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#1
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Outlook Error
I am getting an error from Outlook 2003. It seems to happen at random times
but always seem to be during attempts to send/receive email. The error does not happen every time. The error seems to occur every hour or 2, even though I do a send/receive every 5 minutes. I tried doing a repair and it did not help. I then did an uninstall and a new install and that did not help. I then created a new profile and that did not help. The error does not always occur on the same email account (I have 10 accounts, but have experimented with less accounts). When the windows error message pops up and I view the error message it shows: Error signature AppName: outlook.exe AppVer:11.0.8010.0 AppStamp:43d16d53 ModName: ntdll.dll ModVer: 5.1.2600.2180 ModStamp:411096b4 fdebug: 0 Offset: 00064ed1 Does anyone have any ideas on fixing the problem? Thanks, Neil |
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#3
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Outlook Error
how many accounts are you checking? try raising the check time to 8 -10 min
and see if it helps. -- Diane Poremsky [MVP - Outlook] Author, Teach Yourself Outlook 2003 in 24 Hours Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide) Need Help with Common Tasks? http://www.outlook-tips.net/beginner/ Outlook 2007: http://www.slipstick.com/outlook/ol2007/ Outlook Tips: http://www.outlook-tips.net/ Outlook & Exchange Solutions Center: http://www.slipstick.com Subscribe to Exchange Messaging Outlook newsletter: wrote in message . net... I am getting an error from Outlook 2003. It seems to happen at random times but always seem to be during attempts to send/receive email. The error does not happen every time. The error seems to occur every hour or 2, even though I do a send/receive every 5 minutes. I tried doing a repair and it did not help. I then did an uninstall and a new install and that did not help. I then created a new profile and that did not help. The error does not always occur on the same email account (I have 10 accounts, but have experimented with less accounts). When the windows error message pops up and I view the error message it shows: Error signature AppName: outlook.exe AppVer:11.0.8010.0 AppStamp:43d16d53 ModName: ntdll.dll ModVer: 5.1.2600.2180 ModStamp:411096b4 fdebug: 0 Offset: 00064ed1 Does anyone have any ideas on fixing the problem? Thanks, Neil |
#4
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Outlook Error
Diane,
While I am checking 10 accounts, I do not have that much mail and it probably takes less than a minute to get thru all accounts. I guess I will raise it but I don't believe that is the problem. Neil "Diane Poremsky [MVP]" wrote in message ... how many accounts are you checking? try raising the check time to 8 -10 min and see if it helps. -- Diane Poremsky [MVP - Outlook] Author, Teach Yourself Outlook 2003 in 24 Hours Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide) Need Help with Common Tasks? http://www.outlook-tips.net/beginner/ Outlook 2007: http://www.slipstick.com/outlook/ol2007/ Outlook Tips: http://www.outlook-tips.net/ Outlook & Exchange Solutions Center: http://www.slipstick.com Subscribe to Exchange Messaging Outlook newsletter: wrote in message . net... I am getting an error from Outlook 2003. It seems to happen at random times but always seem to be during attempts to send/receive email. The error does not happen every time. The error seems to occur every hour or 2, even though I do a send/receive every 5 minutes. I tried doing a repair and it did not help. I then did an uninstall and a new install and that did not help. I then created a new profile and that did not help. The error does not always occur on the same email account (I have 10 accounts, but have experimented with less accounts). When the windows error message pops up and I view the error message it shows: Error signature AppName: outlook.exe AppVer:11.0.8010.0 AppStamp:43d16d53 ModName: ntdll.dll ModVer: 5.1.2600.2180 ModStamp:411096b4 fdebug: 0 Offset: 00064ed1 Does anyone have any ideas on fixing the problem? Thanks, Neil |
#5
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Outlook Error
if it happens most often during send and receives, it's either the frequency
or a bad S/R group - you can try deleting the *.srs file and see if that helps but I do know that frequent checks, especially if you have a lot of accounts and more than 4 on the same server will cause problems and crash mapi. -- Diane Poremsky [MVP - Outlook] Author, Teach Yourself Outlook 2003 in 24 Hours Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide) Need Help with Common Tasks? http://www.outlook-tips.net/beginner/ Outlook 2007: http://www.slipstick.com/outlook/ol2007/ Outlook Tips: http://www.outlook-tips.net/ Outlook & Exchange Solutions Center: http://www.slipstick.com Subscribe to Exchange Messaging Outlook newsletter: wrote in message k.net... Diane, While I am checking 10 accounts, I do not have that much mail and it probably takes less than a minute to get thru all accounts. I guess I will raise it but I don't believe that is the problem. Neil "Diane Poremsky [MVP]" wrote in message ... how many accounts are you checking? try raising the check time to 8 -10 min and see if it helps. -- Diane Poremsky [MVP - Outlook] Author, Teach Yourself Outlook 2003 in 24 Hours Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide) Need Help with Common