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Email attachments are missing



 
 
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  #1  
Old March 2nd 06, 03:49 PM posted to microsoft.public.windows.inetexplorer.ie6_outlookexpress
chelley55
external usenet poster
 
Posts: 2
Default Email attachments are missing

After working fine for two years, I suddenly have a problem receiving
attachments from one particular sender. He sends the email with an
attachment but it shows up on my computer with no attachment. If he also
sends it to my co-workers, the attachment is there. But when it comes to me
- no attachment shows up. When his coworker sends the exact same email with
attachment to me, the attachment is there and I can open it without problems.
What's going on? Are his attachments being blocked? If that's the case, how
do I change it and why did it happen? Any help please will be appreciated!
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  #2  
Old March 2nd 06, 07:04 PM posted to microsoft.public.windows.inetexplorer.ie6_outlookexpress
Jim Pickering
external usenet poster
 
Posts: 230
Default Email attachments are missing

Look at your options under Outlook Express menu, Tools/Options/Security -
are you blocking attachments? What is the file extension of the problem
attachments? What version of Outlook Express (as shown in the Help/About
screen for OE) are you running and what operating system are you using? Is
your ISP, tdstelcom, filtering your mail?
--
Jim Pickering, MVP, Outlook Express
https://mvp.support.microsoft.com/pr...8-1171988A62D6
Please deliver feedback to the newsgroup, so that others can be helped.
Thanks.


"chelley55" wrote in message
...
After working fine for two years, I suddenly have a problem receiving
attachments from one particular sender. He sends the email with an
attachment but it shows up on my computer with no attachment. If he also
sends it to my co-workers, the attachment is there. But when it comes to
me
- no attachment shows up. When his coworker sends the exact same email
with
attachment to me, the attachment is there and I can open it without
problems.
What's going on? Are his attachments being blocked? If that's the case,
how
do I change it and why did it happen? Any help please will be
appreciated!


  #3  
Old March 2nd 06, 08:19 PM posted to microsoft.public.windows.inetexplorer.ie6_outlookexpress
chelley55
external usenet poster
 
Posts: 2
Default Email attachments are missing

Hi,
No, attachments are not being blocked. I will check the file extension and
get back to you. The thing is, if the email and attachment is sent to both
my coworker and I, and I don't get the attachment, my coworker can forward
the email she received and then I DO get the attachment. I also can receive
the attachment if sent from my friend's coworker's computer. Just not from
his computer. The problems just seems to be between his computer and my
computer.
I am using Outlook Express 6.0, Windows XP. Thanks for trying to help

"Jim Pickering" wrote:

Look at your options under Outlook Express menu, Tools/Options/Security -
are you blocking attachments? What is the file extension of the problem
attachments? What version of Outlook Express (as shown in the Help/About
screen for OE) are you running and what operating system are you using? Is
your ISP, tdstelcom, filtering your mail?
--
Jim Pickering, MVP, Outlook Express
https://mvp.support.microsoft.com/pr...8-1171988A62D6
Please deliver feedback to the newsgroup, so that others can be helped.
Thanks.


"chelley55" wrote in message
...
After working fine for two years, I suddenly have a problem receiving
attachments from one particular sender. He sends the email with an
attachment but it shows up on my computer with no attachment. If he also
sends it to my co-workers, the attachment is there. But when it comes to
me
- no attachment shows up. When his coworker sends the exact same email
with
attachment to me, the attachment is there and I can open it without
problems.
What's going on? Are his attachments being blocked? If that's the case,
how
do I change it and why did it happen? Any help please will be
appreciated!



  #4  
Old March 2nd 06, 10:04 PM posted to microsoft.public.windows.inetexplorer.ie6_outlookexpress
Frank Saunders, MSMVP-OE
external usenet poster
 
Posts: 13
Default Email attachments are missing

"chelley55" wrote in message
...
After working fine for two years, I suddenly have a problem receiving
attachments from one particular sender. He sends the email with an
attachment but it shows up on my computer with no attachment. If he also
sends it to my co-workers, the attachment is there. But when it comes to
me
- no attachment shows up. When his coworker sends the exact same email
with
attachment to me, the attachment is there and I can open it without
problems.
What's going on? Are his attachments being blocked? If that's the case,
how
do I change it and why did it happen? Any help please will be
appreciated!



What email program is he using?

What Outlook Express version are you using? (The complete version number
from Help | About)

--
Frank Saunders, MS MVP, OE,WM
Please reply in newsgroup. Do not send email!

  #5  
Old March 3rd 06, 01:09 AM posted to microsoft.public.windows.inetexplorer.ie6_outlookexpress
Michael Santovec
external usenet poster
 
Posts: 2,875
Default Email attachments are missing

If messages are sent using the Exchange family of mail programs
(includes Windows Messaging or Outlook97/98/2000+) and the option to use
Rich Text Format is selected, it puts the RTF message (and any attached
files) in an attachment called WINMAIL.DAT (application/ms-tnef). But
this attachment is useless to most other mail programs. In some mail
programs (e.g. Outlook Express), the attachment won't even be visible.

The Exchange user can turn off the RTF option for messages to selected
recipients. Note that if sending via an Exchange server, the Exchange
server administrator may be overriding the mail client settings. In
this case, the administrator will need to make changes on the server.
In some cases, the Exchange server actually removes the attachments to
some recipients.

For additional information, see the MS-TNEF WINMAIL.DAT Attachments
section of
Decoding Internet Attachments - A Tutorial
http://pages.prodigy.net/michael_san...de.htm#ms-tnef

--

Mike - http://pages.prodigy.net/michael_santovec/techhelp.htm


"chelley55" wrote in message
...
After working fine for two years, I suddenly have a problem receiving
attachments from one particular sender. He sends the email with an
attachment but it shows up on my computer with no attachment. If he
also
sends it to my co-workers, the attachment is there. But when it comes
to me
- no attachment shows up. When his coworker sends the exact same
email with
attachment to me, the attachment is there and I can open it without
problems.
What's going on? Are his attachments being blocked? If that's the
case, how
do I change it and why did it happen? Any help please will be
appreciated!



 




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