"grutz" wrote in message
...

Here's an interesting problem for you computer nurds.
I'm working on a computer that has two windows profiles, one is the
orginal and the other is a new one just recently setup for work.
Outlook 2003 isn't beening used on the orginal login profile and on the
new profile it isn't retaining the password. Both have computer admin
rights and OS is WinXP SP3. I've tick "remember my password" in the
email accounts settings and it remains ticked but everytime it does a
"send and receive" it askes you for the password. I've spent today
trying to fix this issue with no success. Things I've tried:

1st - Did the registry hack, ie did the usual thing in
HKEY_Current_User/Software/Microsoft/Protected Storage System Provider
which has worked in the past, but not this time.
2nd - Created a new profile in Outlook.
3rd - Uninstalled AVG free v8.
4th - Deleted the email account settings and uninstalled Outlook plus
deleted folders and settings that remained. Then re-installed Outlook.
5th - Deleted the recent WinXP login profile that Outlook is not
working and created a new one.

What is the value in
HKCU\Software\Microsoft\Windows\CurrentVersion\Exp lorer\User Shell
Folders\AppData?
--
Brian Tillman [MVP-Outlook]