Tasks? http://www.outlook-tips.net/beginner/ Outlook 2007: http://www.slipstick.com/outlook/ol2007/ Outlook Tips: http://www.outlook-tips.net/ Outlook & Exchange Solutions Center: http://www.slipstick.com Subscribe to Exchange Messaging Outlook newsletter: wrote in message . net... I am getting an error from Outlook 2003. It seems to happen at random times but always seem to be during attempts to send/receive email. The error does not happen every time. The error seems to occur every hour or 2, even though I do a send/receive every 5 minutes. I tried doing a repair and it did not help. I then did an uninstall and a new install and that did not help. I then created a new profile and that did not help. The error does not always occur on the same email account (I have 10 accounts, but have experimented with less accounts). When the windows error message pops up and I view the error message it shows: Error signature AppName: outlook.exe AppVer:11.0.8010.0 AppStamp:43d16d53 ModName: ntdll.dll ModVer: 5.1.2600.2180 ModStamp:411096b4 fdebug: 0 Offset: 00064ed1 Does anyone have any ideas on fixing the problem? Thanks, Neil |
#6
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Outlook Error
Diane,
Thank you for the suggestions. I have changed the automatic send/receive to every 10 minutes and also deleted the .srs file. Unfortunately, I do not believe that this SRS change will be helpful since I previously created a new profile (which in turn created a new srs file) and that did not help. Also, the error occurs ONLY during a send/receive and I believe it is always on the receive portion when I get the message. If you have any other suggestions I would appreciate them. Neil "Diane Poremsky [MVP]" wrote in message ... if it happens most often during send and receives, it's either the frequency or a bad S/R group - you can try deleting the *.srs file and see if that helps but I do know that frequent checks, especially if you have a lot of accounts and more than 4 on the same server will cause problems and crash mapi. -- Diane Poremsky [MVP - Outlook] Author, Teach Yourself Outlook 2003 in 24 Hours Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide) Need Help with Common Tasks? http://www.outlook-tips.net/beginner/ Outlook 2007: http://www.slipstick.com/outlook/ol2007/ Outlook Tips: http://www.outlook-tips.net/ Outlook & Exchange Solutions Center: http://www.slipstick.com Subscribe to Exchange Messaging Outlook newsletter: wrote in message k.net... Diane, While I am checking 10 accounts, I do not have that much mail and it probably takes less than a minute to get thru all accounts. I guess I will raise it but I don't believe that is the problem. Neil "Diane Poremsky [MVP]" wrote in message ... how many accounts are you checking? try raising the check time to 8 -10 min and see if it helps. -- Diane Poremsky [MVP - Outlook] Author, Teach Yourself Outlook 2003 in 24 Hours Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide) Need Help with Common Tasks? http://www.outlook-tips.net/beginner/ Outlook 2007: http://www.slipstick.com/outlook/ol2007/ Outlook Tips: http://www.outlook-tips.net/ Outlook & Exchange Solutions Center: http://www.slipstick.com Subscribe to Exchange Messaging Outlook newsletter: wrote in message . net... I am getting an error from Outlook 2003. It seems to happen at random times but always seem to be during attempts to send/receive email. The error does not happen every time. The error seems to occur every hour or 2, even though I do a send/receive every 5 minutes. I tried doing a repair and it did not help. I then did an uninstall and a new install and that did not help. I then created a new profile and that did not help. The error does not always occur on the same email account (I have 10 accounts, but have experimented with less accounts). When the windows error message pops up and I view the error message it shows: Error signature AppName: outlook.exe AppVer:11.0.8010.0 AppStamp:43d16d53 ModName: ntdll.dll ModVer: 5.1.2600.2180 ModStamp:411096b4 fdebug: 0 Offset: 00064ed1 Does anyone have any ideas on fixing the problem? Thanks, Neil |
#7
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Outlook Error
I don't know if it is related or a separate problem, but I have a PocketPC
which I sync with Outlook using ActiveSync. It usually works fine but sometimes when I connect up, it logs me on as a guest and not as a partnership. If I disconnect and then reconnect, it may log me on as a guest again or as a partnership. Neil wrote in message k.net... Diane, Thank you for the suggestions. I have changed the automatic send/receive to every 10 minutes and also deleted the .srs file. Unfortunately, I do not believe that this SRS change will be helpful since I previously created a new profile (which in turn created a new srs file) and that did not help. Also, the error occurs ONLY during a send/receive and I believe it is always on the receive portion when I get the message. If you have any other suggestions I would appreciate them. Neil "Diane Poremsky [MVP]" wrote in message ... if it happens most often during send and receives, it's either the frequency or a bad S/R group - you can try deleting the *.srs file and see if that helps but I do know that frequent checks, especially if you have a lot of accounts and more than 4 on the same server will cause problems and crash mapi. -- Diane Poremsky [MVP - Outlook] Author, Teach Yourself Outlook 2003 in 24 Hours Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide) Need Help with Common