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Hi,
I'm having a small problem. I managed to mess up setting up an email account the first time I loaded Outlook 2007 up, now everytime I attempt to start Outlook 2007 it keeps trying to set-up that email account. ----Description of problem---- I get a window saying "The connection to Microsoft Exchange is unavailable. Outlook must be online or connected to complete this action" Clicking OK gives the window (1) asking for my Microsoft Exchange Server and my mailbox name, with a button to "Check Name" next to the mail box entry. If I enter my details and try to check the name it says "The name cannot be resolved. The connection to Microsoft Exchange is unavailable. Outlook must be online or connected to complete this action." The only way to exit this window is by clicking OK. Back to the entry window above (1). If I click OK it gives an error, if I click cancel it gives a window with "Cannot open your default e-mail folders. The file C:\Users\Myaccname\AppData\Local\Microsoft\Outlook \outlook.ost is not an offline folder file." Only way to exit window is by clicking OK, and this causes Outlook to shut down. ----What I've done---- I've tried to uninstall Outlook numerous times (successfully I might add), as well as removing the entire Office package. But always the message appears, I've tried to follow some of the more in-detail descriptions of removing Outlook but they don't seem applicable as the program is uninstalling, but the settings aren't. Also most of the Reg Keys/Files and folders that should be removied simply aren't there when I look for them to remove them. ----What I think I need---- Some method of removing all settings that are stored on the computer about Outlook. Removing the program via Add/Remove Programs is not sufficient. I am running Vista Business with no external virus checkers etc. Any help would be most appreciated. |
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