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Outlook - Faxing of Attachments & Email



 
 
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  #1  
Old February 22nd 06, 11:18 PM posted to microsoft.public.outlook.fax
[email protected]
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Posts: 1
Default Outlook - Faxing of Attachments & Email

G'Day!

I've got a Genifax Server configured to work in hand with a few
clients, who can send outbound faxes via Outlook 2k or 2k3. They can
attach a document or file in the email, and the server will scan and
deliver it to the target fax machine, specified in the email.

Unfortunately, if they type anything in the email besides just an
attachment.. the following happens:

The first page is delivered, with a header added by our fax server:
[Date] [Time] [Company Name]
[Page 1]

An additional line is added, (presumably by Microsoft Outlook or
Windows):

[Page 1 of 1]

Then the next page (attachment page 1) has our fax server header, with:
[Date] [Time] [Company Name]
[Page 2]

Question is this - how can I eliminate the line added that says Page 1
of 1? This would be confusing to our vendors and clients when sending
out faxes where details need to be added into the email body.. is
there a registry string or setting that I can modify to remove it?

Any help would be greatly appreciated!! This one is definitely a
stumper!!

Ciao!

  #2  
Old February 22nd 06, 11:31 PM posted to microsoft.public.outlook.fax
Russ Valentine [MVP-Outlook]
external usenet poster
 
Posts: 9,348
Default Outlook - Faxing of Attachments & Email

Not sure why you've posted here when you have a third party software issue.
--
Russ Valentine
[MVP-Outlook]
wrote in message
oups.com...
G'Day!

I've got a Genifax Server configured to work in hand with a few
clients, who can send outbound faxes via Outlook 2k or 2k3. They can
attach a document or file in the email, and the server will scan and
deliver it to the target fax machine, specified in the email.

Unfortunately, if they type anything in the email besides just an
attachment.. the following happens:

The first page is delivered, with a header added by our fax server:
[Date] [Time] [Company Name]
[Page 1]

An additional line is added, (presumably by Microsoft Outlook or
Windows):

[Page 1 of 1]

Then the next page (attachment page 1) has our fax server header, with:
[Date] [Time] [Company Name]
[Page 2]

Question is this - how can I eliminate the line added that says Page 1
of 1? This would be confusing to our vendors and clients when sending
out faxes where details need to be added into the email body.. is
there a registry string or setting that I can modify to remove it?

Any help would be greatly appreciated!! This one is definitely a
stumper!!

Ciao!



  #3  
Old February 23rd 06, 02:35 AM posted to microsoft.public.outlook.fax
[email protected]
external usenet poster
 
Posts: 1
Default Outlook - Faxing of Attachments & Email

I believe it is an Outlook problem, as it seems to be adding that line
of text onto the fax (it is unique to the text placed in the email)

Should there be another group I should be posting to?

  #4  
Old February 23rd 06, 03:12 AM posted to microsoft.public.outlook.fax
Russ Valentine [MVP-Outlook]
external usenet poster
 
Posts: 9,348
Default Outlook - Faxing of Attachments & Email

It is not an Outlook problem. You should be asking the manufacturer of the
software.
--
Russ Valentine
[MVP-Outlook]
wrote in message
ups.com...
I believe it is an Outlook problem, as it seems to be adding that line
of text onto the fax (it is unique to the text placed in the email)

Should there be another group I should be posting to?



 




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