I installed Outlook 2003 on a new computer. I selected Outlook as my default
e-mail client through the Tools / Options / Other setting. I also have a
copy of Thunderbird running, but I have made sure it is *not* selected as the
default e-mail client. IE also shows Outlook at the selected e-mail program.


When I'm in IE and I try to click on an e-mail link, a Microsoft Outlook
error message pops up that my default e-mail client is not installed...and
nothing else happens.

Any suggestions? Thanks.

Hi,

You could try these troubleshooters-

Method 1

1. Go to Start - Run

2. Type outlook.exe /checkclient and click OK.

3. Click "Yes" when you are prompted to setup Outlook as the default email
client.

Method 2

1. Right click the Toolbar and select Properties in the popup menu.

2. In the Start Menu tab, select Start menu, click Customize button.

3. In the General tab, please select "Internet" and "E-mail" checkboxes and
select
"Microsoft Office Outlook" in the "E-mail" drop down list and select
"Internet
Explorer" in the "Internet" drop down list.

4. Click OK twice.

Method 3

1. Select Start - Run

2. Input "regedit" (without quotation marks) in the Open box and click OK.

3. Please locate the following key:

HKEY_CURRENT_USER\Software\Clients\Mail

4. Double click the (Default) value in the right pane.

5. Please make sure "Microsoft Outlook" is input in the "Value data" box and
click OK

6. Close Registry Editor and restart computer.

Let me know if they work.

Thanks,

Mittu

"Dave" wrote:

I installed Outlook 2003 on a new computer. I selected Outlook as my default
e-mail client through the Tools / Options / Other setting. I also have a
copy of Thunderbird running, but I have made sure it is *not* selected as the
default e-mail client. IE also shows Outlook at the selected e-mail program.


When I'm in IE and I try to click on an e-mail link, a Microsoft Outlook
error message pops up that my default e-mail client is not installed...and
nothing else happens.

Any suggestions? Thanks.

THANK YOU! Method 2 (which I tried first) solved the problem. For some
reason, Outlook was not selected as the e-mail client even though I selected
such from Outlook's Tools menu. //

"Mittu" wrote:

Hi,

You could try these troubleshooters-

Method 1

1. Go to Start - Run

2. Type outlook.exe /checkclient and click OK.

3. Click "Yes" when you are prompted to setup Outlook as the default email
client.

Method 2

1. Right click the Toolbar and select Properties in the popup menu.

2. In the Start Menu tab, select Start menu, click Customize button.

3. In the General tab, please select "Internet" and "E-mail" checkboxes and
select
"Microsoft Office Outlook" in the "E-mail" drop down list and select
"Internet
Explorer" in the "Internet" drop down list.

4. Click OK twice.

Method 3

1. Select Start - Run

2. Input "regedit" (without quotation marks) in the Open box and click OK.

3. Please locate the following key:

HKEY_CURRENT_USER\Software\Clients\Mail

4. Double click the (Default) value in the right pane.

5. Please make sure "Microsoft Outlook" is input in the "Value data" box and
click OK

6. Close Registry Editor and restart computer.

Let me know if they work.

Thanks,

Mittu

"Dave" wrote:

I installed Outlook 2003 on a new computer. I selected Outlook as my default
e-mail client through the Tools / Options / Other setting. I also have a
copy of Thunderbird running, but I have made sure it is *not* selected as the
default e-mail client. IE also shows Outlook at the selected e-mail program.


When I'm in IE and I try to click on an e-mail link, a Microsoft Outlook
error message pops up that my default e-mail client is not installed...and
nothing else happens.

Any suggestions? Thanks.