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Outlook 2007 no longer installed after SP2 2007 Office Suites upda



 
 
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  #1  
Old April 30th 09, 11:32 PM posted to microsoft.public.outlook.installation
PGP
external usenet poster
 
Posts: 2
Default Outlook 2007 no longer installed after SP2 2007 Office Suites upda

Yesterday, I installed the updates recommended by Microsoft. One of them was
the SP2 update for Microsoft 2007 Office Suites. After that installation, I
can no longer open or find Outlook 2007. The desktop icon is just a blank
shell. When I go to the Start Menu and double click on the icon nothing
happens. I am using Microsoft Office Professional Plus 2007 and Vista 32 bit
operating system. I tried uninstalling Office but the automatic uninstaller
fails. Please help!
--
PGP
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  #2  
Old May 1st 09, 04:50 AM posted to microsoft.public.outlook.installation
Diane Poremsky [MVP]
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Posts: 12,991
Default Outlook 2007 no longer installed after SP2 2007 Office Suites upda

Do the other office applications work? If so, start with Office Diagnostics
from Word or Excel.
If you right click on the Start menu icon, what options do you have? (Should
be read email, properties, and remove from list)

--
Diane Poremsky [MVP - Outlook]
Outlook Tips: http://www.outlook-tips.net/
Outlook & Exchange Solutions Center: http://www.slipstick.com

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"PGP" wrote in message
...
Yesterday, I installed the updates recommended by Microsoft. One of them
was
the SP2 update for Microsoft 2007 Office Suites. After that installation,
I
can no longer open or find Outlook 2007. The desktop icon is just a blank
shell. When I go to the Start Menu and double click on the icon nothing
happens. I am using Microsoft Office Professional Plus 2007 and Vista 32
bit
operating system. I tried uninstalling Office but the automatic
uninstaller
fails. Please help!
--
PGP


  #3  
Old May 1st 09, 12:16 PM posted to microsoft.public.outlook.installation
PGP
external usenet poster
 
Posts: 2
Default Outlook 2007 no longer installed after SP2 2007 Office Suites

Thank you for the information. Before running the Office Diagnostic tool,
and after researching this a bit further, I discovered that the shortcut
icons were invalid. I ran Outlook from the actual program list and deleted
the bad shortcut from the desktop and then created a valif one. All works
okay now.
--
PGP


"Diane Poremsky [MVP]" wrote:

Do the other office applications work? If so, start with Office Diagnostics
from Word or Excel.
If you right click on the Start menu icon, what options do you have? (Should
be read email, properties, and remove from list)

--
Diane Poremsky [MVP - Outlook]
Outlook Tips: http://www.outlook-tips.net/
Outlook & Exchange Solutions Center: http://www.slipstick.com

Outlook Tips by email:


EMO - a weekly newsletter about Outlook and Exchange:


You can access this newsgroup by visiting
http://www.microsoft.com/office/comm...s/default.mspx or point your
newsreader to msnews.microsoft.com.


"PGP" wrote in message
...
Yesterday, I installed the updates recommended by Microsoft. One of them
was
the SP2 update for Microsoft 2007 Office Suites. After that installation,
I
can no longer open or find Outlook 2007. The desktop icon is just a blank
shell. When I go to the Start Menu and double click on the icon nothing
happens. I am using Microsoft Office Professional Plus 2007 and Vista 32
bit
operating system. I tried uninstalling Office but the automatic
uninstaller
fails. Please help!
--
PGP



 




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