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need help with outgoing emails



 
 
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  #1  
Old April 3rd 08, 04:16 AM posted to microsoft.public.windows.inetexplorer.ie6_outlookexpress
Boo
external usenet poster
 
Posts: 11
Default need help with outgoing emails

going crazy with oe6 all of the sudden not able to send messages but i do get
messages. immedately all outgoing messages go into outbox folder, then after
30 seconds an error message appears that reads your smtp server has not
responded. my isp has told me this is a microsoft problem, please someone
rescue me, thanks
  #2  
Old April 3rd 08, 04:20 AM posted to microsoft.public.windows.inetexplorer.ie6_outlookexpress
Bruce Hagen
external usenet poster
 
Posts: 10,210
Default need help with outgoing emails

Please post the error message in its entirety. You can Left click on it to
highlight and then right click to copy and then paste it into this thread.
--
Bruce Hagen
MS-MVP Outlook Express
Imperial Beach, CA


"Boo" wrote in message
...
going crazy with oe6 all of the sudden not able to send messages but i do
get
messages. immedately all outgoing messages go into outbox folder, then
after
30 seconds an error message appears that reads your smtp server has not
responded. my isp has told me this is a microsoft problem, please someone
rescue me, thanks


  #3  
Old April 3rd 08, 05:24 AM posted to microsoft.public.windows.inetexplorer.ie6_outlookexpress
VanguardLH[_2_]
external usenet poster
 
Posts: 1,313
Default need help with outgoing emails

"Boo" wrote in message
...
... after 30 seconds an error message appears ...


So is the error message going to remain a secret?

Don't describe an error. Don't paraphrase or summarize an error
message. Copy-n-paste it exactly as it appears or transcribe it
verbatim.

http://66.39.69.143/goodpost.htm
http://support.microsoft.com/kb/555375
http://users.tpg.com.au/bzyhjr/liszt.html

  #4  
Old April 3rd 08, 10:28 AM posted to microsoft.public.windows.inetexplorer.ie6_outlookexpress
Boo
external usenet poster
 
Posts: 11
Default need help with outgoing emails

sorry for my unsaviness with this support site, hopefully this is what you
wanted to see:
A time-out occurred while communicating with the server. Account:
'mail.comcast.net', Server: 'smtp.comcast.net', Protocol: SMTP, Port: 25,
Secure(SSL): No, Error Number: 0x800CCC19
what i was trying to communicate was that a seperate window appears(unable
to copy and paste the exact words) that asks you to wait 60 seconds or stop
oe6 from trying to communicate with my isp's smpt server(smpt.comcast.net).
the only way to get rid of that window is to wait or stop.


"VanguardLH" wrote:

"Boo" wrote in message
...
... after 30 seconds an error message appears ...


So is the error message going to remain a secret?

Don't describe an error. Don't paraphrase or summarize an error
message. Copy-n-paste it exactly as it appears or transcribe it
verbatim.

http://66.39.69.143/goodpost.htm
http://support.microsoft.com/kb/555375
http://users.tpg.com.au/bzyhjr/liszt.html


  #5  
Old April 3rd 08, 11:08 AM posted to microsoft.public.windows.inetexplorer.ie6_outlookexpress
VanguardLH[_2_]
external usenet poster
 
Posts: 1,313
Default need help with outgoing emails

"Boo" wrote in message
...

"VanguardLH" wrote:

"Boo" wrote ...
... after 30 seconds an error message appears ...


So is the error message going to remain a secret?

Don't describe an error. Don't paraphrase or summarize an error
message. Copy-n-paste it exactly as it appears or transcribe it
verbatim.



sorry for my unsaviness with this support site, hopefully this is
what you
wanted to see:
A time-out occurred while communicating with the server. Account:
'mail.comcast.net', Server: 'smtp.comcast.net', Protocol: SMTP,
Port: 25,
Secure(SSL): No, Error Number: 0x800CCC19
what i was trying to communicate was that a seperate window
appears(unable
to copy and paste the exact words) that asks you to wait 60 seconds
or stop
oe6 from trying to communicate with my isp's smpt
server(smpt.comcast.net).
the only way to get rid of that window is to wait or stop.


Have you yet tried disabling the e-mail scanning in your anti-virus
program? Its interrogation of your e-mails causes delays which are
sometimes too long for your mail server to wait so it times out the
mail session.

Are you on Comcast's network when trying to connect to Comcast's SMTP
server?

