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#1
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When I updated from Outlook 2003 to Outlook 2007, my Contact folder did NOT
become my address book. I attempted to check the box in Properties; however, it is greyed out and I can not select it. How do I fix this? |
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#2
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Depends. How did you break it? Had you migrated data correctly, it would not
be broken. Do us the favor of telling us what you did to migrate your data. -- Russ Valentine [MVP-Outlook] "Bob47" wrote in message ... When I updated from Outlook 2003 to Outlook 2007, my Contact folder did NOT become my address book. I attempted to check the box in Properties; however, it is greyed out and I can not select it. How do I fix this? |
#3
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Thanks for the pompous and non-responsive reply. As I said, I upgraded from
Office 2003 to Office 2007 (running Vista Home Premium), following all appropriate prompts. When the upgrade finished, the contacts were in the Contacts folder; however, the address book was empty and the Contacts folder properties had the option to make this folder the address book grayed out. The program does not allow me to select another folder as the address book, so I can't copy to another folder and designate it as the address book. Is there a way to fix this problem? Will reinstalling work if this an inherent problem? "Russ Valentine [MVP-Outlook]" wrote: Depends. How did you break it? Had you migrated data correctly, it would not be broken. Do us the favor of telling us what you did to migrate your data. -- Russ Valentine [MVP-Outlook] "Bob47" wrote in message ... When I updated from Outlook 2003 to Outlook 2007, my Contact folder did NOT become my address book. I attempted to check the box in Properties; however, it is greyed out and I can not select it. How do I fix this? |
#4
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So are you saying this was an in place upgrade installation? Reinstalling
won't help. Outlook cannot survive an in place upgrade installation. You must create a new profile from scratch and migrate your data file to the new profile before everything will function. Post back if you don't know how. -- Russ Valentine [MVP-Outlook] "Bob47" wrote in message ... Thanks for the pompous and non-responsive reply. As I said, I upgraded from Office 2003 to Office 2007 (running Vista Home Premium), following all appropriate prompts. When the upgrade finished, the contacts were in the Contacts folder; however, the address book was empty and the Contacts folder properties had the option to make this folder the address book grayed out. The program does not allow me to select another folder as the address book, so I can't copy to another folder and designate it as the address book. Is there a way to fix this problem? Will reinstalling work if this an inherent problem? "Russ Valentine [MVP-Outlook]" wrote: Depends. How did you break it? Had you migrated data correctly, it would not be broken. Do us the favor of telling us what you did to migrate your data. -- Russ Valentine [MVP-Outlook] "Bob47" wrote in message ... When I updated from Outlook 2003 to Outlook 2007, my Contact folder did NOT become my address book. I attempted to check the box in Properties; however, it is greyed out and I can not select it. How do I fix this? |
#5
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![]() "Russ Valentine [MVP-Outlook]" wrote: So are you saying this was an in place upgrade installation? Reinstalling won't help. Outlook cannot survive an in place upgrade installation. You must create a new profile from scratch and migrate your data file to the new profile before everything will function. Post back if you don't know how. -- Russ Valentine [MVP-Outlook] "Bob47" wrote in message ... Thanks for the pompous and non-responsive reply. As I said, I upgraded from Office 2003 to Office 2007 (running Vista Home Premium), following all appropriate prompts. When the upgrade finished, the contacts were in the Contacts folder; however, the address book was empty and the Contacts folder properties had the option to make this folder the address book grayed out. The program does not allow me to select another folder as the address book, so I can't copy to another folder and designate it as the address book. Is there a way to fix this problem? Will reinstalling work if this an inherent problem? "Russ Valentine [MVP-Outlook]" wrote: Depends. How did you break it? Had you migrated data correctly, it would not be broken. Do us the favor of telling us what you did to migrate your data. -- Russ Valentine [MVP-Outlook] "Bob47" wrote in message ... When I updated from Outlook 2003 to Outlook 2007, my Contact folder did NOT become my address book. I attempted to check the box in Properties; however, it is greyed out and I can not select it. How do I fix this? |
#6
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Early Muntzing wrote:
nothing Did you intend to post a message that contained nothing more than a quote of some previous messages? -- Brian Tillman [MVP-Outlook] |
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Thread | Thread Starter | Forum | Replies | Last Post |
How do I associate my Contacts folder with a new address book? | SamsterD | Outlook - Using Contacts | 1 | April 14th 07 11:15 AM |
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