Hi,

I'm having a small problem. I managed to mess up setting up an email account
the first time I loaded Outlook 2007 up, now everytime I attempt to start
Outlook 2007 it keeps trying to set-up that email account.

----Description of problem----

I get a window saying "The connection to Microsoft Exchange is unavailable.
Outlook must be online or connected to complete this action" Clicking OK
gives the window (1) asking for my Microsoft Exchange Server and my mailbox
name, with a button to "Check Name" next to the mail box entry.

If I enter my details and try to check the name it says "The name cannot be
resolved. The connection to Microsoft Exchange is unavailable. Outlook must
be online or connected to complete this action." The only way to exit this
window is by clicking OK.

Back to the entry window above (1). If I click OK it gives an error, if I
click cancel it gives a window with "Cannot open your default e-mail folders.
The file C:\Users\Myaccname\AppData\Local\Microsoft\Outlook \outlook.ost is
not an offline folder file." Only way to exit window is by clicking OK, and
this causes Outlook to shut down.

----What I've done----

I've tried to uninstall Outlook numerous times (successfully I might add),
as well as removing the entire Office package. But always the message
appears, I've tried to follow some of the more in-detail descriptions of
removing Outlook but they don't seem applicable as the program is
uninstalling, but the settings aren't. Also most of the Reg Keys/Files and
folders that should be removied simply aren't there when I look for them to
remove them.

----What I think I need----

Some method of removing all settings that are stored on the computer about
Outlook. Removing the program via Add/Remove Programs is not sufficient. I am
running Vista Business with no external virus checkers etc.

Any help would be most appreciated.

Uninstalling OL has no impact on the mail Profile, niether does a repair.
Either use the mail applet in the control panel to correctly configure the
account or type of server, eg pop or exchange
Or create a new Profile & start over

"Namahsa" wrote in message
news
Hi,

I'm having a small problem. I managed to mess up setting up an email
account
the first time I loaded Outlook 2007 up, now everytime I attempt to start
Outlook 2007 it keeps trying to set-up that email account.

----Description of problem----

I get a window saying "The connection to Microsoft Exchange is
unavailable.
Outlook must be online or connected to complete this action" Clicking OK
gives the window (1) asking for my Microsoft Exchange Server and my
mailbox
name, with a button to "Check Name" next to the mail box entry.

If I enter my details and try to check the name it says "The name cannot
be
resolved. The connection to Microsoft Exchange is unavailable. Outlook
must
be online or connected to complete this action." The only way to exit this
window is by clicking OK.

Back to the entry window above (1). If I click OK it gives an error, if I
click cancel it gives a window with "Cannot open your default e-mail
folders.
The file C:\Users\Myaccname\AppData\Local\Microsoft\Outlook \outlook.ost is
not an offline folder file." Only way to exit window is by clicking OK,
and
this causes Outlook to shut down.

----What I've done----

I've tried to uninstall Outlook numerous times (successfully I might add),
as well as removing the entire Office package. But always the message
appears, I've tried to follow some of the more in-detail descriptions of
removing Outlook but they don't seem applicable as the program is
uninstalling, but the settings aren't. Also most of the Reg Keys/Files and
folders that should be removied simply aren't there when I look for them
to
remove them.

----What I think I need----

Some method of removing all settings that are stored on the computer about
Outlook. Removing the program via Add/Remove Programs is not sufficient. I
am
running Vista Business with no external virus checkers etc.

Any help would be most appreciated.

Thanks for that, I had noticed something about the Mail icon in the Control
Panel but had forgotten it after being unable to find it. Still couldn't
until I searched for it... must be a bit blind. I have managed to remove the
profile and start afresh.

Thanks for help.

"DL" wrote:

Uninstalling OL has no impact on the mail Profile, niether does a repair.
Either use the mail applet in the control panel to correctly configure the
account or type of server, eg pop or exchange
Or create a new Profile & start over

"Namahsa" wrote in message
news
Hi,

I'm having a small problem. I managed to mess up setting up an email
account
the first time I loaded Outlook 2007 up, now everytime I attempt to start
Outlook 2007 it keeps trying to set-up that email account.

----Description of problem----

I get a window saying "The connection to Microsoft Exchange is
unavailable.
Outlook must be online or connected to complete this action" Clicking OK
gives the window (1) asking for my Microsoft Exchange Server and my
mailbox
name, with a button to "Check Name" next to the mail box entry.

