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Inbox doesn't show new emails in Outlook 2007
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#2
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Inbox doesn't show new emails in Outlook 2007
What kind of email account? Do you have any anti-virus Outlook plugin
disabled, especially AVG's? Patrick Schmid -------------- http://pschmid.net " wrote in message : When I am looking in the Inbox and new emails arrive they don't appear although the number of unread emails in the Inbox increases. I have to select another folder and then return to the Inbox to see the new emails. -- Peter Saxton from London |
#3
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Inbox doesn't show new emails in Outlook 2007
On Tue, 6 Jun 2006 22:27:17 +0000, "Patrick Schmid"
wrote: What kind of email account? pop3 Do you have any anti-virus Outlook plugin disabled, especially AVG's? I have Norton Anti Virus but it's not a plugin. Patrick Schmid -------------- http://pschmid.net " wrote in message : When I am looking in the Inbox and new emails arrive they don't appear although the number of unread emails in the Inbox increases. I have to select another folder and then return to the Inbox to see the new emails. -- Peter Saxton from London -- Peter Saxton from London |
#4
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Inbox doesn't show new emails in Outlook 2007
You didn't have a previous beta version of 2007 on your computer?
There was a display bug similar to what you are seeing in B1TR (new messages would only appear in the unread count, but not appear in the folder unless you switched out and back in). MS thinks this was fixed in B2. Let's start by making sure that Norton AntiVirus's Email plugin is disabled. When you open Norton AntiVirus, you should be able to find something called Exchange or Outlook Email in the configuration options of the program. If you can find it, make sure it is deactivated (I don't know if Norton AntiVirus has such a plugin. I am running the corporate version of it and that one does). Then disable all filters you might have set for your inbox (View, Current View, Customize Current View, Filter. Remove anything that is there). You should always be able to verify that no filter is applied by checking the left side of the status bar. If a filter is applied, it will say "Filter Applied" there. Then please run Office Diagnostics (Start, All Programs, Microsoft Office, Microsoft Office Tools). That should fix any errors you might have with your Outlook 2007 install. If you still observe the issue after you did all of that, take a screenshot of it and email it to me (find my email address on my website). Please make sure that the screenshot shows that the messages are not visible in the folder, but are shown in the unread count. It should also show the full status bar, so that it is obvious that no filters are applied. If you'd like to hide any content, use a black paintbrush and paint over email addresses, content, etc, but please ensure that one can still see that no messages are unread in the inbox while the unread count is showing some. I will submit the screenshot and any other information to MS as a bug so that they can get rid of the last bits of this problem. Thank you, Patrick Schmid -------------- http://pschmid.net " wrote in message : On Tue, 6 Jun 2006 22:27:17 +0000, "Patrick Schmid" wrote: What kind of email account? pop3 Do you have any anti-virus Outlook plugin disabled, especially AVG's? I have Norton Anti Virus but it's not a plugin. Patrick Schmid -------------- http://pschmid.net " wrote in message : When I am looking in the Inbox and new emails arrive they don't appear although the number of unread emails in the Inbox increases. I have to select another folder and then return to the Inbox to see the new emails. -- Peter Saxton from London -- Peter Saxton from London |
#5
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Inbox doesn't show new emails in Outlook 2007
I am facing similar problem. New mails are getting downloaed and teh
unread mail count increases. However, no new mails are visible. I use my notebook in office and am connected to an exchange server. What I noticed was that after i disconnected from exchange server, the new mails are not visible anymore. Outlook is showing the status as "offline" in the task bar. The last visible mail is what I downloaded in the office. Also, when i tried going into Rules and Alerts, I get an error saying that I am offline and cant use it and that to use it I must go online and connect to exchange server. All the rules that I have are created in the outlook client and are not server based. Please help in resolving this. Regards ps. I do not have any anti-virus or filters on this....nothing that may be causing a conflict. Patrick Schmid wrote: You didn't have a previous beta version of 2007 on your computer? There was a display bug similar to what you are seeing in B1TR (new messages would only appear in the unread count, but not appear in the folder unless you switched out and back in). MS thinks this