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#1
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Messages for a resource are sent to a non-existent account
We have four conference facilities for each of which we have set up in
Exchange Server 2003 a resource account with a calendar. At one time Person A and others were delegated to manage those resources. Person A has now left. Her account has been deleted and I can find no reference to her in any address book or as a remaining delegate. But when resource requests are sent to one of the conference facilities, they are also sent to Person A as well as to other resource managers. Naturally, the request to Person A is returned as undeliverable. It seems that somewhere in the Exchange Database - or perhaps in some other cached data there is an invalid reference to Person A, but I cannot find out how to discover it or fix it. Ideas welcome! |
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#2
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Messages for a resource are sent to a non-existent account
Frank Thynne wrote:
We have four conference facilities for each of which we have set up in Exchange Server 2003 a resource account with a calendar. At one time Person A and others were delegated to manage those resources. Person A has now left. Her account has been deleted and I can find no reference to her in any address book or as a remaining delegate. But when resource requests are sent to one of the conference facilities, they are also sent to Person A as well as to other resource managers. Naturally, the request to Person A is returned as undeliverable. It seems that somewhere in the Exchange Database - or perhaps in some other cached data there is an invalid reference to Person A, but I cannot find out how to discover it or fix it. Ideas welcome! Check out http://support.microsoft.com/?scid=kb;en-us;252800 (XCLN: Meeting Request Goes to Former Delegate) ....and try posting in microsoft.public.exchange.admin for Exchange-related stuff. |
#3
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Messages for a resource are sent to a non-existent account
Your reply fitted the situation well, and I thought it would give me a
complete solution - but, alas, not. KB article 253557 looed slightly more relevant than 252800 because we are using Outlook 2003 and not Schedule+, although the principles look the same. Unfortunately, after setting up a profile to access the "offending" resource account and using MDBVU32, I could find no Schedule + EMS Interface reference in any of the property names or values in the Associated Messages in FLD for the Inbox or any other folder. I can't be sure I'm looking in the right place, and I hoped that the Query Interface might help me to locate, say, the account name of the departed delegate, but the interface does not seem easy to use, and it would be very time-consuming to set up profiles to access each of the resources that might refer to the stranded delegate. What I need is either: 1. a way to look for the stranded delegate's name in the whole of the Exchange database, and/or 2. a way to discover, perhaps by suitable logging, where the email message for the stranded delegate originates. I'll post this on the microsoft.public.exchange.admin group, too, as you suggest. Thanks for your help so far. Frank On Sep 30, 2:49*pm, "Lanwench [MVP - Exchange]" hoo.com wrote: Frank wrote: We have four conference facilities for each of which we have set up in Exchange Server 2003 a resource account with a calendar. At one time Person A and others were delegated to manage those resources. Person A has now left. Her account has been deleted and I can find no reference to her in any address book or as a remaining delegate. But when resource requests are sent to one of the conference facilities, they are also sent to Person A as well as to other resource managers. Naturally, the request to Person A is returned as undeliverable. It seems that somewhere in the Exchange Database - or perhaps in some other cached data there is an invalid reference to Person A, but I cannot find out how to discover it or fix it. Ideas welcome! Check outhttp://support.microsoft.com/?scid=kb;en-us;252800 (XCLN: Meeting Request Goes to Former Delegate) ...and try posting in microsoft.public.exchange.admin for Exchange-related stuff.- Hide quoted text - - Show quoted text - |
#4
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Messages for a resource are sent to a non-existent account
Frank,
I am having the same problem. Did you ever come up with a solution to this? "Frank Thynne" wrote: Your reply fitted the situation well, and I thought it would give me a complete solution - but, alas, not. KB article 253557 looed slightly more relevant than 252800 because we are using Outlook 2003 and not Schedule+, although the principles look the same. Unfortunately, after setting up a profile to access the "offending" resource account and using MDBVU32, I could find no Schedule + EMS Interface reference in any of the property names or values in the Associated Messages in FLD for the Inbox or any other folder. I can't be sure I'm looking in the right place, and I hoped that the Query Interface might help me to locate, say, the account name of the departed delegate, but the interface does not seem easy to use, and it would be very time-consuming to set up profiles to access each of the resources that might refer to the stranded delegate. What I need is either: 1. a way to look for the stranded delegate's name in the whole of the Exchange database, and/or 2. a way to discover, perhaps by suitable logging, where the email message for the stranded delegate originates. I'll post this on the microsoft.public.exchange.admin group, too, as you suggest. Thanks for your help so far. Frank On Sep 30, 2:49 pm, "Lanwench [MVP - Exchange]" hoo.com wrote: Frank wrote: We have four conference facilities for each of which we have set up in Exchange Server 2003 a resource account with a calendar. At one time Person A and others were delegated to manage those resources. Person A has now left. Her account has been deleted and I can find no reference to her in any address book or as a remaining delegate. But when resource requests are sent to one of the conference facilities, they are also sent to Person A as well as to other resource managers. Naturally, the request to Person A is returned as undeliverable. It seems that somewhere in the Exchange Database - or perhaps in some other cached data there is an invalid reference to Person A, but I cannot find out how to discover it or fix it. Ideas welcome! Check outhttp://support.microsoft.com/?scid=kb;en-us;252800 (XCLN: Meeting Request Goes to Former Delegate) ...and try posting in microsoft.public.exchange.admin for Exchange-related stuff.- Hide quoted text - - Show quoted text - |
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