Hi Steve and others, This thread is very interesting as I have the same problem; my configuration is ACER laptop (6 months old), Vista home premium, and office 2007, so Outlook 2007, Norton 360. On advice of ACER took it back to factory settings to avail, have not as yet advised ACER of this. I will certainly try the above possible solutions and would be very interested in any others comments. Thanks very much.

Cheers,

Norm


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