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#1
April 30th 08, 12:36 PM
posted to microsoft.public.outlook
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Question about Outlook 2007
Hi guys,
I have been unable to view attachments of any file type using Outlook 2007 on Vista Ultimate. * When I try to view an attachment, for example a GIF file, I get a message box saying "The operation Failed. An object could not be found." * When I try to save the attachment, I get a message box saying "Cannot save the attachment." * When I try to "preview" the file, I get a page with a message saying "This file cannot be previewed. Try opening the file in the program in which it was created." I can, however, view, preview and save the same files on Windows XP / Office 2003. Is anyone able to shed any light on this please? - Graham 
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#3
May 2nd 08, 06:47 AM
posted to microsoft.public.outlook
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Question about Outlook 2007
Hi Diane,
Diagnostics revealed nothing. Did it twice. The behaviour occurs no matter the file type. Even simple txt files fail to open. - Graham "Diane Poremsky {MVP}" wrote in message ... have you tried office diagnostics yet? That should be the first step. does this happen for every attachment - from gif to jpg to pdf to word and excel files or does it only happen with some file types? -- Diane Poremsky [MVP - Outlook] Author, Teach Yourself Outlook 2003 in 24 Hours Need Help with Common Tasks? http://www.outlook-tips.net/beginner/ Outlook 2007: http://www.slipstick.com/outlook/ol2007/ Outlook Tips by email: Outlook Tips: http://www.outlook-tips.net/ Outlook & Exchange Solutions Center: http://www.slipstick.com Subscribe to Exchange Messaging Outlook newsletter: "Graham R Seach" wrote in message ... Hi guys, I have been unable to view attachments of any file type using Outlook 2007 on Vista Ultimate. * When I try to view an attachment, for example a GIF file, I get a message box saying "The operation Failed. An object could not be found." * When I try to save the attachment, I get a message box saying "Cannot save the attachment." * When I try to "preview" the file, I get a page with a message saying "This file cannot be previewed. Try opening the file in the program in which it was created." I can, however, view, preview and save the same files on Windows XP / Office 2003. Is anyone able to shed any light on this please? - Graham
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#4
May 2nd 08, 02:41 PM
posted to microsoft.public.outlook
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Question about Outlook 2007
have you checked the secure temp folder?
http://www.slipstick.com/outlook/securetemp.htm -- Diane Poremsky [MVP - Outlook] Author, Teach Yourself Outlook 2003 in 24 Hours Need Help with Common Tasks? http://www.outlook-tips.net/beginner/ Outlook 2007: http://www.slipstick.com/outlook/ol2007/ Outlook Tips by email: Outlook Tips: http://www.outlook-tips.net/ Outlook & Exchange Solutions Center: http://www.slipstick.com Subscribe to Exchange Messaging Outlook newsletter: "Graham R Seach" wrote in message ... Hi Diane, Diagnostics revealed nothing. Did it twice. The behaviour occurs no matter the file type. Even simple txt files fail to open. - Graham "Diane Poremsky {MVP}" wrote in message ... have you tried office diagnostics yet? That should be the first step. does this happen for every attachment - from gif to jpg to pdf to word and excel files or does it only happen with some file types? -- Diane Poremsky [MVP - Outlook] Author, Teach Yourself Outlook 2003 in 24 Hours Need Help with Common Tasks? http://www.outlook-tips.net/beginner/ Outlook 2007: http://www.slipstick.com/outlook/ol2007/ Outlook Tips by email: Outlook Tips: http://www.outlook-tips.net/ Outlook & Exchange Solutions Center: http://www.slipstick.com Subscribe to Exchange Messaging Outlook newsletter: "Graham R Seach" wrote in message ... Hi guys, I have been unable to view attachments of any file type using Outlook 2007 on Vista Ultimate. * When I try to view an attachment, for example a GIF file, I get a message box saying "The operation Failed. An object could not be found." * When I try to save the attachment, I get a message box saying "Cannot save the attachment." * When I try to "preview" the file, I get a page with a message saying "This file cannot be previewed. Try opening the file in the program in which it was created." I can, however, view, preview and save the same files on Windows XP / Office 2003. Is anyone able to shed any light on this please? - Graham