Tasks? http://www.outlook-tips.net/beginner/ Outlook 2007: http://www.slipstick.com/outlook/ol2007/ Outlook Tips: http://www.outlook-tips.net/ Outlook & Exchange Solutions Center: http://www.slipstick.com Subscribe to Exchange Messaging Outlook newsletter: wrote in message k.net... Diane, While I am checking 10 accounts, I do not have that much mail and it probably takes less than a minute to get thru all accounts. I guess I will raise it but I don't believe that is the problem. Neil "Diane Poremsky [MVP]" wrote in message ... how many accounts are you checking? try raising the check time to 8 -10 min and see if it helps. -- Diane Poremsky [MVP - Outlook] Author, Teach Yourself Outlook 2003 in 24 Hours Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide) Need Help with Common Tasks? http://www.outlook-tips.net/beginner/ Outlook 2007: http://www.slipstick.com/outlook/ol2007/ Outlook Tips: http://www.outlook-tips.net/ Outlook & Exchange Solutions Center: http://www.slipstick.com Subscribe to Exchange Messaging Outlook newsletter: wrote in message . net... I am getting an error from Outlook 2003. It seems to happen at random times but always seem to be during attempts to send/receive email. The error does not happen every time. The error seems to occur every hour or 2, even though I do a send/receive every 5 minutes. I tried doing a repair and it did not help. I then did an uninstall and a new install and that did not help. I then created a new profile and that did not help. The error does not always occur on the same email account (I have 10 accounts, but have experimented with less accounts). When the windows error message pops up and I view the error message it shows: Error signature AppName: outlook.exe AppVer:11.0.8010.0 AppStamp:43d16d53 ModName: ntdll.dll ModVer: 5.1.2600.2180 ModStamp:411096b4 fdebug: 0 Offset: 00064ed1 Does anyone have any ideas on fixing the problem? Thanks, Neil |
#8
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Outlook Error
I changed my account setup to only send/receive on 5 email accounts and
changed the automatically setting to 15 minutes. I am still getting the same error message. I would appreciate any advise on fixing. Neil wrote in message k.net... I don't know if it is related or a separate problem, but I have a PocketPC which I sync with Outlook using ActiveSync. It usually works fine but sometimes when I connect up, it logs me on as a guest and not as a partnership. If I disconnect and then reconnect, it may log me on as a guest again or as a partnership. Neil wrote in message k.net... Diane, Thank you for the suggestions. I have changed the automatic send/receive to every 10 minutes and also deleted the .srs file. Unfortunately, I do not believe that this SRS change will be helpful since I previously created a new profile (which in turn created a new srs file) and that did not help. Also, the error occurs ONLY during a send/receive and I believe it is always on the receive portion when I get the message. If you have any other suggestions I would appreciate them. Neil "Diane Poremsky [MVP]" wrote in message ... if it happens most often during send and receives, it's either the frequency or a bad S/R group - you can try deleting the *.srs file and see if that helps but I do know that frequent checks, especially if you have a lot of accounts and more than 4 on the same server will cause problems and crash mapi. -- Diane Poremsky [MVP - Outlook] Author, Teach Yourself Outlook 2003 in 24 Hours Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide) Need Help with Common Tasks? http://www.outlook-tips.net/beginner/ Outlook 2007: http://www.slipstick.com/outlook/ol2007/ Outlook Tips: http://www.outlook-tips.net/ Outlook & Exchange Solutions Center: http://www.slipstick.com Subscribe to Exchange Messaging Outlook newsletter: wrote in message k.net... Diane, While I am checking 10 accounts, I do not have that much mail and it probably takes less than a minute to get thru all accounts. I guess I will raise it but I don't believe that is the problem. Neil "Diane Poremsky [MVP]" wrote in message ... how many accounts are you checking? try raising the check time to 8 -10 min and see if it helps. -- Diane Poremsky [MVP - Outlook] Author, Teach Yourself Outlook 2003 in 24 Hours Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide) Need Help with Common Tasks? http://www.outlook-tips.net/beginner/ Outlook 2007: http://www.slipstick.com/outlook/ol2007/ Outlook Tips: http://www.outlook-tips.net/ Outlook & Exchange Solutions Center: http://www.slipstick.com Subscribe to Exchange Messaging Outlook newsletter: wrote in message . net... I am getting an error from Outlook 2003. It seems to happen at random times but always seem to be during attempts to send/receive email. The error does not happen every time. The error seems to occur every hour or 2, even though I do a send/receive every 5 minutes. I tried doing a repair and it did not help. I then did an uninstall and a new install and that did not help. I then created a new profile and that did not help. The error does not always occur on the same email account (I have 10 accounts, but have experimented with less accounts). When the windows error message pops up and I view the error message it shows: Error signature AppName: outlook.exe AppVer:11.0.8010.0 AppStamp:43d16d53 ModName: ntdll.dll ModVer: 5.1.2600.2180 ModStamp:411096b4 fdebug: 0 Offset: 00064ed1 Does anyone have any ideas on fixing the problem? Thanks, Neil |
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