I recently installed Windows Service Pack 3 and Microsoft Office 2003 on a
computer and now all of this persons emails are showing up as plain text.

I found the option in Outlook 2003 that says "Read all standard mail in
plain text" but it was NOT checked and even if I check the option, exit
Outlook, open Outlook, uncheck the option, close Outlook and then reopen
Outlook it still will not allow me to view HTML emails as HTML.

I also noticed this happening on another machine that I installed Windows XP
Service Pack 3 but DID NOT upgrdate Microsoft Office and Outlook XP is doing
the same thing on that machine.

Is there a registry hack that I can use to get this working again as it is
supposed to be??

Thanks
Robert McClain
Network Administrator
Campos Inc
216 Blvd of the Allies
Pittsburgh, PA 15222
412-471-8484 x530