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#5
May 3rd 08, 04:23 AM
posted to microsoft.public.outlook
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Question about Outlook 2007
Hi Diane,
The folder had a lot of stuff in it, so I cleared it of all but cookies. No change - the problem still exists. - Graham "Diane Poremsky {MVP}" wrote in message ... have you checked the secure temp folder? http://www.slipstick.com/outlook/securetemp.htm -- Diane Poremsky [MVP - Outlook] Author, Teach Yourself Outlook 2003 in 24 Hours Need Help with Common Tasks? http://www.outlook-tips.net/beginner/ Outlook 2007: http://www.slipstick.com/outlook/ol2007/ Outlook Tips by email: Outlook Tips: http://www.outlook-tips.net/ Outlook & Exchange Solutions Center: http://www.slipstick.com Subscribe to Exchange Messaging Outlook newsletter: "Graham R Seach" wrote in message ... Hi Diane, Diagnostics revealed nothing. Did it twice. The behaviour occurs no matter the file type. Even simple txt files fail to open. - Graham "Diane Poremsky {MVP}" wrote in message ... have you tried office diagnostics yet? That should be the first step. does this happen for every attachment - from gif to jpg to pdf to word and excel files or does it only happen with some file types? -- Diane Poremsky [MVP - Outlook] Author, Teach Yourself Outlook 2003 in 24 Hours Need Help with Common Tasks? http://www.outlook-tips.net/beginner/ Outlook 2007: http://www.slipstick.com/outlook/ol2007/ Outlook Tips by email: Outlook Tips: http://www.outlook-tips.net/ Outlook & Exchange Solutions Center: http://www.slipstick.com Subscribe to Exchange Messaging Outlook newsletter: "Graham R Seach" wrote in message ... Hi guys, I have been unable to view attachments of any file type using Outlook 2007 on Vista Ultimate. * When I try to view an attachment, for example a GIF file, I get a message box saying "The operation Failed. An object could not be found." * When I try to save the attachment, I get a message box saying "Cannot save the attachment." * When I try to "preview" the file, I get a page with a message saying "This file cannot be previewed. Try opening the file in the program in which it was created." I can, however, view, preview and save the same files on Windows XP / Office 2003. Is anyone able to shed any light on this please? - Graham
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#6
May 3rd 08, 02:59 PM
posted to microsoft.public.outlook
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Question about Outlook 2007
was that the internet temp or the content.outlook folder?
-- Diane Poremsky [MVP - Outlook] Author, Teach Yourself Outlook 2003 in 24 Hours Need Help with Common Tasks? http://www.outlook-tips.net/beginner/ Outlook 2007: http://www.slipstick.com/outlook/ol2007/ Outlook Tips by email: Outlook Tips: http://www.outlook-tips.net/ Outlook & Exchange Solutions Center: http://www.slipstick.com Subscribe to Exchange Messaging Outlook newsletter: "Graham R Seach" wrote in message ... Hi Diane, The folder had a lot of stuff in it, so I cleared it of all but cookies. No change - the problem still exists. - Graham "Diane Poremsky {MVP}" wrote in message ... have you checked the secure temp folder? http://www.slipstick.com/outlook/securetemp.htm -- Diane Poremsky [MVP - Outlook] Author, Teach Yourself Outlook 2003 in 24 Hours Need Help with Common Tasks? http://www.outlook-tips.net/beginner/ Outlook 2007: http://www.slipstick.com/outlook/ol2007/ Outlook Tips by email: Outlook Tips: http://www.outlook-tips.net/ Outlook & Exchange Solutions Center: http://www.slipstick.com Subscribe to Exchange Messaging Outlook newsletter: "Graham R Seach" wrote in message ... Hi Diane, Diagnostics revealed nothing. Did it twice. The behaviour occurs no matter the file type. Even simple txt files fail to open. - Graham "Diane Poremsky {MVP}" wrote in message ... have you tried office diagnostics yet? That should be the first step. does this happen for every attachment - from gif to jpg to pdf to word and excel files or does it only happen with some file types? -- Diane Poremsky [MVP - Outlook] Author, Teach Yourself Outlook 2003 in 