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#1
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I have a contact that used to have the email address X but I have
changed the address to be Y. When I look at the address in my contacts, I see it correctly as Y. But whenever I add the contact to a distribution list, it still uses the old address X. I know it uses the old one because when I view the distibution list, there's a two- column list (the left column is the name and the right is the address) and it shows the old address in the right column. When I send an email to the distribution list, it sends it to the old address. Thanks in advance, John |
#2
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Have you actually removed that person from the DL and then added them back
to it? Try it if you haven't. -- Bill R MVP "Big Daddy" wrote in message oups.com... I have a contact that used to have the email address X but I have changed the address to be Y. When I look at the address in my contacts, I see it correctly as Y. But whenever I add the contact to a distribution list, it still uses the old address X. I know it uses the old one because when I view the distibution list, there's a two- column list (the left column is the name and the right is the address) and it shows the old address in the right column. When I send an email to the distribution list, it sends it to the old address. Thanks in advance, John |
#3
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Have you actually removed that person from the DL and then added them back
to it? Try it if you haven't. Yes I have tried that and it doesn't work. It's so strange because when I am looking at the dialog that lists all of the contacts in the distribution list (with the name in the left column and the email address in the right column), it shows the old email address for the contact. But if I double-click on the contact, so that it brings up the dialog with all the info for the contact, it shows their new email address. btw, I am using outlook 2002. Any other ideas? thanks |
#4
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Have you tried the Update Now button on the right side of the window?
-- Cheers, Alphonse "Big Daddy" wrote in message oups.com... I have a contact that used to have the email address X but I have changed the address to be Y. When I look at the address in my contacts, I see it correctly as Y. But whenever I add the contact to a distribution list, it still uses the old address X. I know it uses the old one because when I view the distibution list, there's a two- column list (the left column is the name and the right is the address) and it shows the old address in the right column. When I send an email to the distribution list, it sends it to the old address. Thanks in advance, John |
#5
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Have you tried the Update Now button on the right side of the window?
Yes I have tried that and it doesn't work. It's so strange because when I am looking at the dialog that lists all of the contacts in the distribution list (with the name in the left column and the email address in the right column), it shows the old email address for the contact. But if I double-click on the contact, so that it brings up the dialog with all the info for the contact, it shows their new email address. btw, I am using outlook 2002. Any other ideas? thanks |
#6
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Big Daddy wrote:
Have you tried the Update Now button on the right side of the window? Yes I have tried that and it doesn't work. It's so strange because when I am looking at the dialog that lists all of the contacts in the distribution list (with the name in the left column and the email address in the right column), it shows the old email address for the contact. But if I double-click on the contact, so that it brings up the dialog with all the info for the contact, it shows their new email address. btw, I am using outlook 2002. Any other ideas? thanks Double-click that e-mail address and open the "E-Mail Properties" dialogue. Does the address look correct there? -- Brian Tillman [MVP-Outlook] |
#7
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On Aug 13, 4:05 pm, "Brian Tillman" wrote:
Double-click that e-mail address and open the "E-Mail Properties" dialogue. Does the address look correct there? -- Brian Tillman [MVP-Outlook] Yes, if you double-click that e-mail address and open the "E-Mail Properties" dialogue, the address looks correct there. |
#8
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Big Daddy wrote:
Yes, if you double-click that e-mail address and open the "E-Mail Properties" dialogue, the address looks correct there. I'm stumped. -- Brian Tillman [MVP-Outlook] |
#9
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There is the small possibility that the e-mail 2 field is populated and that
it is what is displaying? Sounds far-fetched, but ...??? -- Cheers, Alphonse "Big Daddy" wrote in message oups.com... Have you tried the Update Now button on the right side of the window? Yes I have tried that and it doesn't work. It's so strange because when I am looking at the dialog that lists all of the contacts in the distribution list (with the name in the left column and the email address in the right column), it shows the old email address for the contact. But if I double-click on the contact, so that it brings up the dialog with all the info for the contact, it shows their new email address. btw, I am using outlook 2002. Any other ideas? thanks |
#10
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On Aug 15, 2:07 pm, "Alphonse" wrote:
There is the small possibility that the e-mail 2 field is populated and that it is what is displaying? Sounds far-fetched, but ...??? -- Cheers, Alphonse Nope. I opened the contact properties email2 isn't filled in. So I went to the "all fields" tab and looked through every single field associated with the contact and didn't see the old/wrong address anywhere. |
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