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#1
March 22nd 06, 07:23 AM
posted to microsoft.public.outlook.installation
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Why does the "Tools" option in Outlook disappear
The "Tools" option in MS Outlook keeps disappearing and the Help options to
get it back do not work. It reappears at irregular intervals and then disappears again. What do I have to do to get it to be permanent? I am running Windows XP and MS Office 2003 Professional 
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#2
March 26th 06, 11:55 PM
posted to microsoft.public.outlook.installation
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Why does the "Tools" option in Outlook disappear
Try renaming your outcmd.dat file to outcmd.old while Outlook is closed.
Outlook will rebuild the default toolbars the next time you open it. If your changes to the toolbars "stick" after doing this, then you know it was the outcmd.dat file causing the problem. Make sure to make a backup of the new outcmd.dat file so you can restore it if you ever run into the same problem again. Note: Since you're using Windows XP, you'll need to search in hidden folders to find the outcmd.dat file. -- Jocelyn Fiorello MVP - Outlook *** Messages sent to my e-mail address will NOT be answered -- please reply only to the newsgroup to preserve the message thread. *** "The Little Brit" wrote: The "Tools" option in MS Outlook keeps disappearing and the Help options to get it back do not work. It reappears at irregular intervals and then disappears again. What do I have to do to get it to be permanent? I am running Windows XP and MS Office 2003 Professional
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