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#1
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I keep getting a couple of error messages when I try to open Outlook in
Vista. One is the file RTFHTML.dll cannot be found and the other is MSVCR80.dll cannot be found in your path. Ant help would be greatly appreciated. Ed |
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#2
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Any Symantec\Norton product installed ????
-- Peter Please Reply to Newsgroup for the benefit of others Requests for assistance by email can not and will not be acknowledged. "edsaikaly" wrote in message ... I keep getting a couple of error messages when I try to open Outlook in Vista. One is the file RTFHTML.dll cannot be found and the other is MSVCR80.dll cannot be found in your path. Ant help would be greatly appreciated. Ed |
#3
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Yes I have Norton, provided by my my ISP.
"Peter Foldes" wrote: Any Symantec\Norton product installed ???? -- Peter Please Reply to Newsgroup for the benefit of others Requests for assistance by email can not and will not be acknowledged. "edsaikaly" wrote in message ... I keep getting a couple of error messages when I try to open Outlook in Vista. One is the file RTFHTML.dll cannot be found and the other is MSVCR80.dll cannot be found in your path. Ant help would be greatly appreciated. Ed |
#4
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There you go. This is an false positive error produced by Norton and seen quite a few times lately. Disable you incoming and outgoing email scan.Your Norton resident AV will still protect you.
Sometimes on some systems disabling the email scanning feature of Norton will not work. In these cases you will need to uninstall Norton using their uninstall tool which is available on the Symantec site. After uninstalling you will then re-install Norton again but without the email incoming and outgoing scanning feature -- Peter Please Reply to Newsgroup for the benefit of others Requests for assistance by email can not and will not be acknowledged. "edsaikaly" wrote in message ... Yes I have Norton, provided by my my ISP. "Peter Foldes" wrote: Any Symantec\Norton product installed ???? -- Peter Please Reply to Newsgroup for the benefit of others Requests for assistance by email can not and will not be acknowledged. "edsaikaly" wrote in message ... I keep getting a couple of error messages when I try to open Outlook in Vista. One is the file RTFHTML.dll cannot be found and the other is MSVCR80.dll cannot be found in your path. Ant help would be greatly appreciated. Ed |
#5
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Thank you I will try and see if it works.
"Peter Foldes" wrote: There you go. This is an false positive error produced by Norton and seen quite a few times lately. Disable you incoming and outgoing email scan.Your Norton resident AV will still protect you. Sometimes on some systems disabling the email scanning feature of Norton will not work. In these cases you will need to uninstall Norton using their uninstall tool which is available on the Symantec site. After uninstalling you will then re-install Norton again but without the email incoming and outgoing scanning feature -- Peter Please Reply to Newsgroup for the benefit of others Requests for assistance by email can not and will not be acknowledged. "edsaikaly" wrote in message ... Yes I have Norton, provided by my my ISP. "Peter Foldes" wrote: Any Symantec\Norton product installed ???? -- Peter Please Reply to Newsgroup for the benefit of others Requests for assistance by email can not and will not be acknowledged. "edsaikaly" wrote in message ... I keep getting a couple of error messages when I try to open Outlook in Vista. One is the file RTFHTML.dll cannot be found and the other is MSVCR80.dll cannot be found in your path. Ant help would be greatly appreciated. Ed |
#6
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Were you able to find a solution to this problem?
Is your hardware Acer? "edsaikaly" wrote: Thank you I will try and see if it works. "Peter Foldes" wrote: There you go. This is an false positive error produced by Norton and seen quite a few times lately. Disable you incoming and outgoing email scan.Your Norton resident AV will still protect you. Sometimes on some systems disabling the email scanning feature of Norton will not work. In these cases you will need to uninstall Norton using their uninstall tool which is available on the Symantec site. After uninstalling you will then re-install Norton again but without the email incoming and outgoing scanning feature -- Peter Please Reply to Newsgroup for the benefit of others Requests for assistance by email can not and will not be acknowledged. "edsaikaly" wrote in message ... Yes I have Norton, provided by my my ISP. "Peter Foldes" wrote: Any Symantec\Norton product installed ???? -- Peter Please Reply to Newsgroup for the benefit of others Requests for assistance by email can not and will not be acknowledged. "edsaikaly" wrote in message ... I keep getting a couple of error messages when I try to open Outlook in Vista. One is the file RTFHTML.dll cannot be found and the other is MSVCR80.dll cannot be found in your path. Ant help would be greatly appreciated. Ed |
#7
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Steve and others, This thread is very interesting as I have the same problem; my configuration is ACER laptop (6 months old), Vista home premium, and office 2007, so Outlook 2007, Norton 360. On advice of ACER took it back to factory settings to avail, have not as yet advised ACER of this. I will certainly try the above possible solutions and would be very interested in any others comments. Thanks very much.
Cheers, Norm EggHeadCafe - .NET Developer Portal of Choice http://www.eggheadcafe.com |
#8
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Hi Steve and others, This thread is very interesting as I have the same problem; my configuration is ACER laptop (6 months old), Vista home premium, and office 2007, so Outlook 2007, Norton 360. On advice of ACER took it back to factory settings to avail, have not as yet advised ACER of this. I will certainly try the above possible solutions and would be very interested in any others comments. Thanks very much.
Cheers, Norm EggHeadCafe - .NET Developer Portal of Choice http://www.eggheadcafe.com |
#9
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Another lame orphaned post from Stupidhead Cafe.
-- Milly Staples [MVP - Outlook] Post all replies to the group to keep the discussion intact. All unsolicited mail sent to my personal account will be deleted without reading. After furious head scratching, Norm Jones asked: | Steve and others, This thread is very interesting as I have the same | problem; my configuration is ACER laptop (6 months old), Vista home | premium, and office 2007, so Outlook 2007, Norton 360. On advice of | ACER took it back to factory settings to avail, have not as yet | advised ACER of this. I will certainly try the above possible | solutions and would be very interested in any others comments. Thanks | very much. | | Cheers, | | Norm | | | EggHeadCafe - .NET Developer Portal of Choice | http://www.eggheadcafe.com |
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