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I am getting mail return stating "persistent transient failure"?



 
 
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  #1  
Old April 6th 07, 08:56 PM posted to microsoft.public.outlook.installation
newark rutgers
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Posts: 1
Default I am getting mail return stating "persistent transient failure"?

I use Outlook 2000 for email. When I send mail, it is delivered but 2 or 3
days later I receive an error message "Persistent Transient Failu Delivery
time expired" with a code 4.4.7

this is the entire error message:
Final-Recipient: rfc822;
Action: failed
Status: 4.4.7 Unable to contact host for 1 days, -original_message_forwarded
Diagnostic-Code: smtp; Persistent Transient Failu Delivery time expired
Last-Attempt-Date: 15 Mar 2007 2:40:39 +0000


The same occurs when people send me email. I get their mail but they get
error messages for several days about it. I have spoken to Comcast at least 8
times and checked my properties and they are all correct.
Any help would be most appreciated.
leon

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  #4  
Old April 9th 07, 01:03 PM posted to microsoft.public.outlook.installation
Brian Tillman
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Posts: 17,452
Default I am getting mail return stating "persistent transient failur

newark rutgers wrote:

I have spoken to about 8 different techs at comcast. They tell me
that the problem will be forwarded to their next "tier" of people for
clarification and the problem should be resolved withing 72 hours.
this has been over 6 weeks now.
How can I impress the fact that it is their server problem?


The best you can do it enable diagnostic logging and show them that their
server accepts the message with that log. Once their server accepts the
message, your ISP is responsible for delivery.
http://support.microsoft.com/kb/831053/en-us
--
Brian Tillman

 




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