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#1
June 9th 07, 05:05 PM
posted to microsoft.public.outlook.installation
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Error with Outlook 2007 in Vista
I keep getting a couple of error messages when I try to open Outlook in
Vista. One is the file RTFHTML.dll cannot be found and the other is MSVCR80.dll cannot be found in your path. Ant help would be greatly appreciated. Ed 
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#2
June 9th 07, 06:56 PM
posted to microsoft.public.outlook.installation
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Error with Outlook 2007 in Vista
Any Symantec\Norton product installed ????
-- Peter Please Reply to Newsgroup for the benefit of others Requests for assistance by email can not and will not be acknowledged. "edsaikaly" wrote in message ... I keep getting a couple of error messages when I try to open Outlook in Vista. One is the file RTFHTML.dll cannot be found and the other is MSVCR80.dll cannot be found in your path. Ant help would be greatly appreciated. Ed
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#3
June 11th 07, 05:07 PM
posted to microsoft.public.outlook.installation
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Error with Outlook 2007 in Vista
Yes I have Norton, provided by my my ISP.
"Peter Foldes" wrote: Any Symantec\Norton product installed ???? -- Peter Please Reply to Newsgroup for the benefit of others Requests for assistance by email can not and will not be acknowledged. "edsaikaly" wrote in message ... I keep getting a couple of error messages when I try to open Outlook in Vista. One is the file RTFHTML.dll cannot be found and the other is MSVCR80.dll cannot be found in your path. Ant help would be greatly appreciated. Ed
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#4
June 11th 07, 05:27 PM
posted to microsoft.public.outlook.installation
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Error with Outlook 2007 in Vista
There you go. This is an false positive error produced by Norton and seen quite a few times lately. Disable you incoming and outgoing email scan.Your Norton resident AV will still protect you.
Sometimes on some systems disabling the email scanning feature of Norton will not work. In these cases you will need to uninstall Norton using their uninstall tool which is available on the Symantec site. After uninstalling you will then re-install Norton again but without the email incoming and outgoing scanning feature -- Peter Please Reply to Newsgroup for the benefit of others Requests for assistance by email can not and will not be acknowledged. "edsaikaly" wrote in message ... Yes I have Norton, provided by my my ISP. "Peter Foldes" wrote: Any Symantec\Norton product installed ???? -- Peter Please Reply to Newsgroup for the benefit of others Requests for assistance by email can not and will not be acknowledged. "edsaikaly" wrote in message ... I keep getting a couple of error messages when I try to open Outlook in Vista. One is the file RTFHTML.dll cannot be found and the other is MSVCR80.dll cannot be found in your path. Ant help would be greatly appreciated. Ed
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#5
June 12th 07, 05:47 PM
posted to microsoft.public.outlook.installation
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Error with Outlook 2007 in Vista
Thank you I will try and see if it works.
"Peter Foldes" wrote: There you go. This is an false positive error produced by Norton and seen quite a few times lately. Disable you incoming and outgoing email scan.Your Norton resident AV will still protect you. Sometimes on some systems disabling the email scanning feature of Norton will not work. In these cases you will need to uninstall Norton using their uninstall tool which is available on the Symantec site. After uninstalling you will then re-install Norton again but without the email incoming and outgoing scanning feature -- Peter Please Reply to Newsgroup for the benefit of others Requests for assistance by email can not and will not be acknowledged. "edsaikaly" wrote in message ... Yes I have Norton, provided by my my ISP. "Peter Foldes" wrote: Any Symantec\Norton product installed ???? -- Peter Please Reply to Newsgroup for the benefit of others Requests for assistance by email can not and will not be acknowledged. "edsaikaly" wrote in message ... I keep getting a couple of error messages when I try to open Outlook in Vista. One is the file RTFHTML.dll cannot be found and the other is MSVCR80.dll cannot be found in your path. Ant help would be greatly appreciated. Ed
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#6
July 10th 07, 01:06 AM
posted to microsoft.public.outlook.installation
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Error with Outlook 2007 in Vista
Were you able to find a solution to this problem?
Is your hardware Acer? "edsaikaly" wrote: Thank you I will try and see if it works. "Peter Foldes" wrote: There you go. This is an false positive error produced by Norton and seen quite a few times lately. Disable you incoming and outgoing email scan.Your Norton resident AV will still protect you. Sometimes on some systems disabling the email scanning feature of Norton will not work. In these cases you will need to uninstall Norton using their uninstall tool which is available on the Symantec site. After uninstalling you will then re-install Norton again but without the email incoming and outgoing scanning feature -- Peter Please Reply to Newsgroup for the benefit of others Requests for assistance by email can not and will not be acknowledged. "edsaikaly" wrote in message ... Yes I have Norton, provided by my my ISP. "Peter Foldes" wrote: Any Symantec\Norton product installed ???? -- Peter Please Reply to Newsgroup for the benefit of others Requests for assistance by email can not and will not be acknowledged. "edsaikaly" wrote in message ... I keep getting a couple of error messages when I try to open Outlook in Vista. One is the file RTFHTML.dll cannot be found and the other is MSVCR80.dll cannot be found in your path. Ant help would be greatly appreciated. Ed
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