drive Tom Bergman Outlook - Installation 0 May 8th 08 10:47 AM
Hard Drive Crash Need Help Retreiving Outlook 2007 Data Cory Outlook - Installation 2 February 19th 07 02:48 AM
Moving Outlook 2007 OST file to another directory/hard drive Edward Ray Outlook - General Queries 1 February 5th 07 03:40 PM
how can I recover contact list after hard drive crash? CJ Outlook - Using Contacts 1 August 9th 06 07:59 PM
Features lost with reinstall on a new hard drive Ellie Outlook - Calandaring 3 April 25th 06 08:30 AM


All times are GMT +1. The time now is 05:01 PM.


Powered by vBulletin® Version 3.6.4
Copyright ©2000 - 2024, Jelsoft Enterprises Ltd.Search Engine Friendly URLs by vBSEO 2.4.0
Copyright ©2004-2024 Outlook Banter.
The comments are property of their posters.