If I enter my details and try to check the name it says "The name cannot
be
resolved. The connection to Microsoft Exchange is unavailable. Outlook
must
be online or connected to complete this action." The only way to exit this
window is by clicking OK.

Back to the entry window above (1). If I click OK it gives an error, if I
click cancel it gives a window with "Cannot open your default e-mail
folders.
The file C:\Users\Myaccname\AppData\Local\Microsoft\Outlook \outlook.ost is
not an offline folder file." Only way to exit window is by clicking OK,
and
this causes Outlook to shut down.

----What I've done----

I've tried to uninstall Outlook numerous times (successfully I might add),
as well as removing the entire Office package. But always the message
appears, I've tried to follow some of the more in-detail descriptions of
removing Outlook but they don't seem applicable as the program is
uninstalling, but the settings aren't. Also most of the Reg Keys/Files and
folders that should be removied simply aren't there when I look for them
to
remove them.

----What I think I need----

Some method of removing all settings that are stored on the computer about
Outlook. Removing the program via Add/Remove Programs is not sufficient. I
am
running Vista Business with no external virus checkers etc.

Any help would be most appreciated.

your welcome

"Namahsa" wrote in message
...
Thanks for that, I had noticed something about the Mail icon in the
Control
Panel but had forgotten it after being unable to find it. Still couldn't
until I searched for it... must be a bit blind. I have managed to remove
the
profile and start afresh.

Thanks for help.

"DL" wrote:

Uninstalling OL has no impact on the mail Profile, niether does a repair.
Either use the mail applet in the control panel to correctly configure
the
account or type of server, eg pop or exchange
Or create a new Profile & start over

"Namahsa" wrote in message
news
Hi,

I'm having a small problem. I managed to mess up setting up an email
account
the first time I loaded Outlook 2007 up, now everytime I attempt to
start
Outlook 2007 it keeps trying to set-up that email account.

----Description of problem----

I get a window saying "The connection to Microsoft Exchange is
unavailable.
Outlook must be online or connected to complete this action" Clicking
OK
gives the window (1) asking for my Microsoft Exchange Server and my
mailbox
name, with a button to "Check Name" next to the mail box entry.

If I enter my details and try to check the name it says "The name
cannot
be
resolved. The connection to Microsoft Exchange is unavailable. Outlook
must
be online or connected to complete this action." The only way to exit
this
window is by clicking OK.

Back to the entry window above (1). If I click OK it gives an error, if
I
click cancel it gives a window with "Cannot open your default e-mail
folders.
The file C:\Users\Myaccname\AppData\Local\Microsoft\Outlook \outlook.ost
is
not an offline folder file." Only way to exit window is by clicking OK,
and
this causes Outlook to shut down.

----What I've done----

I've tried to uninstall Outlook numerous times (successfully I might
add),
as well as removing the entire Office package. But always the message
appears, I've tried to follow some of the more in-detail descriptions
of
removing Outlook but they don't seem applicable as the program is
uninstalling, but the settings aren't. Also most of the Reg Keys/Files
and
folders that should be removied simply aren't there when I look for
them
to
remove them.

----What I think I need----

Some method of removing all settings that are stored on the computer
about
Outlook. Removing the program via Add/Remove Programs is not
sufficient. I
am
running Vista Business with no external virus checkers etc.

Any help would be most appreciated.

I'm having the same problem with a new Vista machine I'm installing. I went
to control panel expecting to find the Mail Applet you mentioned, but
couldn't locate it. I have three other machines here working fine with the
exchange server using exactly the same settings I've installed on this new
machine -- the others are XP not Vista, but we have other users on Vista who
get into the server just fine. What is the issue here? Thanks.

"DL" wrote:

your welcome

"Namahsa" wrote in message
...
Thanks for that, I had noticed something about the Mail icon in the
Control
Panel but had forgotten it after being unable to find it. Still couldn't
until I searched for it... must be a bit blind. I have managed to remove
the
profile and start afresh.

Thanks for help.

"DL" wrote:

Uninstalling OL has no impact on the mail Profile, niether does a repair.
Either use the mail applet in the control panel to correctly configure
the
account or type of server, eg pop or exchange
Or create a new Profile & start over

"Namahsa" wrote in message
news Hi,

I'm having a small problem. I managed to mess up setting up an email
account
the first time I loaded Outlook 2007 up, now everytime I attempt to
start
Outlook 2007 it keeps trying to set-up that email account.

