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#1
April 30th 09, 08:35 PM
posted to microsoft.public.outlook.installation
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"You cannot add a Microsoft Exchange account while Outlook is runn
Hello. I am receiving this error message below, but I have also tried the
recommendation of the control panel , but I continue to receive the same error even following those exact instructions. I have tried using the command prompts and it gives me the same information. I have reinstalled microsoft office and it continues to occur. Thanks. You cannot add a Microsoft Exchange account while Outlook is running. Please exit Outlook and use the Mail icon in the Control Panel to add a Microsoft Exchange Account. -- Janie 
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#2
May 1st 09, 10:15 AM
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"You cannot add a Microsoft Exchange account while Outlook is runn
Using Outlook 2007?
Then is KB article probably applies to you; http://support.microsoft.com/kb/969519 -- Robert Sparnaaij [MVP-Outlook] Coauthor, Configuring Microsoft Outlook 2003 http://www.howto-outlook.com/ Outlook FAQ, HowTo, Downloads, Add-Ins and more http://www.msoutlook.info/ Real World Questions, Real World Answers ----- "Janie" wrote in message ... Hello. I am receiving this error message below, but I have also tried the recommendation of the control panel , but I continue to receive the same error even following those exact instructions. I have tried using the command prompts and it gives me the same information. I have reinstalled microsoft office and it continues to occur. Thanks. You cannot add a Microsoft Exchange account while Outlook is running. Please exit Outlook and use the Mail icon in the Control Panel to add a Microsoft Exchange Account. -- Janie
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