24 Hours Need Help with Common Tasks? http://www.outlook-tips.net/beginner/ Outlook 2007: http://www.slipstick.com/outlook/ol2007/ Outlook Tips by email: Outlook Tips: http://www.outlook-tips.net/ Outlook & Exchange Solutions Center: http://www.slipstick.com Subscribe to Exchange Messaging Outlook newsletter: "Graham R Seach" wrote in message ... Hi guys, I have been unable to view attachments of any file type using Outlook 2007 on Vista Ultimate. * When I try to view an attachment, for example a GIF file, I get a message box saying "The operation Failed. An object could not be found." * When I try to save the attachment, I get a message box saying "Cannot save the attachment." * When I try to "preview" the file, I get a page with a message saying "This file cannot be previewed. Try opening the file in the program in which it was created." I can, however, view, preview and save the same files on Windows XP / Office 2003. Is anyone able to shed any light on this please? - Graham
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#7
May 5th 08, 07:22 AM
posted to microsoft.public.outlook
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Question about Outlook 2007
Hi Diane,
Yes you're right; I had deleted temporary files in Internet Explorer. I then looked in c:\users\gseach.andromeda\appdata\local\microsoft\ windows\temporary internet files\content.outlook\alq0yqk4 ....but the folder was empty. This is the folder pointed to in the Registry. - Graham "Diane Poremsky {MVP}" wrote in message ... was that the internet temp or the content.outlook folder? -- Diane Poremsky [MVP - Outlook] Author, Teach Yourself Outlook 2003 in 24 Hours Need Help with Common Tasks? http://www.outlook-tips.net/beginner/ Outlook 2007: http://www.slipstick.com/outlook/ol2007/ Outlook Tips by email: Outlook Tips: http://www.outlook-tips.net/ Outlook & Exchange Solutions Center: http://www.slipstick.com Subscribe to Exchange Messaging Outlook newsletter: "Graham R Seach" wrote in message ... Hi Diane, The folder had a lot of stuff in it, so I cleared it of all but cookies. No change - the problem still exists. - Graham "Diane Poremsky {MVP}" wrote in message ... have you checked the secure temp folder? http://www.slipstick.com/outlook/securetemp.htm -- Diane Poremsky [MVP - Outlook] Author, Teach Yourself Outlook 2003 in 24 Hours Need Help with Common Tasks? http://www.outlook-tips.net/beginner/ Outlook 2007: http://www.slipstick.com/outlook/ol2007/ Outlook Tips by email: Outlook Tips: http://www.outlook-tips.net/ Outlook & Exchange Solutions Center: http://www.slipstick.com Subscribe to Exchange Messaging Outlook newsletter: "Graham R Seach" wrote in message ... Hi Diane, Diagnostics revealed nothing. Did it twice. The behaviour occurs no matter the file type. Even simple txt files fail to open. - Graham "Diane Poremsky {MVP}" wrote in message ... have you tried office diagnostics yet? That should be the first step. does this happen for every attachment - from gif to jpg to pdf to word and excel files or does it only happen with some file types? -- Diane Poremsky [MVP - Outlook] Author, Teach Yourself Outlook 2003 in 24 Hours Need Help with Common Tasks? http://www.outlook-tips.net/beginner/ Outlook 2007: http://www.slipstick.com/outlook/ol2007/ Outlook Tips by email: Outlook Tips: http://www.outlook-tips.net/ Outlook & Exchange Solutions Center: http://www.slipstick.com Subscribe to Exchange Messaging Outlook newsletter: "Graham R Seach" wrote in message ... Hi guys, I have been unable to view attachments of any file type using Outlook 2007 on Vista Ultimate. * When I try to view an attachment, for example a GIF file, I get a message box saying "The operation Failed. An object could not be found." * When I try to save the attachment, I get a message box saying "Cannot save the attachment." * When I try to "preview" the file, I get a page with a message saying "This file cannot be previewed. Try opening the file in the program in which it was created." I can, however, view, preview and save the same files on Windows XP / Office 2003. Is anyone able to shed any light on this please? - Graham
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#8
May 20th 08, 08:59 PM
posted to microsoft.public.outlook
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Question about Outlook 2007
I am having the same problem too, has there been any resolution?