----Description of problem----

I get a window saying "The connection to Microsoft Exchange is
unavailable.
Outlook must be online or connected to complete this action" Clicking
OK
gives the window (1) asking for my Microsoft Exchange Server and my
mailbox
name, with a button to "Check Name" next to the mail box entry.

If I enter my details and try to check the name it says "The name
cannot
be
resolved. The connection to Microsoft Exchange is unavailable. Outlook
must
be online or connected to complete this action." The only way to exit
this
window is by clicking OK.

Back to the entry window above (1). If I click OK it gives an error, if
I
click cancel it gives a window with "Cannot open your default e-mail
folders.
The file C:\Users\Myaccname\AppData\Local\Microsoft\Outlook \outlook.ost
is
not an offline folder file." Only way to exit window is by clicking OK,
and
this causes Outlook to shut down.

----What I've done----

I've tried to uninstall Outlook numerous times (successfully I might
add),
as well as removing the entire Office package. But always the message
appears, I've tried to follow some of the more in-detail descriptions
of
removing Outlook but they don't seem applicable as the program is
uninstalling, but the settings aren't. Also most of the Reg Keys/Files
and
folders that should be removied simply aren't there when I look for
them
to
remove them.

----What I think I need----

Some method of removing all settings that are stored on the computer
about
Outlook. Removing the program via Add/Remove Programs is not
sufficient. I
am
running Vista Business with no external virus checkers etc.

Any help would be most appreciated.

In Vista you enable Classic View in Control Panel, mail applet should then
be visible

"Tish" wrote in message
...
I'm having the same problem with a new Vista machine I'm installing. I
went
to control panel expecting to find the Mail Applet you mentioned, but
couldn't locate it. I have three other machines here working fine with
the
exchange server using exactly the same settings I've installed on this new
machine -- the others are XP not Vista, but we have other users on Vista
who
get into the server just fine. What is the issue here? Thanks.

"DL" wrote:

your welcome

"Namahsa" wrote in message
...
Thanks for that, I had noticed something about the Mail icon in the
Control
Panel but had forgotten it after being unable to find it. Still
couldn't
until I searched for it... must be a bit blind. I have managed to
remove
the
profile and start afresh.

Thanks for help.

"DL" wrote:

Uninstalling OL has no impact on the mail Profile, niether does a
repair.
Either use the mail applet in the control panel to correctly configure
the
account or type of server, eg pop or exchange
Or create a new Profile & start over

"Namahsa" wrote in message
news Hi,

I'm having a small problem. I managed to mess up setting up an email
account
the first time I loaded Outlook 2007 up, now everytime I attempt to
start
Outlook 2007 it keeps trying to set-up that email account.

----Description of problem----

I get a window saying "The connection to Microsoft Exchange is
unavailable.
Outlook must be online or connected to complete this action"
Clicking
OK
gives the window (1) asking for my Microsoft Exchange Server and my
mailbox
name, with a button to "Check Name" next to the mail box entry.

If I enter my details and try to check the name it says "The name
cannot
be
resolved. The connection to Microsoft Exchange is unavailable.
Outlook
must
be online or connected to complete this action." The only way to
exit
this
window is by clicking OK.

Back to the entry window above (1). If I click OK it gives an error,
if
I
click cancel it gives a window with "Cannot open your default e-mail
folders.
The file
C:\Users\Myaccname\AppData\Local\Microsoft\Outlook \outlook.ost
is
not an offline folder file." Only way to exit window is by clicking
OK,
and
this causes Outlook to shut down.

----What I've done----

I've tried to uninstall Outlook numerous times (successfully I might
add),
as well as removing the entire Office package. But always the
message
appears, I've tried to follow some of the more in-detail
descriptions
of
removing Outlook but they don't seem applicable as the program is
uninstalling, but the settings aren't. Also most of the Reg
Keys/Files
and
folders that should be removied simply aren't there when I look for
them
to
remove them.

----What I think I need----

Some method of removing all settings that are stored on the computer
about
Outlook. Removing the program via Add/Remove Programs is not
sufficient. I
am
running Vista Business with no external virus checkers etc.

Any help would be most appreciated.