Hi Russ Tee

We 're having (almost) exactly the same problem as you 're describing.
It 's been hard for me to find even any people on the net that have
this.
We 've almost tried anything: patching our servers to the latest level,
migrating to a higher Exchange version, enable outlook logging, opened
support tickets with Microsoft: nothing! Nobody or nothing helped
anything.
Here 's our situation: Windows 2000 AD, Exchange 2000 and recently
migrated to a new Exchange 2003. Things that can fiddle around in our
Exchange are everywhe we 've got Blackberry, Veritas Netbackup, Trend
Scanmail, Cisco Unity.
and these are the weird stuff we 've been encountering: lmailboxes that
get about 95% of their emails in the deleted items, not only from Inbox
but from any subfolder or folders like tasks and calendar. So that means
all triage that has been done is lost and has to be restored from a
backup. Sometimes mails even disappear completely. It sometimes even
happens to pst files. Outlook clients are 98% 2003 SP2, some 2000's
When this happens, it happens to several users at the same time.
Personally I 've had it about 3 times with my mailbox.
What I 'm suspecting is the Blackberry that messes it all up. Why?
That, and the installation of Veritas Netbackup 5.1 are only big changes
that were implemented at the time when the problems began. Blackberry
denies that it might have to do anything with them, Microsoft tells us
to upgrade everything to the latest versions and patch levels.
So no solution from them, as was to be expected.
Now you could say: remove your Blackberry and see what happens. Problem
here is that management are the prime users of this, let 's call it
"THING", and the phenomenom only happens around every 6 weeks.

I hope you might have found the solution yourself. At least I 'm
searching for some common ground here because we don 't know where to
look anymore.


--
harakiri
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