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I have new Comcast hi speed service and new computer with Vista Home Premium,
Office Pro 2007 and MS Outlook. Everything works but my inbound email. Comcast has tried to help and their messages get through and so do MS Outlook test messages, but nothing else. Have turned off anti-virus email scanning on both in and outbound emails. Firewall still running. Ports re-set to Comcast's specs. Still can't receive ANY inbound email from anyone else. |
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#2
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JournalistJane wrote:
I have new Comcast hi speed service and new computer with Vista Home Premium, Office Pro 2007 and MS Outlook. Everything works but my inbound email. Comcast has tried to help and their messages get through and so do MS Outlook test messages, but nothing else. Have turned off anti-virus email scanning on both in and outbound emails. Firewall still running. Ports re-set to Comcast's specs. Still can't receive ANY inbound email from anyone else. What happened when you used the account test button? What happens when you click Send/Receive? Are you sure there is mail waiting for you in the Inbox on the server? -- Brian Tillman [MVP-Outlook] |
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Do you get an error when you check for new mail? If Comcast messages are
getting through to you, and your Outlook tests are coming in, then your inbound mail is fine and your mailbox appears to be working. What I'd look at is this: - Are the Comcast folks sending mail to the same address that the external people are sending mail to? - Is this your Comcast address that's having a problem? Or an externally hosted mailbox (like yourdomain.com)? "JournalistJane" wrote in message ... I have new Comcast hi speed service and new computer with Vista Home Premium, Office Pro 2007 and MS Outlook. Everything works but my inbound email. Comcast has tried to help and their messages get through and so do MS Outlook test messages, but nothing else. Have turned off anti-virus email scanning on both in and outbound emails. Firewall still running. Ports re-set to Comcast's specs. Still can't receive ANY inbound email from anyone else. |
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