was fixed in B2. Let's start by making sure that Norton AntiVirus's Email plugin is disabled. When you open Norton AntiVirus, you should be able to find something called Exchange or Outlook Email in the configuration options of the program. If you can find it, make sure it is deactivated (I don't know if Norton AntiVirus has such a plugin. I am running the corporate version of it and that one does). Then disable all filters you might have set for your inbox (View, Current View, Customize Current View, Filter. Remove anything that is there). You should always be able to verify that no filter is applied by checking the left side of the status bar. If a filter is applied, it will say "Filter Applied" there. Then please run Office Diagnostics (Start, All Programs, Microsoft Office, Microsoft Office Tools). That should fix any errors you might have with your Outlook 2007 install. If you still observe the issue after you did all of that, take a screenshot of it and email it to me (find my email address on my website). Please make sure that the screenshot shows that the messages are not visible in the folder, but are shown in the unread count. It should also show the full status bar, so that it is obvious that no filters are applied. If you'd like to hide any content, use a black paintbrush and paint over email addresses, content, etc, but please ensure that one can still see that no messages are unread in the inbox while the unread count is showing some. I will submit the screenshot and any other information to MS as a bug so that they can get rid of the last bits of this problem. Thank you, Patrick Schmid -------------- http://pschmid.net " wrote in message : On Tue, 6 Jun 2006 22:27:17 +0000, "Patrick Schmid" wrote: What kind of email account? pop3 Do you have any anti-virus Outlook plugin disabled, especially AVG's? I have Norton Anti Virus but it's not a plugin. Patrick Schmid -------------- http://pschmid.net " wrote in message : When I am looking in the Inbox and new emails arrive they don't appear although the number of unread emails in the Inbox increases. I have to select another folder and then return to the Inbox to see the new emails. -- Peter Saxton from London -- Peter Saxton from London |
#6
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Inbox doesn't show new emails in Outlook 2007
What is interesting is that if any mail gets routed to the junk folder,
then it is visible there. It sees like only new mails that are coming into Inbox are not visible. Sumit wrote: I am facing similar problem. New mails are getting downloaed and teh unread mail count increases. However, no new mails are visible. I use my notebook in office and am connected to an exchange server. What I noticed was that after i disconnected from exchange server, the new mails are not visible anymore. Outlook is showing the status as "offline" in the task bar. The last visible mail is what I downloaded in the office. Also, when i tried going into Rules and Alerts, I get an error saying that I am offline and cant use it and that to use it I must go online and connect to exchange server. All the rules that I have are created in the outlook client and are not server based. Please help in resolving this. Regards ps. I do not have any anti-virus or filters on this....nothing that may be causing a conflict. Patrick Schmid wrote: You didn't have a previous beta version of 2007 on your computer? There was a display bug similar to what you are seeing in B1TR (new messages would only appear in the unread count, but not appear in the folder unless you switched out and back in). MS thinks this was fixed in B2. Let's start by making sure that Norton AntiVirus's Email plugin is disabled. When you open Norton AntiVirus, you should be able to find something called Exchange or Outlook Email in the configuration options of the program. If you can find it, make sure it is deactivated (I don't know if Norton AntiVirus has such a plugin. I am running the corporate version of it and that one does). Then disable all filters you might have set for your inbox (View, Current View, Customize Current View, Filter. Remove anything that is there). You should always be able to verify that no filter is applied by checking the left side of the status bar. If a filter is applied, it will say "Filter Applied" there. Then please run Office Diagnostics (Start, All Programs, Microsoft Office, Microsoft Office Tools). That should fix any errors you might have with your Outlook 2007 install. If you still observe the issue after you did all of that, take a screenshot of it and email it to me (find my email address on my website). Please make sure that the screenshot shows that the messages are not visible in the folder, but are shown in the unread count. It should also show the full status bar, so that it is obvious that no filters are applied. If you'd like to hide any content, use a black paintbrush and paint over email addresses, content, etc, but please ensure that one can still see that no messages are unread in the inbox while the unread count is showing some. I will submit the screenshot and any other information to MS as a bug so that they can get rid of the last bits of this problem. Thank you, Patrick Schmid -------------- http://pschmid.net " wrote in message : On Tue, 6 Jun 2006 22:27:17 +0000, "Patrick Schmid" wrote: What kind of email account? pop3 Do you have any anti-virus Outlook plugin disabled, especially AVG's? I have Norton Anti Virus but it's not a plugin. Patrick Schmid -------------- http://pschmid.net " wrote in message : When I am looking in the Inbox and new emails arrive they don't appear although the number of unread emails in the Inbox increases. I have to select another folder and then return to the Inbox to see the new emails. -- Peter Saxton from London -- Peter Saxton from London |
