"F. Edwin Felty" wrote in message
...
This problem started yesterday morning about 1000. Previously, Outlook has
worked without fail for about 6 months, when I had to replace a failing
harddrive with a clean install. If I try to send an email, the send fails
with the error 0x80042109. If I send a 'test your settings' email, I get a
more verbose message that says the server was found, but did not respond.
Now, the details:

I found 2 articles about the error 0x80042109 that talked about 'being on
the MSN network and trying to send through another system', but I have no
connection to MSN.

I have my own domain name and email address package through 'Godaddy'.

There are two other email addresses in this domain/email package that are
unaffected.

Yesterday I spent about 2 hours on the phone with 'Godaddy' tech support,
examined all settings, tried alternate port of 587 and 3535 for SMTP and
finally, the tech said I should call my ISP. The theory being that, since
everything was in order, Comcast must be blocking my access. Since I'm not
using Comcast's email system, I found this puzzling, but called them
anyway.

Comcast checked the line and pinged my modem and pronounced it 'not their
problem'.

I have run a 'detect and repair' that 'Completed Successfully' and a
'scanpst.exe' that found 6 errors that it repaired, with no change in the
problem.

I disables the windows firewall and the Avast antivirus v. 4.8 and still
doesn't work.
I waited overnight to see if the problem disappeared as glitches sometime
do, but no joy.

Interestingly enough, Outlook automatically does a 'Send/Receive' at 5
minute intervals, and the email I had been trying to send for 24 hours,
went out at 0959. I tried to send another test email, and clunk, broke
again.

Doing an 'Outlook /safe' does not solve the problem and I finally
uninstalled Office 2003, I thought completely. I then turned off the
computer and disconnected the power for 5 minutes.

I then turned the computer back on and reinstalled Office 2003, and much
to my surprise, all my settings were still there, so I really didn't get a
complete uninstall.

At this point I am completely out of ideas. If anyone has seen anything
like this (and knows the solution), any suggestions would be greatly
appreciated.

Thanks again for listening,

Eddie in Loveland

"A television can insult your intelligence, but nothing rubs it in like a
computer."

PS. Sorry about the crosspost...I'm desperate!


Daft question maybe but presume you have ticked the box "My server requires
authentication" in outgoing server settings?

James Truelove wrote:
"F. Edwin Felty" wrote in message
...
This problem started yesterday morning about 1000. Previously,
Outlook has worked without fail for about 6 months, when I had to
replace a failing harddrive with a clean install. If I try to send
an email, the send fails with the error 0x80042109. If I send a
'test your settings' email, I get a more verbose message that says
the server was found, but did not respond. Now, the details:

I found 2 articles about the error 0x80042109 that talked about
'being on the MSN network and trying to send through another
system', but I have no connection to MSN.

I have my own domain name and email address package through
'Godaddy'. There are two other email addresses in this domain/email
package
that are unaffected.

Yesterday I spent about 2 hours on the phone with 'Godaddy' tech
support, examined all settings, tried alternate port of 587 and 3535
for SMTP and finally, the tech said I should call my ISP. The theory
being that, since everything was in order, Comcast must be blocking
my access. Since I'm not using Comcast's email system, I found this
puzzling, but called them anyway.

Comcast checked the line and pinged my modem and pronounced it 'not
their problem'.

I have run a 'detect and repair' that 'Completed Successfully' and a
'scanpst.exe' that found 6 errors that it repaired, with no change
in the problem.

I disables the windows firewall and the Avast antivirus v. 4.8 and
still doesn't work.
I waited overnight to see if the problem disappeared as glitches
sometime do, but no joy.

Interestingly enough, Outlook automatically does a 'Send/Receive' at
5 minute intervals, and the email I had been trying to send for 24
hours, went out at 0959. I tried to send another test email, and
clunk, broke again.

Doing an 'Outlook /safe' does not solve the problem and I finally
uninstalled Office 2003, I thought completely. I then turned off the
computer and disconnected the power for 5 minutes.

I then turned the computer back on and reinstalled Office 2003, and
much to my surprise, all my settings were still there, so I really
didn't get a complete uninstall.

At this point I am completely out of ideas. If anyone has seen
anything like this (and knows the solution), any suggestions would
be greatly appreciated.

Thanks again for listening,

Eddie in Loveland

"A television can insult your intelligence, but nothing rubs it in
like a computer."

PS. Sorry about the crosspost...I'm desperate!


Daft question maybe but presume you have ticked the box "My server
requires authentication" in outgoing server settings?

Yep...been there, done that.

Eddie in Loveland

"You know what I did before I got married? Anything I wanted to. - Henny
Youngman