I just installed Office Professional Edition 2003 on my laptop. When I open
Outlook, I get an error that reads "Your Microsoft Exchange Server is not
available". If I select the option to Work Offline, I get another error that
reads "Unable to open default email folders. The information store could not
be opened". I'm running MS Windows XP Home Edition. Any advice would be
greatly appreciated.

Are you uisng Exchange server? If not, delete your profile and create one
that will use your account type.

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.


After furious head scratching, GolfinMel asked:

| I just installed Office Professional Edition 2003 on my laptop. When
| I open Outlook, I get an error that reads "Your Microsoft Exchange
| Server is not available". If I select the option to Work Offline, I
| get another error that reads "Unable to open default email folders.
| The information store could not be opened". I'm running MS Windows
| XP Home Edition. Any advice would be greatly appreciated.

I would probably go to the mail applet in the control panel, select the show
profiles button and create a new mail profile for whatever type account your
company/isp offers and delete the old one.

"GolfinMel" wrote in message
...
I just installed Office Professional Edition 2003 on my laptop. When I
open
Outlook, I get an error that reads "Your Microsoft Exchange Server is not
available". If I select the option to Work Offline, I get another error
that
reads "Unable to open default email folders. The information store could
not
be opened". I'm running MS Windows XP Home Edition. Any advice would be
greatly appreciated.

You are running XP home edition?
This means your machine is not a member of the domain hosting the exchange
server and therefore you may have security issues connecting to your mailbox.
Are you able to access other resources on the network?
Does the Outlook session prompt for a username and password when you select
the Microsoft Exchange Server account information in your profile?
Did this work with a previous version of Outlook?
--
Dan Williams [MCSE]
Imex Technical Services


"GolfinMel" wrote:

I just installed Office Professional Edition 2003 on my laptop. When I open
Outlook, I get an error that reads "Your Microsoft Exchange Server is not
available". If I select the option to Work Offline, I get another error that
reads "Unable to open default email folders. The information store could not
be opened". I'm running MS Windows XP Home Edition. Any advice would be
greatly appreciated.