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problems reconnect old data file .pst



 
 
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Old June 23rd 06, 05:57 PM posted to microsoft.public.outlook.installation
Greta Grip
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Posts: 14
Default problems reconnect old data file .pst

Hi,

Had to reinstall XP Sp2 and then Office 2003 student/teacher edition on new
notebook. Copied the .pst and assorted files from an external hard drive
and pasted to the notebook at: drive:\Documents and Settings\user\Local
Settings\Application Data\Microsoft\Outlook,
drive:\Documents and Settings\user\Application Data\Microsoft\Signatures,
and I think drive:\Documents and Settings\user\Application
Data\Microsoft\Outlook.

The personal folders opened fine, the calendar had my events and
appointments but not my custom categories, but the worst part is the Contacts
will not
open.

I get an error message:

The address list could not be displayed. The contacts folder with this
address list could not be opened; it may have been moved or deleted, or you
do not have permissions. For information on how to remove this folder from
the Outlook Address Book, see microsoft Office Outlook help.

Do the contacts reside elsewhere??? And not in the .pst file?? I posted to
microsoft.public.outlook.contacts and Brian Tillman said dragging the file
could damage it. Is there a difference between dragging and copying and
pasting? Because microsoft.com
(http://office.microsoft.com/en-us/as...771141033.aspx) says to
copy and paste.

Should I reinstall office and follow instructions for reconnecting old data
file (from http://office.microsoft.com/en-us/as...771141033.aspx )
and see what happens? Brian Tillman said, in the same post above, to attempt
to create a new profile. I'm not sure how to do that, I was following
instructions from someone else's site but it didn't work properly. Advice on
how-to (or not) attempt that?

I also tried to run the repair tool, scanpst.exe, on the .pst file and it
indicated internal errors (real or not according to microsoft.com's site for
XP and OL 2003), was able to make a .bak file of the .pst file, but the
process stopped responding on the repair...twice.

Thanks!
Carmen


 




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