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#1
December 21st 06, 01:04 AM
posted to microsoft.public.outlook.contacts
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Why don't my contacts show up when I hit the "to" button?
I am helping an elderly couple set up Outlook so they can more easily access
their emails. Unfortunately, when I go to compose a new email and hit the "to" button, the contact dialog box comes up, but there are no contacts to choose. However, there are contacts in the address book. 
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#2
December 21st 06, 01:17 AM
posted to microsoft.public.outlook.contacts
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Why don't my contacts show up when I hit the "to" button?
Aloha vtotter,
What version of Outlook are you using? Right-click the Contacts folder, go to Properties | Outlook Address Book and check the box for "Show as E-mail Address Book." -Ben- Ben M. Schorr - MVP Roland Schorr & Tower http://www.rolandschorr.com Microsoft OneNote FAQ: http://www.factplace.com/onenotefaq.htm I am helping an elderly couple set up Outlook so they can more easily access their emails. Unfortunately, when I go to compose a new email and hit the "to" button, the contact dialog box comes up, but there are no contacts to choose. However, there are contacts in the address book.
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#3
February 1st 07, 02:21 PM
posted to microsoft.public.outlook.contacts
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Why don't my contacts show up when I hit the "to" button?
I have the same problem. I am using MS Office Standard 2007 on a Windows
Vista Home Premium OS. I used the "Easy Transfer for Windows Vista" when I installed Vista. All my emails, appointments and contacts show up fine. However, somehow my Contacts are not linked with my address book. When I attempt the fix that you describe, the check box for "show this folder as an email address book" is greyed out and I can not select it. Any ideas? Thanks, -Jim Mc "Ben M. Schorr - MVP" wrote: Aloha vtotter, What version of Outlook are you using? Right-click the Contacts folder, go to Properties | Outlook Address Book and check the box for "Show as E-mail Address Book." -Ben- Ben M. Schorr - MVP Roland Schorr & Tower http://www.rolandschorr.com Microsoft OneNote FAQ: http://www.factplace.com/onenotefaq.htm I am helping an elderly couple set up Outlook so they can more easily access their emails. Unfortunately, when I go to compose a new email and hit the "to" button, the contact dialog box comes up, but there are no contacts to choose. However, there are contacts in the address book.
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#4
February 1st 07, 09:10 PM
posted to microsoft.public.outlook.contacts
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Why don't my contacts show up when I hit the "to" button?
Easy transfer never configures your Outlook Address Book. You need to do
that for yourself, the same as always: http://support.microsoft.com/default...Product=ol2002 -- Russ Valentine [MVP-Outlook] "JimmyMac" wrote in message ... I have the same problem. I am using MS Office Standard 2007 on a Windows Vista Home Premium OS. I used the "Easy Transfer for Windows Vista" when I installed Vista. All my emails, appointments and contacts show up fine. However, somehow my Contacts are not linked with my address book. When I attempt the fix that you describe, the check box for "show this folder as an email address book" is greyed out and I can not select it. Any ideas? Thanks, -Jim Mc "Ben M. Schorr - MVP" wrote: Aloha vtotter, What version of Outlook are you using? Right-click the Contacts folder, go to Properties | Outlook Address Book and check the box for "Show as E-mail Address Book." -Ben- Ben M. Schorr - MVP Roland Schorr & Tower http://www.rolandschorr.com Microsoft OneNote FAQ: http://www.factplace.com/onenotefaq.htm I am helping an elderly couple set up Outlook so they can more easily access their emails. Unfortunately, when I go to compose a new email and hit the "to" button, the contact dialog box comes up, but there are no contacts to choose. However, there are contacts in the address book.
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#5
February 2nd 07, 03:21 PM
posted to microsoft.public.outlook.contacts
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Why don't my contacts show up when I hit the "to" button?
Thanks, but that doesn't work.
1.) In Outlook 2007 when I select Tools/Account Settings and the Address Book tab, Outlook Address Book is listed. The "Remove" button is greyed out. If I click on the "Change" button, I get a pop up window that is empty, showing no "Outlook Address Books". If I then click the "remove" button on that screen, nothing happens. If I close that window and return to the "Address Books" tab on the Account settings window and select the "New" button, select "Additional Address Books", click next and select "Outlook Address Book", I get an error message saying that "This account or directory type already exists and cannot be specified twice." 2.) When I select "Properties" on the Contacts folder and select the "Outlook Address Book" tab, the checkbox for "Show thsi folder as an e-mail AddressBook" is not checked, but it is greyed out so I can not check it. Something must've gone wrong during the Easy transfer process. I need help here. Thanks! -Jim "Russ Valentine [MVP-Outlook]" wrote: Easy transfer never configures your Outlook Address Book. You need to do that for yourself, the same as always: http://support.microsoft.com/default...Product=ol2002 -- Russ Valentine [MVP-Outlook] "JimmyMac" wrote in message ... I have the same problem. I am using MS Office Standard 2007 on a Windows Vista Home Premium OS. I used the "Easy Transfer for Windows Vista" when I installed Vista. All my emails, appointments and contacts show up fine. However, somehow my Contacts are not linked with my address book. When I attempt the fix that you describe, the check box for "show this folder as an email address book" is greyed out and I can not select it. Any ideas? Thanks, -Jim Mc "Ben M. Schorr - MVP" wrote: Aloha vtotter, What version of Outlook are you using? Right-click the Contacts folder, go to Properties | Outlook Address Book and check the box for "Show as E-mail Address Book." -Ben- Ben M. Schorr - MVP Roland Schorr & Tower http://www.rolandschorr.com Microsoft OneNote FAQ: http://www.factplace.com/onenotefaq.htm I am helping an elderly couple set up Outlook so they can more easily access their emails. Unfortunately, when I go to compose a new email and hit the "to" button, the contact dialog box comes up, but there are no contacts to choose. However, there are contacts in the address book.
