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#1
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Can anyone help with this issue please.
We have a shared mailbox that a few people use. The mailbox is constantly filling up with emails that are no longer valid after 7 days as they are just confirmations that are needed. I have setup autoarchive to delete any emails that are older than 7 days, autoarchive to run every day and not to prompt before running. This doesn't seem to work and everytime I go into the mailbox directly the prompt before running option is selected so it doesn't run. Does anyone know what is causing this, a way around it or another way to automatically delete the mails after x days Thanks in advance |
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#2
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Shared mailbox as in a secondary mailbox? AutoArchive only works on the
primary mailbox in a mail profile. -- Robert Sparnaaij [MVP-Outlook] Coauthor, Configuring Microsoft Outlook 2003 http://www.howto-outlook.com/ Outlook FAQ, HowTo, Downloads, Add-Ins and more http://www.msoutlook.info/ Real World Questions, Real World Answers ----- "Andy White" wrote in message ... Can anyone help with this issue please. We have a shared mailbox that a few people use. The mailbox is constantly filling up with emails that are no longer valid after 7 days as they are just confirmations that are needed. I have setup autoarchive to delete any emails that are older than 7 days, autoarchive to run every day and not to prompt before running. This doesn't seem to work and everytime I go into the mailbox directly the prompt before running option is selected so it doesn't run. Does anyone know what is causing this, a way around it or another way to automatically delete the mails after x days Thanks in advance |
#3
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So Roady does that mean the solution is to log on as that Mailbox and set
Autoarchive settings for it? Or is this just not going to work? Regards Judy Gleeson MVP Outlook Trainer and Consultant There are various articles about using Outlook he www.judygleeson.com Canberra, Australia "Roady [MVP]" t wrote in message ... Shared mailbox as in a secondary mailbox? AutoArchive only works on the primary mailbox in a mail profile. -- Robert Sparnaaij [MVP-Outlook] Coauthor, Configuring Microsoft Outlook 2003 http://www.howto-outlook.com/ Outlook FAQ, HowTo, Downloads, Add-Ins and more http://www.msoutlook.info/ Real World Questions, Real World Answers ----- "Andy White" wrote in message ... Can anyone help with this issue please. We have a shared mailbox that a few people use. The mailbox is constantly filling up with emails that are no longer valid after 7 days as they are just confirmations that are needed. I have setup autoarchive to delete any emails that are older than 7 days, autoarchive to run every day and not to prompt before running. This doesn't seem to work and everytime I go into the mailbox directly the prompt before running option is selected so it doesn't run. Does anyone know what is causing this, a way around it or another way to automatically delete the mails after x days Thanks in advance |
#4
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It would only work for the primary mailbox so you'd have to run Archive from
within that additional mail profile with the secondary mailbox now configured as the primary mailbox. AutoArchive would not work unless you have that profile open when AutoArchive needs to run. IMO you'd better off running it manually then instead of timing and sit and wait for it to happen automagically ;-) This AutoArchive structure might not make sense with the new Outlook 2007 capabilities of assigning separate mail stores to separate accounts but it does still make sense for secondary Exchange mailboxes or otherwise the archive could be scattered into pst-pieces on machines of each one connecting to that mailbox; a mail would end up in the archive of the person who just happened to have AutoArchive running at that specific time. -- Robert Sparnaaij [MVP-Outlook] Coauthor, Configuring Microsoft Outlook 2003 http://www.howto-outlook.com/ Outlook FAQ, HowTo, Downloads, Add-Ins and more http://www.msoutlook.info/ Real World Questions, Real World Answers ----- "Judy Gleeson (MVP Outlook)" wrote in message ... So Roady does that mean the solution is to log on as that Mailbox and set Autoarchive settings for it? Or is this just not going to work? Regards Judy Gleeson MVP Outlook Trainer and Consultant There are various articles about using Outlook he www.judygleeson.com Canberra, Australia "Roady [MVP]" t wrote in message ... Shared mailbox as in a secondary mailbox? AutoArchive only works on the primary mailbox in a mail profile. -- Robert Sparnaaij [MVP-Outlook] Coauthor, Configuring Microsoft Outlook 2003 http://www.howto-outlook.com/ Outlook FAQ, HowTo, Downloads, Add-Ins and more http://www.msoutlook.info/ Real World Questions, Real World Answers ----- "Andy White" wrote in message ... Can anyone help with this issue please. We have a shared mailbox that a few people use. The mailbox is constantly filling up with emails that are no longer valid after 7 days as they are just confirmations that are needed. I have setup autoarchive to delete any emails that are older than 7 days, autoarchive to run every day and not to prompt before running. This doesn't seem to work and everytime I go into the mailbox directly the prompt before running option is selected so it doesn't run. Does anyone know what is causing this, a way around it or another way to automatically delete the mails after x days Thanks in advance |
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