When I open OE 6, all the pre-existing content of my Inbox (including
subfolders and their contents) have disappeared. I can locate inbox.dbx and
the subfolders using Windows Explorer, but I cannot import them into OE 6 or
into Outlook.

I suspect OE collided with McAfee and got corrupted. Is there a place to
download and install just OE 6?

Has anyone else experienced this issue?

I've copied the .dbx file to another computer and tried to import with no
success.

"wrdfinesse" wrote in message
...
When I open OE 6, all the pre-existing content of my Inbox (including
subfolders and their contents) have disappeared. I can locate inbox.dbx
and
the subfolders using Windows Explorer, but I cannot import them into OE 6
or
into Outlook.

I suspect OE collided with McAfee and got corrupted. Is there a place to
download and install just OE 6?

Has anyone else experienced this issue?

I've copied the .dbx file to another computer and tried to import with no
success.

Turn off email scanning and anti-spam in McAfee. It does not leave you
anymore vulnerable than just having McAfee do it's normal background check.

While in the Inbox click View | Current View and make sure that "Sow all
messages" is checked and nothing else.

--
Frank Saunders, MS-MVP OE/WM
http://www.fjsmjs.com
Answer in newsgroup. Don't expect an answer to email.

Hi Frank,

Sorry, was trying to keep my original post brief. I'd already uninstalled
McAfee and rebooted, then installed AVG anti-spam and anti-spyware software,
as recommended by my PC guru (who is totally stumped by this one). My View
settings were already as you described.

Any other hints?


"Frank Saunders, MS-MVP OE/WM" wrote:

"wrdfinesse" wrote in message
...
When I open OE 6, all the pre-existing content of my Inbox (including
subfolders and their contents) have disappeared. I can locate inbox.dbx
and
the subfolders using Windows Explorer, but I cannot import them into OE 6
or
into Outlook.

I suspect OE collided with McAfee and got corrupted. Is there a place to
download and install just OE 6?

Has anyone else experienced this issue?

I've copied the .dbx file to another computer and tried to import with no
success.

Turn off email scanning and anti-spam in McAfee. It does not leave you
anymore vulnerable than just having McAfee do it's normal background check.

While in the Inbox click View | Current View and make sure that "Sow all
messages" is checked and nothing else.

--
Frank Saunders, MS-MVP OE/WM
http://www.fjsmjs.com
Answer in newsgroup. Don't expect an answer to email.

It was probably McAfee that caused the problem. How big are the DBX files?
Your best bet is probably DBXtract or DBXpress from http://www.oehelp.com

How to Reinstall or Repair Internet Explorer and Outlook Express in Windows
XP
http://support.microsoft.com/?kbid=318378
Make sure your anti-virus is turned off.
The section
"Windows XP and Windows XP SP1: Edit the registry and install Internet
Explorer 6"
works on earlier versions of Windows.

"wrdfinesse" wrote in message
...
Hi Frank,

Sorry, was trying to keep my original post brief. I'd already uninstalled
McAfee and rebooted, then installed AVG anti-spam and anti-spyware
software,
as recommended by my PC guru (who is totally stumped by this one). My View
settings were already as you described.

"Frank Saunders, MS-MVP OE/WM" wrote:

"wrdfinesse" wrote in message
...
When I open OE 6, all the pre-existing content of my Inbox (including
subfolders and their contents) have disappeared. I can locate inbox.dbx
and
the subfolders using Windows Explorer, but I cannot import them into OE
6
or
into Outlook.

I suspect OE collided with McAfee and got corrupted. Is there a place
to
download and install just OE 6?

Has anyone else experienced this issue?

I've copied the .dbx file to another computer and tried to import with
no
success.

Turn off email scanning and anti-spam in McAfee. It does not leave you
anymore vulnerable than just having McAfee do it's normal background
check.

While in the Inbox click View | Current View and make sure that "Sow all
messages" is checked and nothing else.

Hi Frank,

The individual .dbx files are relatively small. But there are hundreds of
them. Inbox.dbx is huge.

I'll pursue the DBXtract solution. I'd love to find at least a
semi-automated solution. Thanks!

