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#1
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In Outlook 2007 when I press the "To" button in a new mail mesage my Contact
list does not show. The list box s blank. I can I make my Contact list show. |
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#2
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You failed to configure the Outlook Address Book Service correctly in this
profile. http://support.microsoft.com/default...Product=ol2002 -- Russ Valentine [MVP-Outlook] "BobRob" wrote in message news ![]() In Outlook 2007 when I press the "To" button in a new mail mesage my Contact list does not show. The list box s blank. I can I make my Contact list show. |
#3
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Russ,
Thanks for your very prompt reply. All now OK "Russ Valentine [MVP-Outlook]" wrote: You failed to configure the Outlook Address Book Service correctly in this profile. http://support.microsoft.com/default...Product=ol2002 -- Russ Valentine [MVP-Outlook] "BobRob" wrote in message news ![]() In Outlook 2007 when I press the "To" button in a new mail mesage my Contact list does not show. The list box s blank. I can I make my Contact list show. |
#4
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You're welcome. Glad it worked. A lot of users have trouble with the Outlook
Address Book in Outlook 2007 if they didn't migrate their data correctly. Glad you did. -- Russ Valentine [MVP-Outlook] "BobRob" wrote in message ... Russ, Thanks for your very prompt reply. All now OK "Russ Valentine [MVP-Outlook]" wrote: You failed to configure the Outlook Address Book Service correctly in this profile. http://support.microsoft.com/default...Product=ol2002 -- Russ Valentine [MVP-Outlook] "BobRob" wrote in message news ![]() In Outlook 2007 when I press the "To" button in a new mail mesage my Contact list does not show. The list box s blank. I can I make my Contact list show. |
#5
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Russ,
I spoke too soon. I am helping a lady (new to computing) get up and running with Outlook 2007 and I thought your reference would sort the problem out BUT no success. Under the Address Book tab it shows as Contacts so I went to mark the Contact folder for use as an e-mail address book. The tick box was ticked BUT greyed out. So I thought we had been succesful but no. Where can you suggest I try next to solve the problem of the Contacts not being listed when the "To" button is pressed in an e-mail? "Russ Valentine [MVP-Outlook]" wrote: You're welcome. Glad it worked. A lot of users have trouble with the Outlook Address Book in Outlook 2007 if they didn't migrate their data correctly. Glad you did. -- Russ Valentine [MVP-Outlook] "BobRob" wrote in message ... Russ, Thanks for your very prompt reply. All now OK "Russ Valentine [MVP-Outlook]" wrote: You failed to configure the Outlook Address Book Service correctly in this profile. http://support.microsoft.com/default...Product=ol2002 -- Russ Valentine [MVP-Outlook] "BobRob" wrote in message news ![]() Contact list does not show. The list box s blank. I can I make my Contact list show. |
#6
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You may need to set up a new mail profile to resolve this issue. Control
Panel-Mail Icon-Profiles-New. Do not copy the old profile. Configure the new profile to use your old data store. -- Milly Staples [MVP - Outlook] Post all replies to the group to keep the discussion intact. How to ask a question: http://support.microsoft.com/KB/555375 After furious head scratching, BobRob asked: | Russ, | | I spoke too soon. I am helping a lady (new to computing) get up and | running with Outlook 2007 and I thought your reference would sort the | problem out BUT no success. | | Under the Address Book tab it shows as Contacts so I went to mark the | Contact folder for use as an e-mail address book. The tick box was | ticked BUT greyed out. So I thought we had been succesful but no. | | Where can you suggest I try next to solve the problem of the Contacts | not being listed when the "To" button is pressed in an e-mail? | | "Russ Valentine [MVP-Outlook]" wrote: | || You're welcome. Glad it worked. A lot of users have trouble with the || Outlook Address Book in Outlook 2007 if they didn't migrate their || data correctly. Glad you did. || -- || Russ Valentine || [MVP-Outlook] || "BobRob" wrote in message || ... ||| Russ, ||| ||| Thanks for your very prompt reply. All now OK ||| ||| "Russ Valentine [MVP-Outlook]" wrote: ||| |||| You failed to configure the Outlook Address Book Service correctly |||| in this |||| profile. |||| http://support.microsoft.com/default...Product=ol2002 |||| |||| -- |||| Russ Valentine |||| [MVP-Outlook] |||| "BobRob" wrote in message |||| news ![]() ||||| mesage my Contact ||||| list does not show. The list box s blank. ||||| ||||| I can I make my Contact list show. |
#7
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Milly,
