I have about 3200 records in my Contacts. For quite a few individuals, there
is a problem with the name field. When I open up the contact record, the
Full Name field contains the person's first and last name, for example, John
Jones. However, when I click on Full Name, opening up the Check Full Name
box, the name does not appear at all - the fields are blank. I would expect
to see John in the first name field, and Jones in the last name field, but
neither appears. In order to correct this situation, I have to manually type
the first name into the first name field, and the last name into the last
name field.

In the past, I was aware of this issue but was not concerned because it did
not seem to effect me. That is no longer the case. I just got a Blackberry
and ran into a sync issue. I sync'd by Blackberry with Outlook, no problem.
Next, I added four records to Outlook and re-sync'd. The Blackberry software
detected the four new records and wanted to sync them to my device. However,
it also wanted to add 600 email addresses to the First Name filed in
Outlook!! Of course, I cancelled the sync, and in checking around, I now
theorize that the Blackberry software thinks that the 600 first name fields
are blank, and wants to fill them with the email address.

To make a short story very long, how can I solve this problem?? One long and
tedious way would be (I think) to manually go through all 3200 records,
opening up each name field to see if it contains a first name and a last
name, and entering the first and last names when they do not appear. This
has to take me many, many hours. Is there a better way?

I can help a bit. You don't need to open every record to see the date in the
First_Name and Last_Name fields- you just need to add those fields to what
you are looking at..

Change to the Phone List or By Category View. Add the two fields you need
(the Field Chooser is on the Advanced Toolbar - you open it, then drag the
fields you want up into the column headers beside existing fields eg beside
Fullname)

Regards

Judy Gleeson
MVP Outlook

www.judygleeson.com
www.deskdoctors.com

Are you sick of bad email practice? Get a copy of my paper "Implementing
Email Policy" from the Desk Doctors website.
"DW" wrote in message
...
I have about 3200 records in my Contacts. For quite a few individuals,
there is a problem with the name field. When I open up the contact record,
the Full Name field contains the person's first and last name, for example,
John Jones. However, when I click on Full Name, opening up the Check Full
Name box, the name does not appear at all - the fields are blank. I would
expect to see John in the first name field, and Jones in the last name
field, but neither appears. In order to correct this situation, I have to
manually type the first name into the first name field, and the last name
into the last name field.

In the past, I was aware of this issue but was not concerned because it
did not seem to effect me. That is no longer the case. I just got a
Blackberry and ran into a sync issue. I sync'd by Blackberry with Outlook,
no problem. Next, I added four records to Outlook and re-sync'd. The
Blackberry software detected the four new records and wanted to sync them
to my device. However, it also wanted to add 600 email addresses to the
First Name filed in Outlook!! Of course, I cancelled the sync, and in
checking around, I now theorize that the Blackberry software thinks that
the 600 first name fields are blank, and wants to fill them with the email
address.

To make a short story very long, how can I solve this problem?? One long
and tedious way would be (I think) to manually go through all 3200
records, opening up each name field to see if it contains a first name and
a last name, and entering the first and last names when they do not
appear. This has to take me many, many hours. Is there a better way?

Thanks Judy, good idea, but is there any way I can update the faulty records
without individually accessing 600 individual records? Isn't it strange that
the full name shows the full name, but the individual first name and last
name fields are blank? There must be an easier way than editing each record,
since the information is already there.


"Judy Gleeson (MVP Outlook)" judy wrote in message
...
I can help a bit. You don't need to open every record to see the date in
the First_Name and Last_Name fields- you just need to add those fields to
what you are looking at..

Change to the Phone List or By Category View. Add the two fields you need
(the Field Chooser is on the Advanced Toolbar - you open it, then drag the
fields you want up into the column headers beside existing fields eg
beside Fullname)

Regards

Judy Gleeson
MVP Outlook

www.judygleeson.com
www.deskdoctors.com

Are you sick of bad email practice? Get a copy of my paper "Implementing
Email Policy" from the Desk Doctors website.
"DW" wrote in message
...
I have about 3200 records in my Contacts. For quite a few individuals,
there is a problem with the name field. When I open up the contact record,
the Full Name field contains the person's first and last name, for
example, John Jones. However, when I click on Full Name, opening up the
Check Full Name box, the name does not appear at all - the fields are
blank. I would expect to see John in the first name field, and Jones in
the last name field, but neither appears. In order to correct this
situation, I have to manually type the first name into the first name
field, and the last name into the last name field.

In the past, I was aware of this issue but was not concerned because it
did not seem to effect me. That is no longer the case. I just got a
Blackberry and ran into a sync issue. I sync'd by Blackberry with
Outlook, no problem. Next, I added four records to Outlook and re-sync'd.
The Blackberry software detected the four new records and wanted to sync
them to my device. However, it also wanted to add 600 email addresses to
the First Name filed in Outlook!! Of course, I cancelled the sync, and in
checking around, I now theorize that the Blackberry software thinks that
the 600 first name fields are blank, and wants to fill them with the
email address.

To make a short story very long, how can I solve this problem?? One long
and tedious way would be (I think) to manually go through all 3200
records, opening up each name field to see if it contains a first name
and a last name, and entering the first and last names when they do not
appear. This has to take me many, many hours. Is there a better way?