"Graham R Seach" wrote: Hi Diane, Yes you're right; I had deleted temporary files in Internet Explorer. I then looked in c:\users\gseach.andromeda\appdata\local\microsoft\ windows\temporary internet files\content.outlook\alq0yqk4 ....but the folder was empty. This is the folder pointed to in the Registry. - Graham "Diane Poremsky {MVP}" wrote in message ... was that the internet temp or the content.outlook folder? -- Diane Poremsky [MVP - Outlook] Author, Teach Yourself Outlook 2003 in 24 Hours Need Help with Common Tasks? http://www.outlook-tips.net/beginner/ Outlook 2007: http://www.slipstick.com/outlook/ol2007/ Outlook Tips by email: Outlook Tips: http://www.outlook-tips.net/ Outlook & Exchange Solutions Center: http://www.slipstick.com Subscribe to Exchange Messaging Outlook newsletter: "Graham R Seach" wrote in message ... Hi Diane, The folder had a lot of stuff in it, so I cleared it of all but cookies. No change - the problem still exists. - Graham "Diane Poremsky {MVP}" wrote in message ... have you checked the secure temp folder? http://www.slipstick.com/outlook/securetemp.htm -- Diane Poremsky [MVP - Outlook] Author, Teach Yourself Outlook 2003 in 24 Hours Need Help with Common Tasks? http://www.outlook-tips.net/beginner/ Outlook 2007: http://www.slipstick.com/outlook/ol2007/ Outlook Tips by email: Outlook Tips: http://www.outlook-tips.net/ Outlook & Exchange Solutions Center: http://www.slipstick.com Subscribe to Exchange Messaging Outlook newsletter: "Graham R Seach" wrote in message ... Hi Diane, Diagnostics revealed nothing. Did it twice. The behaviour occurs no matter the file type. Even simple txt files fail to open. - Graham "Diane Poremsky {MVP}" wrote in message ... have you tried office diagnostics yet? That should be the first step. does this happen for every attachment - from gif to jpg to pdf to word and excel files or does it only happen with some file types? -- Diane Poremsky [MVP - Outlook] Author, Teach Yourself Outlook 2003 in 24 Hours Need Help with Common Tasks? http://www.outlook-tips.net/beginner/ Outlook 2007: http://www.slipstick.com/outlook/ol2007/ Outlook Tips by email: Outlook Tips: http://www.outlook-tips.net/ Outlook & Exchange Solutions Center: http://www.slipstick.com Subscribe to Exchange Messaging Outlook newsletter: "Graham R Seach" wrote in message ... Hi guys, I have been unable to view attachments of any file type using Outlook 2007 on Vista Ultimate. * When I try to view an attachment, for example a GIF file, I get a message box saying "The operation Failed. An object could not be found." * When I try to save the attachment, I get a message box saying "Cannot save the attachment." * When I try to "preview" the file, I get a page with a message saying "This file cannot be previewed. Try opening the file in the program in which it was created." I can, however, view, preview and save the same files on Windows XP / Office 2003. Is anyone able to shed any light on this please? - Graham
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#9
May 21st 08, 04:05 AM
posted to microsoft.public.outlook
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Question about Outlook 2007
Nope. Still can't read attachments!
- Graham "Bull" wrote in message ... I am having the same problem too, has there been any resolution? "Graham R Seach" wrote: Hi Diane, Yes you're right; I had deleted temporary files in Internet Explorer. I then looked in c:\users\gseach.andromeda\appdata\local\microsoft\ windows\temporary internet files\content.outlook\alq0yqk4 ....but the folder was empty. This is the folder pointed to in the Registry. - Graham "Diane Poremsky {MVP}" wrote in message ... was that the internet temp or the content.outlook folder? -- Diane Poremsky [MVP - Outlook] Author, Teach Yourself Outlook 2003 in 24 Hours Need Help with Common Tasks? http://www.outlook-tips.net/beginner/ Outlook 2007: http://www.slipstick.com/outlook/ol2007/ Outlook Tips by email: Outlook Tips: http://www.outlook-tips.net/ Outlook & Exchange Solutions Center: http://www.slipstick.com Subscribe to Exchange Messaging Outlook newsletter: "Graham R Seach" wrote in message ... Hi Diane, The folder had a lot of stuff in it, so I cleared it of all but cookies. No change - the problem still exists. - Graham "Diane Poremsky {MVP}" wrote in message ... have you checked the secure temp folder? http://www.slipstick.com/outlook/securetemp.htm -- Diane Poremsky [MVP - Outlook] Author, Teach Yourself Outlook 2003 in 24 Hours Need Help with Common Tasks? http://www.outlook-tips.net/beginner/ Outlook 2007: http://www.slipstick.com/outlook/ol2007/ Outlook Tips by email: Outlook Tips: http://www.outlook-tips.net/ Outlook & Exchange Solutions Center: http://www.slipstick.com Subscribe to Exchange Messaging Outlook newsletter: "Graham R Seach" wrote in message ... Hi Diane, Diagnostics revealed nothing. Did it twice. The behaviour occurs no matter the file type. Even simple txt files fail to open. - Graham "Diane Poremsky {MVP}" wrote in message ... have you tried office diagnostics yet? That should be the first step. does this happen for every attachment - from gif to jpg to pdf to word and excel files or does it only happen with some file types? -- Diane Poremsky [MVP - Outlook] Author, Teach Yourself Outlook 2003 in 24 Hours Need Help with Common Tasks? http://www.outlook-tips.net/beginner/ Outlook 2007: http://www.slipstick.com/outlook/ol2007/ Outlook Tips by email: Outlook Tips: http://www.outlook-tips.net/ Outlook & Exchange Solutions Center: http://www.slipstick.com Subscribe to Exchange Messaging Outlook newsletter: "Graham R Seach" wrote in message ... Hi guys, I have been unable to view attachments of any file type using Outlook 2007 on Vista Ultimate. * When I try to view an attachment, for example a GIF file, I get a message box saying "The operation Failed. An object could not be found." * When I try to save the attachment, I get a message box saying "Cannot save the attachment." * When I try to "preview" the file, I get a page with a message saying "This file cannot be previewed. Try opening the file in the program in which it was created." I can, however, view, preview and save the same files on Windows XP / Office 2003. Is anyone able to shed any light on this please? - Graham
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#10
May 29th 08, 10:43 AM
posted to microsoft.public.outlook
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Question about Outlook 2007
Are you ba any chance using Symantec Antivirus software?
