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sent messages disappeared



 
 
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  #1  
Old October 13th 06, 01:10 PM posted to microsoft.public.windows.inetexplorer.ie6_outlookexpress
Kim Schmulowitz
external usenet poster
 
Posts: 1
Default sent messages disappeared

Suddenly all my "sent messages" have disappeared. I didn't delete them. I
have up to date virus software and several firewalls. This is the first time
this has happened. I am running windows xp and MS OE6.
Thanks.


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  #2  
Old October 13th 06, 02:49 PM posted to microsoft.public.windows.inetexplorer.ie6_outlookexpress
Bruce Hagen
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Posts: 10,210
Default sent messages disappeared

The two most common reasons for what you describe is disruption of the
compacting process, (never touch anything until it's finished), or bloated
folders. More on that below.

Why does OE insist on compacting folders when I close it?:
http://www.insideoe.com/faqs/why.htm#compact

Why Mail Disappears:
http://www.insideoe.com/problems/bugs.htm#mailgone

About File Corruption:
http://www.microsoft.com/windows/IE/...orruption.mspx

Recovery tools:

If you are using a fully patched version of XP/SP2, see:
http://support.microsoft.com/kb/918069/en-us

If not:

DBXpress run in Disk Mode is the best chance to recover messages:
http://www.oehelp.com/DBXpress/Default.aspx

And see:
http://www.oehelp.com/OETips.aspx#4

A general warning if you don't want to lose your messages in the futu

Do not archive mail in default OE folders. They will eventually become
corrupted. Create your own user defined folders for storing mail and move
your mail to them. Empty Deleted Items folder regularly. Keep user created
folders under 100MB, and Default folders as empty as is feasible.

And backup often.

Backup and Resto

http://www.insideoutlookexpress.com/backup/

http://www.oehelp.com/backup.aspx

http://www.oehelp.com/OEBackup/Default.aspx
--
Bruce Hagen
MS-MVP Outlook Express
~IB-CA~

"Kim Schmulowitz" wrote in message
...
Suddenly all my "sent messages" have disappeared. I didn't delete them. I
have up to date virus software and several firewalls. This is the first
time this has happened. I am running windows xp and MS OE6.
Thanks.



 




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