#8
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Inbox doesn't show new emails in Outlook 2007
Hi Diane Yes, did re-set the view and no filters are running. Still, can download messages and count increases, but not visible. Am really stumped. Diane Poremsky [MVP] wrote: did you reset the view? -- Diane Poremsky [MVP - Outlook] Author, Teach Yourself Outlook 2003 in 24 Hours Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide) Need Help with Common Tasks? http://www.outlook-tips.net/beginner/ Outlook 2007: http://www.slipstick.com/outlook/ol2007/ Outlook Tips: http://www.outlook-tips.net/ Outlook & Exchange Solutions Center: http://www.slipstick.com Subscribe to Exchange Messaging Outlook newsletter: "Sumit" wrote in message ups.com... What is interesting is that if any mail gets routed to the junk folder, then it is visible there. It sees like only new mails that are coming into Inbox are not visible. Sumit wrote: I am facing similar problem. New mails are getting downloaed and teh unread mail count increases. However, no new mails are visible. I use my notebook in office and am connected to an exchange server. What I noticed was that after i disconnected from exchange server, the new mails are not visible anymore. Outlook is showing the status as "offline" in the task bar. The last visible mail is what I downloaded in the office. Also, when i tried going into Rules and Alerts, I get an error saying that I am offline and cant use it and that to use it I must go online and connect to exchange server. All the rules that I have are created in the outlook client and are not server based. Please help in resolving this. Regards ps. I do not have any anti-virus or filters on this....nothing that may be causing a conflict. Patrick Schmid wrote: You didn't have a previous beta version of 2007 on your computer? There was a display bug similar to what you are seeing in B1TR (new messages would only appear in the unread count, but not appear in the folder unless you switched out and back in). MS thinks this was fixed in B2. Let's start by making sure that Norton AntiVirus's Email plugin is disabled. When you open Norton AntiVirus, you should be able to find something called Exchange or Outlook Email in the configuration options of the program. If you can find it, make sure it is deactivated (I don't know if Norton AntiVirus has such a plugin. I am running the corporate version of it and that one does). Then disable all filters you might have set for your inbox (View, Current View, Customize Current View, Filter. Remove anything that is there). You should always be able to verify that no filter is applied by checking the left side of the status bar. If a filter is applied, it will say "Filter Applied" there. Then please run Office Diagnostics (Start, All Programs, Microsoft Office, Microsoft Office Tools). That should fix any errors you might have with your Outlook 2007 install. If you still observe the issue after you did all of that, take a screenshot of it and email it to me (find my email address on my website). Please make sure that the screenshot shows that the messages are not visible in the folder, but are shown in the unread count. It should also show the full status bar, so that it is obvious that no filters are applied. If you'd like to hide any content, use a black paintbrush and paint over email addresses, content, etc, but please ensure that one can still see that no messages are unread in the inbox while the unread count is showing some. I will submit the screenshot and any other information to MS as a bug so that they can get rid of the last bits of this problem. Thank you, Patrick Schmid -------------- http://pschmid.net " wrote in message : On Tue, 6 Jun 2006 22:27:17 +0000, "Patrick Schmid" wrote: What kind of email account? pop3 Do you have any anti-virus Outlook plugin disabled, especially AVG's? I have Norton Anti Virus but it's not a plugin. Patrick Schmid -------------- http://pschmid.net " wrote in message : When I am looking in the Inbox and new emails arrive they don't appear although the number of unread emails in the Inbox increases. I have to select another folder and then return to the Inbox to see the new emails. -- Peter Saxton from London -- Peter Saxton from London |
#9
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Inbox doesn't show new emails in Outlook 2007
Weird stuff.....