"Frank Saunders, MS-MVP OE/WM" wrote:

It was probably McAfee that caused the problem. How big are the DBX files?
Your best bet is probably DBXtract or DBXpress from http://www.oehelp.com

How to Reinstall or Repair Internet Explorer and Outlook Express in Windows
XP
http://support.microsoft.com/?kbid=318378
Make sure your anti-virus is turned off.
The section
"Windows XP and Windows XP SP1: Edit the registry and install Internet
Explorer 6"
works on earlier versions of Windows.

"wrdfinesse" wrote in message
...
Hi Frank,

Sorry, was trying to keep my original post brief. I'd already uninstalled
McAfee and rebooted, then installed AVG anti-spam and anti-spyware
software,
as recommended by my PC guru (who is totally stumped by this one). My View
settings were already as you described.

"Frank Saunders, MS-MVP OE/WM" wrote:

"wrdfinesse" wrote in message
...
When I open OE 6, all the pre-existing content of my Inbox (including
subfolders and their contents) have disappeared. I can locate inbox.dbx
and
the subfolders using Windows Explorer, but I cannot import them into OE
6
or
into Outlook.

I suspect OE collided with McAfee and got corrupted. Is there a place
to
download and install just OE 6?

Has anyone else experienced this issue?

I've copied the .dbx file to another computer and tried to import with
no
success.

Turn off email scanning and anti-spam in McAfee. It does not leave you
anymore vulnerable than just having McAfee do it's normal background
check.

While in the Inbox click View | Current View and make sure that "Sow all
messages" is checked and nothing else.

'Relatively' tells me nothing, neither does 'huge'. How can you have
hundreds of them? Each DBX file represents and OE folder.

"wrdfinesse" wrote in message
...
Hi Frank,

The individual .dbx files are relatively small. But there are hundreds of
them. Inbox.dbx is huge.

I'll pursue the DBXtract solution. I'd love to find at least a
semi-automated solution. Thanks!

"Frank Saunders, MS-MVP OE/WM" wrote:

It was probably McAfee that caused the problem. How big are the DBX
files?
Your best bet is probably DBXtract or DBXpress from http://www.oehelp.com

How to Reinstall or Repair Internet Explorer and Outlook Express in
Windows
XP
http://support.microsoft.com/?kbid=318378
Make sure your anti-virus is turned off.
The section
"Windows XP and Windows XP SP1: Edit the registry and install Internet
Explorer 6"
works on earlier versions of Windows.

"wrdfinesse" wrote in message
...
Hi Frank,

Sorry, was trying to keep my original post brief. I'd already
uninstalled
McAfee and rebooted, then installed AVG anti-spam and anti-spyware
software,
as recommended by my PC guru (who is totally stumped by this one). My
View
settings were already as you described.

"Frank Saunders, MS-MVP OE/WM" wrote:

"wrdfinesse" wrote in message
...
When I open OE 6, all the pre-existing content of my Inbox
(including
subfolders and their contents) have disappeared. I can locate
inbox.dbx
and
the subfolders using Windows Explorer, but I cannot import them into
OE
6
or
into Outlook.

I suspect OE collided with McAfee and got corrupted. Is there a
place
to
download and install just OE 6?

Has anyone else experienced this issue?

I've copied the .dbx file to another computer and tried to import
with
no
success.

Turn off email scanning and anti-spam in McAfee. It does not leave
you
anymore vulnerable than just having McAfee do it's normal background
check.

While in the Inbox click View | Current View and make sure that "Sow
all
messages" is checked and nothing else.

Are you using XP and is it fully patched? If so, check the Recycle Bin for
copies of your dbx files.

If not, try a manual import for each. A normal import needs Folders.dbx with
the folders you want to import to work. Do the following for each folder.
You may have to rename Inbox.dbx to Inboxold.dbx to work for that folder,
also creating a new folder in OE named Inboxold..

In Windows Explorer, click on the dbx file for the missing folder and drag
it to the Desktop. Open OE and create a folder with the *exact* same name as
the one on your desktop. Open the new folder and then close OE. Go back to
Windows Explorer and Click Desktop and drag the file from the Desktop to the
OE store folder that you clicked on to reveal the .dbx files. Prompt - "Do
you want to overwrite......."? Click Yes.

