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Outlook 2007/Vista - Outbound mail failing



 
 
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  #1  
Old May 4th 07, 04:11 PM posted to microsoft.public.outlook
makerofgirls
external usenet poster
 
Posts: 4
Default Outlook 2007/Vista - Outbound mail failing

I was ale to add my POP3 email account and receive my mail; however, at send
time, using the defaut port McAfee said it failed to properly scan th email
and they were not sent and to verify that my computer was connected to the
internet. The I changed the port to 465 and I no longer get the McAfee
message; instead I got another message saying the outbound SMTP Server did
not repond.

Anybody out there with the same problem and with a solution?

Thanks.
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  #2  
Old May 4th 07, 04:39 PM posted to microsoft.public.outlook
Peter Foldes
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Posts: 881
Default Outlook 2007/Vista - Outbound mail failing

Remove MacAfee from your system. It is the cause of many issues including the one you have at present. MacAfee will not tell you this for the obvious reason

--
Peter

Please Reply to Newsgroup for the benefit of others
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"makerofgirls" wrote in message ...
I was ale to add my POP3 email account and receive my mail; however, at send
time, using the defaut port McAfee said it failed to properly scan th email
and they were not sent and to verify that my computer was connected to the
internet. The I changed the port to 465 and I no longer get the McAfee
message; instead I got another message saying the outbound SMTP Server did
not repond.

Anybody out there with the same problem and with a solution?

Thanks.

  #3  
Old May 4th 07, 05:11 PM posted to microsoft.public.outlook
makerofgirls
external usenet poster
 
Posts: 4
Default Outlook 2007/Vista - Outbound mail failing

Thanks Peter... What A/V or firewall should I use instead?

"Peter Foldes" wrote:

Remove MacAfee from your system. It is the cause of many issues including the one you have at present. MacAfee will not tell you this for the obvious reason

--
Peter

Please Reply to Newsgroup for the benefit of others
Requests for assistance by email can not and will not be acknowledged.

"makerofgirls" wrote in message ...
I was ale to add my POP3 email account and receive my mail; however, at send
time, using the defaut port McAfee said it failed to properly scan th email
and they were not sent and to verify that my computer was connected to the
internet. The I changed the port to 465 and I no longer get the McAfee
message; instead I got another message saying the outbound SMTP Server did
not repond.

Anybody out there with the same problem and with a solution?

Thanks.


  #4  
Old May 4th 07, 09:21 PM posted to microsoft.public.outlook
Brian Tillman
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Posts: 17,452
Default Outlook 2007/Vista - Outbound mail failing

makerofgirls wrote:

Thanks Peter... What A/V or firewall should I use instead?


There's nothing wrong with using McAfee. Just uninstall it and then
reinstall it WITHOUT the mail integration feature. You will stil be
protected.
--
Brian Tillman

  #5  
Old May 4th 07, 10:24 PM posted to microsoft.public.outlook
Peter Foldes
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Posts: 881
Default Outlook 2007/Vista - Outbound mail failing

Brian

I have a different view of MacAfee and also Norton. Had some that did exactly as you say and might I mention it is correct to assume as per your post but the issue came back with it even with the email integration not installed. MacAfee and Norton are 2 very incompatible AV programs that tend to cause many different issues not just with Office but also with the OS

--
Peter

Please Reply to Newsgroup for the benefit of others
Requests for assistance by email can not and will not be acknowledged.

"Brian Tillman" wrote in message ...
makerofgirls wrote:

Thanks Peter... What A/V or firewall should I use instead?


There's nothing wrong with using McAfee. Just uninstall it and then
reinstall it WITHOUT the mail integration feature. You will stil be
protected.
--
Brian Tillman

  #6  
Old May 6th 07, 10:53 PM posted to microsoft.public.outlook
Brian Tillman
external usenet poster
 
Posts: 17,452
Default Outlook 2007/Vista - Outbound mail failing

Peter Foldes wrote:

I have a different view of MacAfee and also Norton. Had some that did
exactly as you say and might I mention it is correct to assume as per
your post but the issue came back with it even with the email
integration not installed. MacAfee and Norton are 2 very incompatible
AV programs that tend to cause many different issues not just with
Office but also with the OS


In general, AV programs that do not integrate with the mail client work well
enough. I personally have never had a report of McAfee's VirusShield
causing O/S problems, but I guess I wouldn't be surprised to here such a
report concerning a Symantec product.

Since the person spent money on McAfee already, it can't hurt to reinstall
it without the mail feature, thereby saving the investment. If it still
causes trouble, then it's time to consider another AV program.
--
Brian Tillman

  #7  
Old May 8th 07, 07:41 PM posted to microsoft.public.outlook
makerofgirls
external usenet poster
 
Posts: 4
Default Outlook 2007/Vista - Outbound mail failing

I uninstalled McAfee altogether and still cannot get Outlook to pass beyond
"testing the account settings"... The lo on process to the outnoud SMTP
servers times out; I've used both port 45 and 465...

"Brian Tillman" wrote:

Peter Foldes wrote:

I have a different view of MacAfee and also Norton. Had some that did
exactly as you say and might I mention it is correct to assume as per
your post but the issue came back with it even with the email
integration not installed. MacAfee and Norton are 2 very incompatible
AV programs that tend to cause many different issues not just with
Office but also with the OS


In general, AV programs that do not integrate with the mail client work well
enough. I personally have never had a report of McAfee's VirusShield
causing O/S problems, but I guess I wouldn't be surprised to here such a
report concerning a Symantec product.

Since the person spent money on McAfee already, it can't hurt to reinstall
it without the mail feature, thereby saving the investment. If it still
causes trouble, then it's time to consider another AV program.
--
Brian Tillman


  #8  
Old May 8th 07, 09:58 PM posted to microsoft.public.outlook
Brian Tillman
external usenet poster
 
Posts: 17,452
Default Outlook 2007/Vista - Outbound mail failing

makerofgirls wrote:

I uninstalled McAfee altogether and still cannot get Outlook to pass
beyond "testing the account settings"... The lo on process to the
outnoud SMTP servers times out; I've used both port 45 and 465...


When using port 465, did you click the box that select SSL? I doubt that
port 45 is appropriate in any case. 25 would be a better choice. Did you
check your ISP's support site?
--
Brian Tillman

 




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