I came to office and connected to my exchange server....and voila...all the messages that were downloaded last night are back in my inbox (as of last night ...it was showing the messages as unread in the inbox but was not displaying those new messages). So...it seems there is an issue with something that I can see the mails only when I am connected to exchange....the funny part is that the mails are in my local pst. I am traveling tomorrow and will not have access to my exchange server for 10 days. This is really scary that I may not be able to view my new mails when not connected to exchange. Someone....pls pls pls help. Sumit wrote: Hi Diane Yes, did re-set the view and no filters are running. Still, can download messages and count increases, but not visible. Am really stumped. Diane Poremsky [MVP] wrote: did you reset the view? -- Diane Poremsky [MVP - Outlook] Author, Teach Yourself Outlook 2003 in 24 Hours Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide) Need Help with Common Tasks? http://www.outlook-tips.net/beginner/ Outlook 2007: http://www.slipstick.com/outlook/ol2007/ Outlook Tips: http://www.outlook-tips.net/ Outlook & Exchange Solutions Center: http://www.slipstick.com Subscribe to Exchange Messaging Outlook newsletter: "Sumit" wrote in message ups.com... What is interesting is that if any mail gets routed to the junk folder, then it is visible there. It sees like only new mails that are coming into Inbox are not visible. Sumit wrote: I am facing similar problem. New mails are getting downloaed and teh unread mail count increases. However, no new mails are visible. I use my notebook in office and am connected to an exchange server. What I noticed was that after i disconnected from exchange server, the new mails are not visible anymore. Outlook is showing the status as "offline" in the task bar. The last visible mail is what I downloaded in the office. Also, when i tried going into Rules and Alerts, I get an error saying that I am offline and cant use it and that to use it I must go online and connect to exchange server. All the rules that I have are created in the outlook client and are not server based. Please help in resolving this. Regards ps. I do not have any anti-virus or filters on this....nothing that may be causing a conflict. Patrick Schmid wrote: You didn't have a previous beta version of 2007 on your computer? There was a display bug similar to what you are seeing in B1TR (new messages would only appear in the unread count, but not appear in the folder unless you switched out and back in). MS thinks this was fixed in B2. Let's start by making sure that Norton AntiVirus's Email plugin is disabled. When you open Norton AntiVirus, you should be able to find something called Exchange or Outlook Email in the configuration options of the program. If you can find it, make sure it is deactivated (I don't know if Norton AntiVirus has such a plugin. I am running the corporate version of it and that one does). Then disable all filters you might have set for your inbox (View, Current View, Customize Current View, Filter. Remove anything that is there). You should always be able to verify that no filter is applied by checking the left side of the status bar. If a filter is applied, it will say "Filter Applied" there. Then please run Office Diagnostics (Start, All Programs, Microsoft Office, Microsoft Office Tools). That should fix any errors you might have with your Outlook 2007 install. If you still observe the issue after you did all of that, take a screenshot of it and email it to me (find my email address on my website). Please make sure that the screenshot shows that the messages are not visible in the folder, but are shown in the unread count. It should also show the full status bar, so that it is obvious that no filters are applied. If you'd like to hide any content, use a black paintbrush and paint over email addresses, content, etc, but please ensure that one can still see that no messages are unread in the inbox while the unread count is showing some. I will submit the screenshot and any other information to MS as a bug so that they can get rid of the last bits of this problem. Thank you, Patrick Schmid -------------- http://pschmid.net " wrote in message : On Tue, 6 Jun 2006 22:27:17 +0000, "Patrick Schmid" wrote: What kind of email account? pop3 Do you have any anti-virus Outlook plugin disabled, especially AVG's? I have Norton Anti Virus but it's not a plugin. Patrick Schmid -------------- http://pschmid.net " wrote in message : When I am looking in the Inbox and new emails arrive they don't appear although the number of unread emails in the Inbox increases. I have to select another folder and then return to the Inbox to see the new emails. -- Peter Saxton from London -- Peter Saxton from London |
#10
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Inbox doesn't show new emails in Outlook 2007
pst are not supported with Exchange at this point in the beta due to the