http://service1.symantec.com/support...c?OpenDocument "Graham R Seach" wrote: Nope. Still can't read attachments! - Graham "Bull" wrote in message ... I am having the same problem too, has there been any resolution? "Graham R Seach" wrote: Hi Diane, Yes you're right; I had deleted temporary files in Internet Explorer. I then looked in c:\users\gseach.andromeda\appdata\local\microsoft\ windows\temporary internet files\content.outlook\alq0yqk4 ....but the folder was empty. This is the folder pointed to in the Registry. - Graham "Diane Poremsky {MVP}" wrote in message ... was that the internet temp or the content.outlook folder? -- Diane Poremsky [MVP - Outlook] Author, Teach Yourself Outlook 2003 in 24 Hours Need Help with Common Tasks? http://www.outlook-tips.net/beginner/ Outlook 2007: http://www.slipstick.com/outlook/ol2007/ Outlook Tips by email: Outlook Tips: http://www.outlook-tips.net/ Outlook & Exchange Solutions Center: http://www.slipstick.com Subscribe to Exchange Messaging Outlook newsletter: "Graham R Seach" wrote in message ... Hi Diane, The folder had a lot of stuff in it, so I cleared it of all but cookies. No change - the problem still exists. - Graham "Diane Poremsky {MVP}" wrote in message ... have you checked the secure temp folder? http://www.slipstick.com/outlook/securetemp.htm -- Diane Poremsky [MVP - Outlook] Author, Teach Yourself Outlook 2003 in 24 Hours Need Help with Common Tasks? http://www.outlook-tips.net/beginner/ Outlook 2007: http://www.slipstick.com/outlook/ol2007/ Outlook Tips by email: Outlook Tips: http://www.outlook-tips.net/ Outlook & Exchange Solutions Center: http://www.slipstick.com Subscribe to Exchange Messaging Outlook newsletter: "Graham R Seach" wrote in message ... Hi Diane, Diagnostics revealed nothing. Did it twice. The behaviour occurs no matter the file type. Even simple txt files fail to open. - Graham "Diane Poremsky {MVP}" wrote in message ... have you tried office diagnostics yet? That should be the first step. does this happen for every attachment - from gif to jpg to pdf to word and excel files or does it only happen with some file types? -- Diane Poremsky [MVP - Outlook] Author, Teach Yourself Outlook 2003 in 24 Hours Need Help with Common Tasks? http://www.outlook-tips.net/beginner/ Outlook 2007: http://www.slipstick.com/outlook/ol2007/ Outlook Tips by email: Outlook Tips: http://www.outlook-tips.net/ Outlook & Exchange Solutions Center: http://www.slipstick.com Subscribe to Exchange Messaging Outlook newsletter: "Graham R Seach" wrote in message ... Hi guys, I have been unable to view attachments of any file type using Outlook 2007 on Vista Ultimate. * When I try to view an attachment, for example a GIF file, I get a message box saying "The operation Failed. An object could not be found." * When I try to save the attachment, I get a message box saying "Cannot save the attachment." * When I try to "preview" the file, I get a page with a message saying "This file cannot be previewed. Try opening the file in the program in which it was created." I can, however, view, preview and save the same files on Windows XP / Office 2003. Is anyone able to shed any light on this please? - Graham
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