If this is your first visit, be sure to check out the FAQ by clicking the link above. You may have to register before you can post: click the register link above to proceed. To start viewing messages, select the forum that you want to visit from the selection below. |
|
|
Thread Tools | Search this Thread | Display Modes |
#1
|
|||
|
|||
Reinstall Outlook 2007 following hard drive crash
We had a sudden hard drive failure last week in a 4 mo. old Dell still under
warranty. Dell sent a new drive. I have reinstalled Outlook 2007 on the new drive, but I am unable to establish an email connection. I have checked and rechecked the user ID, password and server names. I have tried to connect with the Norton 360 firewall turned off. No success. My license is a single use copy. I am wondering, if Outlook won't connect because it has been installed on a new hard drive with a different serial number. If so, how do I get microsoft to allow it? If not, what else can I try to get my email connection working? Could it be a firewall issue? This machine is running Vista Business. I have a 2nd question. I am still able to read many files on the old hard drive. Is there anyway I can get my outlook settings from the old drive and install them on the new? or do I just have to set everything up again from scratch? I am not talking about the pst. I was able to recover it. Thanks for any help. |
Ads |
#2
|
|||
|
|||
Reinstall Outlook 2007 following hard drive crash
When you reinstalled win, did you also use the drivers disk supplied by
dell? Does IE function / connect? "Nycerbarb" wrote in message ... We had a sudden hard drive failure last week in a 4 mo. old Dell still under warranty. Dell sent a new drive. I have reinstalled Outlook 2007 on the new drive, but I am unable to establish an email connection. I have checked and rechecked the user ID, password and server names. I have tried to connect with the Norton 360 firewall turned off. No success. My license is a single use copy. I am wondering, if Outlook won't connect because it has been installed on a new hard drive with a different serial number. If so, how do I get microsoft to allow it? If not, what else can I try to get my email connection working? Could it be a firewall issue? This machine is running Vista Business. I have a 2nd question. I am still able to read many files on the old hard drive. Is there anyway I can get my outlook settings from the old drive and install them on the new? or do I just have to set everything up again from scratch? I am not talking about the pst. I was able to recover it. Thanks for any help. |
#3
|
|||
|
|||
Reinstall Outlook 2007 following hard drive crash
DL thank you for your response.
The new drive came with Windows already installed. All I had to do was connect it, and then set up my user. Both IE and Firefox work fine. Nycerbarb "DL" wrote: When you reinstalled win, did you also use the drivers disk supplied by dell? Does IE function / connect? "Nycerbarb" wrote in message ... We had a sudden hard drive failure last week in a 4 mo. old Dell still under warranty. Dell sent a new drive. I have reinstalled Outlook 2007 on the new drive, but I am unable to establish an email connection. I have checked and rechecked the user ID, password and server names. I have tried to connect with the Norton 360 firewall turned off. No success. My license is a single use copy. I am wondering, if Outlook won't connect because it has been installed on a new hard drive with a different serial number. If so, how do I get microsoft to allow it? If not, what else can I try to get my email connection working? Could it be a firewall issue? This machine is running Vista Business. I have a 2nd question. I am still able to read many files on the old hard drive. Is there anyway I can get my outlook settings from the old drive and install them on the new? or do I just have to set everything up again from scratch? I am not talking about the pst. I was able to recover it. Thanks for any help. |
#4
|
|||
|
|||
Reinstall Outlook 2007 following hard drive crash
Uninstall Norton, maybe also use the tool on Norton site to completely
remove, reboot, retest Presumably the connection type is correctly set in Internet Options And Outlook isnt set 'offline' (File Menu) "Nycerbarb" wrote in message ... DL thank you for your response. The new drive came with Windows already installed. All I had to do was connect it, and then set up my user. Both IE and Firefox work fine. Nycerbarb "DL" wrote: When you reinstalled win, did you also use the drivers disk supplied by dell? Does IE function / connect? "Nycerbarb" wrote in message ... We had a sudden hard drive failure last week in a 4 mo. old Dell still under warranty. Dell sent a new drive. I have reinstalled Outlook 2007 on the new drive, but I am unable to establish an email connection. I have checked and rechecked the user ID, password and server names. I have tried to connect with the Norton 360 firewall turned off. No success. My license is a single use copy. I am wondering, if Outlook won't connect because it has been installed on a new hard drive with a different serial number. If so, how do I get microsoft to allow it? If not, what else can I try to get my email connection working? Could it be a firewall issue? This machine is running Vista Business. I have a 2nd question. I am still able to read many files on the old hard drive. Is there anyway I can get my outlook settings from the old drive and install them on the new? or do I just have to set everything up again from scratch? I am not talking about the pst. I was able to recover it. Thanks for any help. |
#5
|
|||
|
|||
Reinstall Outlook 2007 following hard drive crash
DL