  #6  
Old April 4th 08, 12:43 AM posted to microsoft.public.windows.inetexplorer.ie6_outlookexpress
Boo
external usenet poster
 
Posts: 11
Default need help with outgoing emails

i disconnected the antivirus program and it still happens.
i ran a windows update also to see if any updates weren't up to date and the
same thing occurs
i'm running oe thru ie, but if i use the webmail program from comcast it
works fine.
i need to somehow get an answer to my oe not being able to send due to
non-savy users unable to learn a different e-mail system.
thanks again for the help

"VanguardLH" wrote:

"Boo" wrote in message
...

"VanguardLH" wrote:

"Boo" wrote ...
... after 30 seconds an error message appears ...

So is the error message going to remain a secret?

Don't describe an error. Don't paraphrase or summarize an error
message. Copy-n-paste it exactly as it appears or transcribe it
verbatim.



sorry for my unsaviness with this support site, hopefully this is
what you
wanted to see:
A time-out occurred while communicating with the server. Account:
'mail.comcast.net', Server: 'smtp.comcast.net', Protocol: SMTP,
Port: 25,
Secure(SSL): No, Error Number: 0x800CCC19
what i was trying to communicate was that a seperate window
appears(unable
to copy and paste the exact words) that asks you to wait 60 seconds
or stop
oe6 from trying to communicate with my isp's smpt
server(smpt.comcast.net).
the only way to get rid of that window is to wait or stop.


Have you yet tried disabling the e-mail scanning in your anti-virus
program? Its interrogation of your e-mails causes delays which are
sometimes too long for your mail server to wait so it times out the
mail session.

Are you on Comcast's network when trying to connect to Comcast's SMTP
server?


  #7  
Old April 3rd 08, 02:07 PM posted to microsoft.public.windows.inetexplorer.ie6_outlookexpress
Frank Saunders MS-MVP IE,OE/WM
external usenet poster
 
Posts: 368
Default need help with outgoing emails

"Boo" wrote in message
...
sorry for my unsaviness with this support site, hopefully this is what you
wanted to see:
A time-out occurred while communicating with the server. Account:
'mail.comcast.net', Server: 'smtp.comcast.net', Protocol: SMTP, Port: 25,
Secure(SSL): No, Error Number: 0x800CCC19
what i was trying to communicate was that a seperate window appears(unable
to copy and paste the exact words) that asks you to wait 60 seconds or
stop
oe6 from trying to communicate with my isp's smpt
server(smpt.comcast.net).
the only way to get rid of that window is to wait or stop.


"VanguardLH" wrote:

"Boo" wrote in message
...
... after 30 seconds an error message appears ...


So is the error message going to remain a secret?

Don't describe an error. Don't paraphrase or summarize an error
message. Copy-n-paste it exactly as it appears or transcribe it
verbatim.

http://66.39.69.143/goodpost.htm
http://support.microsoft.com/kb/555375
http://users.tpg.com.au/bzyhjr/liszt.html



Email scanning should be turned off in any anti-virus. Also exclude EML
files from the scan. It provides no protection not provided by the regular
resident protection.
Besides that, McAfee and Norton are not compatible with Windows Mail and
Outlook Express and should be uninstalled. The latest version of Trend's
anti-virus seems to be causing problems too.

--
Frank Saunders MS-MVP IE,OE/WM
www.fjsmjs.com
Do not reply with email

  #8  
Old April 4th 08, 12:49 AM posted to microsoft.public.windows.inetexplorer.ie6_outlookexpress
Boo
external usenet poster
 
Posts: 11
Default need help with outgoing emails

frank,
you might be on the right track with the latest version of trend, thats what
i have, but why would it work for two months with that new version and then
cause this problem.

"Frank Saunders MS-MVP IE,OE/WM" wrote:

"Boo" wrote in message
...
sorry for my unsaviness with this support site, hopefully this is what you
wanted to see:
A time-out occurred while communicating with the server. Account:
'mail.comcast.net', Server: 'smtp.comcast.net', Protocol: SMTP, Port: 25,
Secure(SSL): No, Error Number: 0x800CCC19
what i was trying to communicate was that a seperate window appears(unable
to copy and paste the exact words) that asks you to wait 60 seconds or
stop
oe6 from trying to communicate with my isp's smpt
server(smpt.comcast.net).
the only way to get rid of that window is to wait or stop.


"VanguardLH" wrote:

"Boo" wrote in message
...
... after 30 seconds an error message appears ...

So is the error message going to remain a secret?

Don't describe an error. Don't paraphrase or summarize an error
message. Copy-n-paste it exactly as it appears or transcribe it
verbatim.

http://66.39.69.143/goodpost.htm
http://support.microsoft.com/kb/555375
http://users.tpg.com.au/bzyhjr/liszt.html



Email scanning should be turned off in any anti-virus. Also exclude EML
files from the scan. It provides no protection not provided by the regular
resident protection.
Besides that, McAfee and Norton are not compatible with Windows Mail and
Outlook Express and should be uninstalled. The latest version of Trend's
anti-virus seems to be causing problems too.