potential for data lose. See the known issues page for more information - there is a link to it at http://www.slipstick.com/outlook/ol2007/index.htm. -- Diane Poremsky [MVP - Outlook] Author, Teach Yourself Outlook 2003 in 24 Hours Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide) Need Help with Common Tasks? http://www.outlook-tips.net/beginner/ Outlook 2007: http://www.slipstick.com/outlook/ol2007/ Outlook Tips: http://www.outlook-tips.net/ Outlook & Exchange Solutions Center: http://www.slipstick.com Subscribe to Exchange Messaging Outlook newsletter: "Sumit" wrote in message ups.com... Weird stuff..... I came to office and connected to my exchange server....and voila...all the messages that were downloaded last night are back in my inbox (as of last night ...it was showing the messages as unread in the inbox but was not displaying those new messages). So...it seems there is an issue with something that I can see the mails only when I am connected to exchange....the funny part is that the mails are in my local pst. I am traveling tomorrow and will not have access to my exchange server for 10 days. This is really scary that I may not be able to view my new mails when not connected to exchange. Someone....pls pls pls help. Sumit wrote: Hi Diane Yes, did re-set the view and no filters are running. Still, can download messages and count increases, but not visible. Am really stumped. Diane Poremsky [MVP] wrote: did you reset the view? -- Diane Poremsky [MVP - Outlook] Author, Teach Yourself Outlook 2003 in 24 Hours Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide) Need Help with Common Tasks? http://www.outlook-tips.net/beginner/ Outlook 2007: http://www.slipstick.com/outlook/ol2007/ Outlook Tips: http://www.outlook-tips.net/ Outlook & Exchange Solutions Center: http://www.slipstick.com Subscribe to Exchange Messaging Outlook newsletter: "Sumit" wrote in message ups.com... What is interesting is that if any mail gets routed to the junk folder, then it is visible there. It sees like only new mails that are coming into Inbox are not visible. Sumit wrote: I am facing similar problem. New mails are getting downloaed and teh unread mail count increases. However, no new mails are visible. I use my notebook in office and am connected to an exchange server. What I noticed was that after i disconnected from exchange server, the new mails are not visible anymore. Outlook is showing the status as "offline" in the task bar. The last visible mail is what I downloaded in the office. Also, when i tried going into Rules and Alerts, I get an error saying that I am offline and cant use it and that to use it I must go online and connect to exchange server. All the rules that I have are created in the outlook client and are not server based. Please help in resolving this. Regards ps. I do not have any anti-virus or filters on this....nothing that may be causing a conflict. Patrick Schmid wrote: You didn't have a previous beta version of 2007 on your computer? There was a display bug similar to what you are seeing in B1TR (new messages would only appear in the unread count, but not appear in the folder unless you switched out and back in). MS thinks this was fixed in B2. Let's start by making sure that Norton AntiVirus's Email plugin is disabled. When you open Norton AntiVirus, you should be able to find something called Exchange or Outlook Email in the configuration options of the program. If you can find it, make sure it is deactivated (I don't know if Norton AntiVirus has such a plugin. I am running the corporate version of it and that one does). Then disable all filters you might have set for your inbox (View, Current View, Customize Current View, Filter. Remove anything that is there). You should always be able to verify that no filter is applied by checking the left side of the status bar. If a filter is applied, it will say "Filter Applied" there. Then please run Office Diagnostics (Start, All Programs, Microsoft Office, Microsoft Office Tools). That should fix any errors you might have with your Outlook 2007 install. If you still observe the issue after you did all of that, take a screenshot of it and email it to me (find my email address on my website). Please make sure that the screenshot shows that the messages are not visible in the folder, but are shown in the unread count. It should also show the full status bar, so that it is obvious that no filters are applied. If you'd like to hide any content, use a black paintbrush and paint over email addresses, content, etc, but please ensure that one can still see that no messages are unread in the inbox while the unread count is showing some. I will submit the screenshot and any other information to MS as a bug so that they can get rid of the last bits of this problem. Thank you, Patrick Schmid -------------- http://pschmid.net " wrote in message : On Tue, 6 Jun 2006 22:27:17 +0000, "Patrick Schmid" wrote: What kind of email account? pop3 Do you have any anti-virus Outlook plugin disabled, especially AVG's? I have Norton Anti Virus but it's not a plugin. Patrick Schmid -------------- http://pschmid.net " wrote in message : When I am looking in the Inbox and new emails arrive they don't appear although the number of unread emails in the Inbox increases. I have to select another folder and then return to the Inbox to see the new emails. -- Peter Saxton from London -- Peter Saxton from London |
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