To avoid this in the future;

Do not archive mail in default OE folders. They will eventually become
corrupt. Create your own user defined folders for storing mail and move your
mail to them. Empty Deleted Items folder regularly. Keep user created
folders under 100MB, and Default folders as empty as is feasible.

After you are done, follow up by compacting your folders manually while
working *offline* and do it often.

Click on Outlook Express at the top of the folder tree so no folders are
open. Then: File | Work Offline (or double click Working Online in the
Status Bar). File | Folder | Compact all folders. Don't touch anything until
the compacting is completed.

Turn off e-mail scanning in your anti-virus program. It is a redundant layer
of protection that eats up CPUs and causes a multitude of problems such as
time-outs and account setting changes. Your up-to-date A/V program will
continue to protect you sufficiently. For more, see:
http://www.oehelp.com/OETips.aspx#3

In Tools | Options | Maintenance: Uncheck Compact messages in background and
leave it unchecked. {N/A if running XP/SP2}.

And backup often.

Backup & Resto
http://www.insideoutlookexpress.com/backup/

This is a great two click program:

Outlook Express Quick Backup (OEQB)
http://www.oehelp.com/OEBackup/Default.aspx
--
Bruce Hagen
MS-MVP Outlook Express
~IB-CA~

"wrdfinesse" wrote in message
...
When I open OE 6, all the pre-existing content of my Inbox (including
subfolders and their contents) have disappeared. I can locate inbox.dbx
and
the subfolders using Windows Explorer, but I cannot import them into OE 6
or
into Outlook.

I suspect OE collided with McAfee and got corrupted. Is there a place to
download and install just OE 6?

Has anyone else experienced this issue?

I've copied the .dbx file to another computer and tried to import with no
success.

Hi Bruce,

I read this last night (thanks!) and will work on this solution today.

Yes, I'm running fully-patched XP Pro.


"Bruce Hagen" wrote:

Are you using XP and is it fully patched? If so, check the Recycle Bin for
copies of your dbx files.

If not, try a manual import for each. A normal import needs Folders.dbx with
the folders you want to import to work. Do the following for each folder.
You may have to rename Inbox.dbx to Inboxold.dbx to work for that folder,
also creating a new folder in OE named Inboxold..

In Windows Explorer, click on the dbx file for the missing folder and drag
it to the Desktop. Open OE and create a folder with the *exact* same name as
the one on your desktop. Open the new folder and then close OE. Go back to
Windows Explorer and Click Desktop and drag the file from the Desktop to the
OE store folder that you clicked on to reveal the .dbx files. Prompt - "Do
you want to overwrite......."? Click Yes.

To avoid this in the future;

Do not archive mail in default OE folders. They will eventually become
corrupt. Create your own user defined folders for storing mail and move your
mail to them. Empty Deleted Items folder regularly. Keep user created
folders under 100MB, and Default folders as empty as is feasible.

After you are done, follow up by compacting your folders manually while
working *offline* and do it often.

Click on Outlook Express at the top of the folder tree so no folders are
open. Then: File | Work Offline (or double click Working Online in the
Status Bar). File | Folder | Compact all folders. Don't touch anything until
the compacting is completed.

Turn off e-mail scanning in your anti-virus program. It is a redundant layer
of protection that eats up CPUs and causes a multitude of problems such as
time-outs and account setting changes. Your up-to-date A/V program will
continue to protect you sufficiently. For more, see:
http://www.oehelp.com/OETips.aspx#3

In Tools | Options | Maintenance: Uncheck Compact messages in background and
leave it unchecked. {N/A if running XP/SP2}.

And backup often.

Backup & Resto
http://www.insideoutlookexpress.com/backup/

This is a great two click program:

Outlook Express Quick Backup (OEQB)
http://www.oehelp.com/OEBackup/Default.aspx
--
Bruce Hagen
MS-MVP Outlook Express
~IB-CA~

"wrdfinesse" wrote in message
...
When I open OE 6, all the pre-existing content of my Inbox (including
subfolders and their contents) have disappeared. I can locate inbox.dbx
and
the subfolders using Windows Explorer, but I cannot import them into OE 6
or
into Outlook.

I suspect OE collided with McAfee and got corrupted. Is there a place to
download and install just OE 6?

Has anyone else experienced this issue?

I've copied the .dbx file to another computer and tried to import with no
success.