Thanks for the suggestions. I will check/try all these things and let you know how that works out or if I have any questions. Nycerbarb "DL" wrote: Uninstall Norton, maybe also use the tool on Norton site to completely remove, reboot, retest Presumably the connection type is correctly set in Internet Options And Outlook isnt set 'offline' (File Menu) "Nycerbarb" wrote in message ... DL thank you for your response. The new drive came with Windows already installed. All I had to do was connect it, and then set up my user. Both IE and Firefox work fine. Nycerbarb "DL" wrote: When you reinstalled win, did you also use the drivers disk supplied by dell? Does IE function / connect? "Nycerbarb" wrote in message ... We had a sudden hard drive failure last week in a 4 mo. old Dell still under warranty. Dell sent a new drive. I have reinstalled Outlook 2007 on the new drive, but I am unable to establish an email connection. I have checked and rechecked the user ID, password and server names. I have tried to connect with the Norton 360 firewall turned off. No success. My license is a single use copy. I am wondering, if Outlook won't connect because it has been installed on a new hard drive with a different serial number. If so, how do I get microsoft to allow it? If not, what else can I try to get my email connection working? Could it be a firewall issue? This machine is running Vista Business. I have a 2nd question. I am still able to read many files on the old hard drive. Is there anyway I can get my outlook settings from the old drive and install them on the new? or do I just have to set everything up again from scratch? I am not talking about the pst. I was able to recover it. Thanks for any help. |
#6
|
|||
|
|||
Reinstall Outlook 2007 following hard drive crash
Hi DL =
thank you again for all your suggestions. before uninstalling anything I decided to check with my ISP one more time. It turns out the outgoing port setting was incorrect. That fixed the problem. Nycerbarb "DL" wrote: Uninstall Norton, maybe also use the tool on Norton site to completely remove, reboot, retest Presumably the connection type is correctly set in Internet Options And Outlook isnt set 'offline' (File Menu) "Nycerbarb" wrote in message ... DL thank you for your response. The new drive came with Windows already installed. All I had to do was connect it, and then set up my user. Both IE and Firefox work fine. Nycerbarb "DL" wrote: When you reinstalled win, did you also use the drivers disk supplied by dell? Does IE function / connect? "Nycerbarb" wrote in message ... We had a sudden hard drive failure last week in a 4 mo. old Dell still under warranty. Dell sent a new drive. I have reinstalled Outlook 2007 on the new drive, but I am unable to establish an email connection. I have checked and rechecked the user ID, password and server names. I have tried to connect with the Norton 360 firewall turned off. No success. My license is a single use copy. I am wondering, if Outlook won't connect because it has been installed on a new hard drive with a different serial number. If so, how do I get microsoft to allow it? If not, what else can I try to get my email connection working? Could it be a firewall issue? This machine is running Vista Business. I have a 2nd question. I am still able to read many files on the old hard drive. Is there anyway I can get my outlook settings from the old drive and install them on the new? or do I just have to set everything up again from scratch? I am not talking about the pst. I was able to recover it. Thanks for any help. |
#7
|
|||
|
|||
Reinstall Outlook 2007 following hard drive crash
Glad its all sorted
"Nycerbarb" wrote in message ... Hi DL = thank you again for all your suggestions. before uninstalling anything I decided to check with my ISP one more time. It turns out the outgoing port setting was incorrect. That fixed the problem. Nycerbarb "DL" wrote: Uninstall Norton, maybe also use the tool on Norton site to completely remove, reboot, retest Presumably the connection type is correctly set in Internet Options And Outlook isnt set 'offline' (File Menu) "Nycerbarb" wrote in message ... DL thank you for your response. The new drive came with Windows already installed. All I had to do was connect it, and then set up my user. Both IE and Firefox work fine. Nycerbarb "DL" wrote: When you reinstalled win, did you also use the drivers disk supplied by dell? Does IE function / connect? "Nycerbarb" wrote in message ... We had a sudden hard drive failure last week in a 4 mo. old Dell still under warranty. Dell sent a new drive. I have reinstalled Outlook 2007 on the new drive, but I am unable to establish an email connection. I have checked and rechecked the user ID, password and server names. I have tried to connect with the Norton 360 firewall turned off. No success. My license is a single use copy. I am wondering, if Outlook won't connect because it has been installed on a new hard drive with a different serial number. If so, how do I get microsoft to allow it? If not, what else can I try to get my email connection working? Could it be a firewall issue? This machine is running Vista Business. I have a 2nd question. I am still able to read many files on the old hard drive. Is there anyway I can get my outlook settings from the old drive and install them on the new? or do I just have to set everything up again from scratch? I am not talking about the pst. I was able to recover it. Thanks for any help. |
Thread Tools | Search this Thread |
Display Modes | |
|
|
Similar Threads | ||||
Thread | Thread Starter | Forum | Replies | Last Post |
Outlook 2007 wakes up portable hard drive | Tom Bergman | Outlook - Installation | 0 | May 8th 08 10:47 AM |
Hard Drive Crash Need Help Retreiving Outlook 2007 Data | Cory | Outlook - Installation | 2 | February 19th 07 02:48 AM |
Moving Outlook 2007 OST file to another directory/hard drive | Edward Ray | Outlook - General Queries | 1 | February 5th 07 03:40 PM |
how can I recover contact list after hard drive crash? | CJ | Outlook - Using Contacts | 1 | August 9th 06 07:59 PM |
Features lost with reinstall on a new hard drive | Ellie | Outlook - Calandaring | 3 | April 25th 06 08:30 AM |