--
Frank Saunders MS-MVP IE,OE/WM
www.fjsmjs.com
Do not reply with email

  #9  
Old April 4th 08, 01:26 AM posted to microsoft.public.windows.inetexplorer.ie6_outlookexpress
Bruce Hagen
external usenet poster
 
Posts: 10,210
Default need help with outgoing emails

Just like with Norton, or McAfee, Trend can work fine for months and
possibly years. What happens is an update from Trend screws things up.

IMHO, you would be better off if you got rid of Trend all together and used
one of these.

I would suggest either Avast, (freeware), or NOD32, (not free).

In the case of Avast, choose Custom Installation and under Resident
Protection, uncheck: Internet Mail and Outlook/Exchange.

Avast:
http://www.avast.com/eng/download-avast-home.html

NOD32:
http://www.eset.com/

Install /any/ AV in custom mode and always uncheck your e-mail scanning
options.

I have used Avast (freeware) for some time and cannot think of a bad thing
to say about the program.
--
Bruce Hagen
MS-MVP Outlook Express
Imperial Beach, CA


"Boo" wrote in message
...
frank,
you might be on the right track with the latest version of trend, thats
what
i have, but why would it work for two months with that new version and
then
cause this problem.

"Frank Saunders MS-MVP IE,OE/WM" wrote:

"Boo" wrote in message
...
sorry for my unsaviness with this support site, hopefully this is what
you
wanted to see:
A time-out occurred while communicating with the server. Account:
'mail.comcast.net', Server: 'smtp.comcast.net', Protocol: SMTP, Port:
25,
Secure(SSL): No, Error Number: 0x800CCC19
what i was trying to communicate was that a seperate window
appears(unable
to copy and paste the exact words) that asks you to wait 60 seconds or
stop
oe6 from trying to communicate with my isp's smpt
server(smpt.comcast.net).
the only way to get rid of that window is to wait or stop.


"VanguardLH" wrote:

"Boo" wrote in message
...
... after 30 seconds an error message appears ...

So is the error message going to remain a secret?

Don't describe an error. Don't paraphrase or summarize an error
message. Copy-n-paste it exactly as it appears or transcribe it
verbatim.

http://66.39.69.143/goodpost.htm
http://support.microsoft.com/kb/555375
http://users.tpg.com.au/bzyhjr/liszt.html



Email scanning should be turned off in any anti-virus. Also exclude EML
files from the scan. It provides no protection not provided by the
regular
resident protection.
Besides that, McAfee and Norton are not compatible with Windows Mail and
Outlook Express and should be uninstalled. The latest version of Trend's
anti-virus seems to be causing problems too.

--
Frank Saunders MS-MVP IE,OE/WM
www.fjsmjs.com
Do not reply with email


  #10  
Old April 4th 08, 01:49 AM posted to microsoft.public.windows.inetexplorer.ie6_outlookexpress
Frank Saunders MS-MVP IE,OE/WM
external usenet poster
 
Posts: 368
Default need help with outgoing emails

Could be a new update to Trend or it could be that you just didn't get an
email that made it mess up until now.

"Boo" wrote in message
...
frank,
you might be on the right track with the latest version of trend, thats
what
i have, but why would it work for two months with that new version and
then
cause this problem.

"Frank Saunders MS-MVP IE,OE/WM" wrote:

"Boo" wrote in message
...
sorry for my unsaviness with this support site, hopefully this is what
you
wanted to see:
A time-out occurred while communicating with the server. Account:
'mail.comcast.net', Server: 'smtp.comcast.net', Protocol: SMTP, Port:
25,
Secure(SSL): No, Error Number: 0x800CCC19
what i was trying to communicate was that a seperate window
appears(unable
to copy and paste the exact words) that asks you to wait 60 seconds or
stop
oe6 from trying to communicate with my isp's smpt
server(smpt.comcast.net).
the only way to get rid of that window is to wait or stop.

"VanguardLH" wrote:

"Boo" wrote in message
...
... after 30 seconds an error message appears ...

So is the error message going to remain a secret?

Don't describe an error. Don't paraphrase or summarize an error
message. Copy-n-paste it exactly as it appears or transcribe it
verbatim.

http://66.39.69.143/goodpost.htm
http://support.microsoft.com/kb/555375
http://users.tpg.com.au/bzyhjr/liszt.html


Email scanning should be turned off in any anti-virus. Also exclude EML
files from the scan. It provides no protection not provided by the
regular
resident protection.
Besides that, McAfee and Norton are not compatible with Windows Mail and
Outlook Express and should be uninstalled. The latest version of Trend's
anti-virus seems to be causing problems too.


 




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