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#1
November 19th 09, 01:10 PM
posted to microsoft.public.windows.inetexplorer.ie6_outlookexpress
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Errors 0x800CCC90 & 0x800CCC92
I am having the above error numbers appear. I have tried my username with and
without the @btconnect.com and have also deleted the account and started up again and entered a new account. I have no antivirus running. The complete error message is:- There was a problem logging onto your mail server. Your Password was rejected. Account: 'pop3.btconnect.com', Server: 'pop3.btconnect.com', Protocol: POP3, Server Response: '-ERR Logon failu unknown user name or bad password.', Port: 110, Secure(SSL): No, Server Error: 0x800CCC90, Error Number: 0x800CCC92 Any help would be appreciated. 
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#2
November 19th 09, 01:28 PM
posted to microsoft.public.windows.inetexplorer.ie6_outlookexpress
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Errors 0x800CCC90 & 0x800CCC92
You need to have authentication checked.
http://btbusiness.custhelp.com/app/a...2051,2064,2096 -- Ron Sommer MS MVP-Mail "Roger" wrote in message ... I am having the above error numbers appear. I have tried my username with and without the @btconnect.com and have also deleted the account and started up again and entered a new account. I have no antivirus running. The complete error message is:- There was a problem logging onto your mail server. Your Password was rejected. Account: 'pop3.btconnect.com', Server: 'pop3.btconnect.com', Protocol: POP3, Server Response: '-ERR Logon failu unknown user name or bad password.', Port: 110, Secure(SSL): No, Server Error: 0x800CCC90, Error Number: 0x800CCC92 Any help would be appreciated.
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#3
November 19th 09, 01:28 PM
posted to microsoft.public.windows.inetexplorer.ie6_outlookexpress
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Errors 0x800CCC90 & 0x800CCC92
You need to have authentication checked.
http://btbusiness.custhelp.com/app/a...2051,2064,2096 -- Ron Sommer MS MVP-Mail "Roger" wrote in message ... I am having the above error numbers appear. I have tried my username with and without the @btconnect.com and have also deleted the account and started up again and entered a new account. I have no antivirus running. The complete error message is:- There was a problem logging onto your mail server. Your Password was rejected. Account: 'pop3.btconnect.com', Server: 'pop3.btconnect.com', Protocol: POP3, Server Response: '-ERR Logon failu unknown user name or bad password.', Port: 110, Secure(SSL): No, Server Error: 0x800CCC90, Error Number: 0x800CCC92 Any help would be appreciated.
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#4
November 19th 09, 02:32 PM
posted to microsoft.public.windows.inetexplorer.ie6_outlookexpress
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Errors 0x800CCC90 & 0x800CCC92
Thanks for your response. I followed the BT instructions to the letter but
the problem is still there. The only difference we had was that my outgoing mail (SMTP) showed mail.btconnect.com so I changed it, as shown, to smtp.btconnect.com but it has not made any difference. Everything was running perfectly yesterday??
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#5
November 19th 09, 02:32 PM
posted to microsoft.public.windows.inetexplorer.ie6_outlookexpress
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Errors 0x800CCC90 & 0x800CCC92
Thanks for your response. I followed the BT instructions to the letter but
the problem is still there. The only difference we had was that my outgoing mail (SMTP) showed mail.btconnect.com so I changed it, as shown, to smtp.btconnect.com but it has not made any difference. Everything was running perfectly yesterday??
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#6
November 19th 09, 03:02 PM
posted to microsoft.public.windows.inetexplorer.ie6_outlookexpress
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Errors 0x800CCC90 & 0x800CCC92
Please include all previous messages in your replies. It makes things much
easier for us to follow. Thank you. Call BT and have them reset your password. Perhaps change it if need be. You have no anti-virus? Get one. Microsoft Security Essentials is a free AV and anti-spyware program. Avast is good as well. Microsoft Security Essentials: http://www.microsoft.com/security_es...s/default.aspx Avast: http://www.avast.com/eng/download-avast-home.html Download and run this tool to make sure your machine is clean of any Malware right now. Malwarebytes Anti-Malware 1.40 http://www.download.com/Malwarebytes...-10804572.html -- Bruce Hagen MS-MVP [Mail] Imperial Beach, CA "Roger" wrote in message ... Thanks for your response. I followed the BT instructions to the letter but the problem is still there. The only difference we had was that my outgoing mail (SMTP) showed mail.btconnect.com so I changed it, as shown, to smtp.btconnect.com but it has not made any difference. Everything was running perfectly yesterday??