I will try this solution next time I help the lady out. Will let you know how I get on. "Milly Staples [MVP - Outlook]" wrote: You may need to set up a new mail profile to resolve this issue. Control Panel-Mail Icon-Profiles-New. Do not copy the old profile. Configure the new profile to use your old data store. -- Milly Staples [MVP - Outlook] Post all replies to the group to keep the discussion intact. How to ask a question: http://support.microsoft.com/KB/555375 After furious head scratching, BobRob asked: | Russ, | | I spoke too soon. I am helping a lady (new to computing) get up and | running with Outlook 2007 and I thought your reference would sort the | problem out BUT no success. | | Under the Address Book tab it shows as Contacts so I went to mark the | Contact folder for use as an e-mail address book. The tick box was | ticked BUT greyed out. So I thought we had been succesful but no. | | Where can you suggest I try next to solve the problem of the Contacts | not being listed when the "To" button is pressed in an e-mail? | | "Russ Valentine [MVP-Outlook]" wrote: | || You're welcome. Glad it worked. A lot of users have trouble with the || Outlook Address Book in Outlook 2007 if they didn't migrate their || data correctly. Glad you did. || -- || Russ Valentine || [MVP-Outlook] || "BobRob" wrote in message || ... ||| Russ, ||| ||| Thanks for your very prompt reply. All now OK ||| ||| "Russ Valentine [MVP-Outlook]" wrote: ||| |||| You failed to configure the Outlook Address Book Service correctly |||| in this |||| profile. |||| http://support.microsoft.com/default...Product=ol2002 |||| |||| -- |||| Russ Valentine |||| [MVP-Outlook] |||| "BobRob" wrote in message |||| news ![]() ||||| mesage my Contact ||||| list does not show. The list box s blank. ||||| ||||| I can I make my Contact list show. |
#8
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Milly,
I set up a new profile and configered it to read the original Outlook data file, as you sugggested. However, when I went to mark the Contact folder for use as an e-mail address book. The tick box was ticked but still greyed out. The result is that the list box is blank when you press the "To" button in a new e-mail. Any other suggestions? "BobRob" wrote: Milly, I will try this solution next time I help the lady out. Will let you know how I get on. "Milly Staples [MVP - Outlook]" wrote: You may need to set up a new mail profile to resolve this issue. Control Panel-Mail Icon-Profiles-New. Do not copy the old profile. Configure the new profile to use your old data store. -- Milly Staples [MVP - Outlook] Post all replies to the group to keep the discussion intact. How to ask a question: http://support.microsoft.com/KB/555375 After furious head scratching, BobRob asked: | Russ, | | I spoke too soon. I am helping a lady (new to computing) get up and | running with Outlook 2007 and I thought your reference would sort the | problem out BUT no success. | | Under the Address Book tab it shows as Contacts so I went to mark the | Contact folder for use as an e-mail address book. The tick box was | ticked BUT greyed out. So I thought we had been succesful but no. | | Where can you suggest I try next to solve the problem of the Contacts | not being listed when the "To" button is pressed in an e-mail? | | "Russ Valentine [MVP-Outlook]" wrote: | || You're welcome. Glad it worked. A lot of users have trouble with the || Outlook Address Book in Outlook 2007 if they didn't migrate their || data correctly. Glad you did. || -- || Russ Valentine || [MVP-Outlook] || "BobRob" wrote in message || ... ||| Russ, ||| ||| Thanks for your very prompt reply. All now OK ||| ||| "Russ Valentine [MVP-Outlook]" wrote: ||| |||| You failed to configure the Outlook Address Book Service correctly |||| in this |||| profile. |||| http://support.microsoft.com/default...Product=ol2002 |||| |||| -- |||| Russ Valentine |||| [MVP-Outlook] |||| "BobRob" wrote in message |||| news ![]() ||||| mesage my Contact ||||| list does not show. The list box s blank. ||||| ||||| I can I make my Contact list show. |
#9
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I've got exact the same problem like this. Please cc to me when you got an
answer. -- Fremont "BobRob" wrote: Milly, I set up a new profile and configered it to read the original Outlook data file, as you sugggested. However, when I went to mark the Contact folder for use as an e-mail address book. The tick box was ticked but still greyed out. The result is that the list box is blank when you press the "To" button in a new e-mail. Any other suggestions? "BobRob" wrote: Milly, I will try this solution next time I help the lady out. Will let you know how I get on. "Milly Staples [MVP - Outlook]" wrote: You may need to set up a new mail profile to resolve this issue. Control Panel-Mail Icon-Profiles-New. Do not copy the old profile. Configure the new profile to use your old data store. -- Milly Staples [MVP - Outlook] Post all replies to the group to keep the discussion intact. How to ask a question: http://support.microsoft.com/KB/555375 After furious head scratching, BobRob asked: | Russ, | | I spoke too soon. I am helping a lady (new to computing) get up and | running with Outlook 2007 and I thought your reference would sort the | problem out BUT no success. | | Under the Address Book tab it shows as Contacts so I went to mark the | Contact folder for use as an e-mail address book. The tick box was | ticked BUT greyed out. So I thought we had been succesful but no. | | Where can you suggest I try next to solve the problem of the Contacts | not being listed when the "To" button is pressed in an e-mail? | | "Russ Valentine [MVP-Outlook]" wrote: | || You're welcome. Glad it worked. A lot of users have trouble with the || Outlook Address Book in Outlook 2007 if they didn't migrate their || data correctly. Glad you did. || -- || Russ Valentine || [MVP-Outlook] || "BobRob" wrote in message || ... ||| Russ, ||| ||| Thanks for your very prompt reply. All now OK ||| ||| "Russ Valentine [MVP-Outlook]" wrote: ||| |||| You failed to configure the Outlook Address Book Service correctly |||| in this |||| profile. |||| http://support.microsoft.com/default...Product=ol2002 |||| |||| -- |||| Russ Valentine |||| [MVP-Outlook] |||| "BobRob" wrote in message |||| news ![]() ||||| mesage my Contact ||||| list does not show. The list box s blank. ||||| ||||| I can I make my Contact list show. |
#10
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"Fremont" wrote in message
... I've got exact the same problem like this. Please cc to me when you got an answer. This is Usenet, not email. there IS no "cc" |
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