I am getting "not responding" for several functions within Outlook. I
am running it under Windows Vista Business (32 bit)

When starting Outlook today starts well.

If I then click on Calendar I get the monthly view and can add
appointments etc to it. However if I try to go to a different (daily
or weekly) view or want to access an appointment from the down arrow
on the date (3 appointments) it freezes and eventually get the
message "not responding"

If I try to go into Tasks again I get the message "not responding".

Has anyone any ideas as to how I can get around this?

Here's what I used to do, there is probably something easier
out there but I haven't needed it for a while.

To detect the offending item:

1) Open the mailbox in Outlook

2) Create a New folder (Calendar Test)

3) Do an advanced find on the old calendar and sort events by recurrence.

- Press F3
- Change the Look For: text box to Appointments and Meetings
- Click on the Advanced tab
- Click Field
- Select All Appointment fields
- Select Recurring
- Condition: equals
- Value: Yes
- Click the Add to List button
- Click Find Now

Drop and drag from advanced find listed events one at a time to the new
calendar, when you get to the corrupt item it will give you an error
message. (delete this item)

Move all your calendar items from Calendar Test folder back to original
calendar (these are previously dragged over items).

Contact Organizer.

If this does not fix the Calendar Freeze:

Try starting Outlook with the /safe command line switch. Go to the calendar
folder to see if Outlook freezes.

If there is a freeze I would guess one of the following.

1) A reminder or free/busy information couldn't be cleared. Try starting
Outlook with the /cleanfreebusy and /cleanreminders command line switch
while no items are stored in the calendar folder

2) A corrupted view. Try starting Outlook 1 time with the /cleanviews
command line switch

If there is no freeze when starting with the /safe switch -- visit the
folder you moved the items to and see if Outlook freezes. If it does, there
is still a corrupt item that Outlook can't deal with. If there is no
freeze, then I would guess that file outcmd.dat is corrupt. Rename this file
and restart Outlook. Outlook will recreate a new outcmd.dat file on open.

Outside of that --- beware of Offline Storage (*.OST) files. You might have
to create a new profile and temporarily disable Offline Storage while you
troubleshoot this issue.

Nikki

"Furry Fred" wrote in message
...
I am getting "not responding" for several functions within Outlook. I
am running it under Windows Vista Business (32 bit)

When starting Outlook today starts well.

If I then click on Calendar I get the monthly view and can add
appointments etc to it. However if I try to go to a different (daily
or weekly) view or want to access an appointment from the down arrow
on the date (3 appointments) it freezes and eventually get the
message "not responding"

If I try to go into Tasks again I get the message "not responding".

Has anyone any ideas as to how I can get around this?

On 6 Oct, 13:31, "Nikki Peterson" wrote:
Here's what I used to do, there is probably something easier
out there but I haven't needed it for a while.

To detect the offending item:

1) Open the mailbox in Outlook

2) Create a New folder (Calendar Test)

3) Do an advanced find on the old calendar and sort events by recurrence.

- Press F3
- Change the Look For: text box to Appointments and Meetings
- Click on the Advanced tab
- Click Field
- Select All Appointment fields
- Select Recurring
- Condition: equals
- Value: Yes
- Click the Add to List button
- Click Find Now

Drop and drag from advanced find listed events one at a time to the new
calendar, when you get to the corrupt item it will give you an error
message. (delete this item)

Move all your calendar items from Calendar Test folder back to original
calendar (these are previously dragged over items).

Contact Organizer.

If this does not fix the Calendar Freeze:

Try starting Outlook with the /safe command line switch. *Go to the calendar
folder to see if Outlook freezes.

If there is a freeze I would guess one of the following.

1) A reminder or free/busy information couldn't be cleared. *Try starting
Outlook with the /cleanfreebusy and /cleanreminders command line switch
while no items are stored in the calendar folder

2) A corrupted view. *Try starting Outlook 1 time with the /cleanviews
command line switch

If there is no freeze when starting with the /safe switch -- visit the
folder you moved the items to and see if Outlook freezes. *If it does, there
is still a corrupt item that Outlook can't deal with. *If there is no
freeze, then I would guess that file outcmd.dat is corrupt. Rename this file
and restart Outlook. Outlook will recreate a new outcmd.dat file on open.

Outside of that --- beware of Offline Storage (*.OST) files. *You might have
to create a new profile and temporarily disable Offline Storage while you
troubleshoot this issue.

Nikki

"Furry Fred" wrote in message

...
I am getting "not responding" for several functions within Outlook. I
am running it under Windows Vista Business (32 bit)

When starting Outlook today starts well.

If I then click on Calendar I get the monthly view and can add
appointments etc to it. However if I try to go to a different (daily
or weekly) view or want to access an appointment from the down arrow
on the date (3 appointments) it freezes and eventually get the
message "not responding"

If I try to go into Tasks again I get the message "not responding".

Has anyone any ideas as to how I can get around this?

Finally (?) done it!

When I went into the Mail; tab I saw that I had 2 folders named
"Personal Folders"

I closed one and then everything started to work OK!

Thanks!