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#7
November 19th 09, 03:02 PM
posted to microsoft.public.windows.inetexplorer.ie6_outlookexpress
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Errors 0x800CCC90 & 0x800CCC92
Please include all previous messages in your replies. It makes things much
easier for us to follow. Thank you. Call BT and have them reset your password. Perhaps change it if need be. You have no anti-virus? Get one. Microsoft Security Essentials is a free AV and anti-spyware program. Avast is good as well. Microsoft Security Essentials: http://www.microsoft.com/security_es...s/default.aspx Avast: http://www.avast.com/eng/download-avast-home.html Download and run this tool to make sure your machine is clean of any Malware right now. Malwarebytes Anti-Malware 1.40 http://www.download.com/Malwarebytes...-10804572.html -- Bruce Hagen MS-MVP [Mail] Imperial Beach, CA "Roger" wrote in message ... Thanks for your response. I followed the BT instructions to the letter but the problem is still there. The only difference we had was that my outgoing mail (SMTP) showed mail.btconnect.com so I changed it, as shown, to smtp.btconnect.com but it has not made any difference. Everything was running perfectly yesterday??
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#8
November 19th 09, 05:01 PM
posted to microsoft.public.windows.inetexplorer.ie6_outlookexpress
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Errors 0x800CCC90 & 0x800CCC92
Many thanks Bruce, I will contact BT asap. I have already downloaded the sites you recommended. Will be in touch if BT cannot solve the problem. Roger "Bruce Hagen" wrote: Please include all previous messages in your replies. It makes things much easier for us to follow. Thank you. Call BT and have them reset your password. Perhaps change it if need be. You have no anti-virus? Get one. Microsoft Security Essentials is a free AV and anti-spyware program. Avast is good as well. Microsoft Security Essentials: http://www.microsoft.com/security_es...s/default.aspx Avast: http://www.avast.com/eng/download-avast-home.html Download and run this tool to make sure your machine is clean of any Malware right now. Malwarebytes Anti-Malware 1.40 http://www.download.com/Malwarebytes...-10804572.html -- Bruce Hagen MS-MVP [Mail] Imperial Beach, CA "Roger" wrote in message ... Thanks for your response. I followed the BT instructions to the letter but the problem is still there. The only difference we had was that my outgoing mail (SMTP) showed mail.btconnect.com so I changed it, as shown, to smtp.btconnect.com but it has not made any difference. Everything was running perfectly yesterday?? .
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#9
November 19th 09, 05:01 PM
posted to microsoft.public.windows.inetexplorer.ie6_outlookexpress
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Errors 0x800CCC90 & 0x800CCC92
Many thanks Bruce, I will contact BT asap. I have already downloaded the sites you recommended. Will be in touch if BT cannot solve the problem. Roger "Bruce Hagen" wrote: Please include all previous messages in your replies. It makes things much easier for us to follow. Thank you. Call BT and have them reset your password. Perhaps change it if need be. You have no anti-virus? Get one. Microsoft Security Essentials is a free AV and anti-spyware program. Avast is good as well. Microsoft Security Essentials: http://www.microsoft.com/security_es...s/default.aspx Avast: http://www.avast.com/eng/download-avast-home.html Download and run this tool to make sure your machine is clean of any Malware right now. Malwarebytes Anti-Malware 1.40 http://www.download.com/Malwarebytes...-10804572.html -- Bruce Hagen MS-MVP [Mail] Imperial Beach, CA "Roger" wrote in message ... Thanks for your response. I followed the BT instructions to the letter but the problem is still there. The only difference we had was that my outgoing mail (SMTP) showed mail.btconnect.com so I changed it, as shown, to smtp.btconnect.com but it has not made any difference. Everything was running perfectly yesterday?? .
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