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#6
February 2nd 07, 08:57 PM
posted to microsoft.public.outlook.contacts
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Why don't my contacts show up when I hit the "to" button?
You need to remove the Outlook Address Book service from your profile,
restart Outlook, then re-add it. I've never seen anyone for whom the "Remove" option was not available, but if that is indeed your case, then create a new Outlook profile from scratch. -- Russ Valentine [MVP-Outlook] "JimmyMac" wrote in message ... Thanks, but that doesn't work. 1.) In Outlook 2007 when I select Tools/Account Settings and the Address Book tab, Outlook Address Book is listed. The "Remove" button is greyed out. If I click on the "Change" button, I get a pop up window that is empty, showing no "Outlook Address Books". If I then click the "remove" button on that screen, nothing happens. If I close that window and return to the "Address Books" tab on the Account settings window and select the "New" button, select "Additional Address Books", click next and select "Outlook Address Book", I get an error message saying that "This account or directory type already exists and cannot be specified twice." 2.) When I select "Properties" on the Contacts folder and select the "Outlook Address Book" tab, the checkbox for "Show thsi folder as an AddressBook" is not checked, but it is greyed out so I can not check it. Something must've gone wrong during the Easy transfer process. I need help here. Thanks! -Jim "Russ Valentine [MVP-Outlook]" wrote: Easy transfer never configures your Outlook Address Book. You need to do that for yourself, the same as always: http://support.microsoft.com/default...Product=ol2002 -- Russ Valentine [MVP-Outlook] "JimmyMac" wrote in message ... I have the same problem. I am using MS Office Standard 2007 on a Windows Vista Home Premium OS. I used the "Easy Transfer for Windows Vista" when I installed Vista. All my emails, appointments and contacts show up fine. However, somehow my Contacts are not linked with my address book. When I attempt the fix that you describe, the check box for "show this folder as an email address book" is greyed out and I can not select it. Any ideas? Thanks, -Jim Mc "Ben M. Schorr - MVP" wrote: Aloha vtotter, What version of Outlook are you using? Right-click the Contacts folder, go to Properties | Outlook Address Book and check the box for "Show as E-mail Address Book." -Ben- Ben M. Schorr - MVP Roland Schorr & Tower http://www.rolandschorr.com Microsoft OneNote FAQ: http://www.factplace.com/onenotefaq.htm I am helping an elderly couple set up Outlook so they can more easily access their emails. Unfortunately, when I go to compose a new email and hit the "to" button, the contact dialog box comes up, but there are no contacts to choose. However, there are contacts in the address book.
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#7
February 16th 07, 03:46 PM
posted to microsoft.public.outlook.contacts
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Why don't my contacts show up when I hit the "to" button?
I have this same problem as you do, and I also used the Easy Transfer
Wizards. Were you able to find a solution, the only thing I believe I have left to try is a new install of Outlook.  On Feb 2, 10:21 am, JimmyMac wrote: Thanks, but that doesn't work. 1.) In Outlook 2007 when I select Tools/Account Settings and the Address Book tab, Outlook Address Book is listed. The "Remove" button is greyed out. If I click on the "Change" button, I get a pop up window that is empty, showing no "Outlook Address Books". If I then click the "remove" button on that screen, nothing happens. If I close that window and return to the "Address Books" tab on the Account settings window and select the "New" button, select "Additional Address Books", click next and select "Outlook Address Book", I get an error message saying that "This account or directory type already exists and cannot be specified twice." 2.) When I select "Properties" on the Contacts folder and select the "Outlook Address Book" tab, the checkbox for "Show thsi folder as an e-mail AddressBook" is not checked, but it is greyed out so I can not check it. Something must've gone wrong during the Easy transfer process. I need help here. Thanks! -Jim "Russ Valentine [MVP-Outlook]" wrote: Easy transfer never configures your Outlook Address Book. You need to do that for yourself, the same as always: http://support.microsoft.com/default...;287563&Produc... -- Russ Valentine [MVP-Outlook] "JimmyMac" wrote in message ... I have the same problem. I am using MS Office Standard 2007 on a Windows Vista Home Premium OS. I used the "Easy Transfer for Windows Vista" when I installed Vista. All my emails, appointments and contacts show up fine. However, somehow my Contacts are not linked with my address book. When I attempt the fix that you describe, the check box for "show this folder as an email address book" is greyed out and I can not select it. Any ideas? Thanks, -Jim Mc "Ben M. Schorr - MVP" wrote: Aloha vtotter, What version of Outlook are you using? Right-click the Contacts folder, go to Properties | Outlook Address Book and check the box for "Show as E-mail Address Book." -Ben- Ben M. Schorr - MVP Roland Schorr & Tower http://www.rolandschorr.com Microsoft OneNote FAQ:http://www.factplace.com/onenotefaq.htm I am helping an elderly couple set up Outlook so they can more easily access their emails. Unfortunately, when I go to compose a new email and hit the "to" button, the contact dialog box comes up, but there are no contacts to choose. However, there are contacts in the address book.- Hide quoted text - - Show quoted text -
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