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#11
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17 seconds to open first message
I /believe/ LiveUpdate and Auto-Protect refer to a Norton program.
As far as Windows Updates, I would stay current with at the very least the critical ones. I prefer to download them on my own as well so I can turn off my anti-virus when downloading and installing. Preferred for downloading anything to insure a clean install. And are you save without e-mail scanning? Probably more so that with it. Turning off e-mail scanning is safe. See: Viral Irony: The Most Common Cause of Corruption. http://www.microsoft.com/windows/IE/...ion.mspx#EOAAC And: http://www.oehelp.com/OETips.aspx#3 And this is from Symantec, but applies to all anti-virus programs. From: http://snipurl.com/bmf6 Is my computer still protected against viruses if I disable Email Scanning? Disabling Email Scanning does not leave you unprotected against viruses that are distributed as email attachments. Norton AntiVirus Auto-Protect scans incoming files as they are saved to your hard drive, including email and email attachments. Email Scanning is just another layer on top of this. To make sure that Auto-Protect is providing the maximum protection, keep Auto-Protect enabled and run LiveUpdate regularly to ensure that you have the most recent virus definitions. -- Bruce Hagen MS-MVP Outlook Express Imperial Beach, CA "Galloping Hairpin" wrote in message ... Oh sorry, yes, 'Read Mail is a folder I created to which I move all messages which don't end up in 'Deleted Items'. I also have a SPAM folder and have created a message rule which dumps all mail there which my ISP's server has marked SPAM in the subject line. May I draw your attention to my last paragraph regarding LiveUpdate? I prefer not to have any Microsoft components automatically updated. Maybe I'm paranoid but I have an instinctive distrust of Microsoft which is why I use third-party antivirus and firewall software. So if I scrap Avast's email protection am I vulnerable? "Bruce Hagen" wrote: But what about this Read Mail folder? Outlook Express doesn't have such a folder unless you create it. -- Bruce Hagen MS-MVP Outlook Express Imperial Beach, CA |
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#12
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17 seconds to open first message
Bruce,
"Bruce Hagen" wrote: I /believe/ LiveUpdate and Auto-Protect refer to a Norton program. Well, I don't have any Symantec/Norton utilities installed. I have been conducting some further tests and I am, quite frankly, baffled. I have found that if I terminate the Avast Standard Shield resident provider the delay in opening the first message drops to 5 seconds which is exactly the same as if I stop all on-access protection. Note that I now have the Internet Mail and Outlook/Exchange providers permanently terminated. The Avast icon in the Systray rotates once when I select the message but doesn't move during the 21 seconds (timed with a stopwatch) of disk activity. The Standard Shield doesn't report any files scanned and it's process, ashServ.exe, has zero CPU activity. The only processes which show any CPU activity during the disk activity are explorer.exe (briefly) and msimn.exe (continuously, varying between 02% and 08%). So, everything suggests that it's not Avast that's causing the problem and yet if I disable it the problem appears to go away. |
#13
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17 seconds to open first message
In many cases, just unchecking e-mail scanning is not enough. Remove Avast
and reinstall it. Choose Custom Installation and under Resident Protection, uncheck: Internet Mail and Outlook/Exchange. See if that helps. -- Bruce Hagen MS-MVP Outlook Express Imperial Beach, CA "Galloping Hairpin" wrote in message ... Bruce, "Bruce Hagen" wrote: I /believe/ LiveUpdate and Auto-Protect refer to a Norton program. Well, I don't have any Symantec/Norton utilities installed. I have been conducting some further tests and I am, quite frankly, baffled. I have found that if I terminate the Avast Standard Shield resident provider the delay in opening the first message drops to 5 seconds which is exactly the same as if I stop all on-access protection. Note that I now have the Internet Mail and Outlook/Exchange providers permanently terminated. The Avast icon in the Systray rotates once when I select the message but doesn't move during the 21 seconds (timed with a stopwatch) of disk activity. The Standard Shield doesn't report any files scanned and it's process, ashServ.exe, has zero CPU activity. The only processes which show any CPU activity during the disk activity are explorer.exe (briefly) and msimn.exe (continuously, varying between 02% and 08%). So, everything suggests that it's not Avast that's causing the problem and yet if I disable it the problem appears to go away. |
#14
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17 seconds to open first message
Ok. I've done that and it hasn't made any difference.
"Bruce Hagen" wrote: In many cases, just unchecking e-mail scanning is not enough. Remove Avast and reinstall it. Choose Custom Installation and under Resident Protection, uncheck: Internet Mail and Outlook/Exchange. See if that helps. -- Bruce Hagen MS-MVP Outlook Express Imperial Beach, CA |
#15
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17 seconds to open first message
Do you see this delay in every folder, or just the Inbox? I'm trying to
figure out if there is something wrong with Avast, or it is actually doing its job and the delay is a result. -- Bruce Hagen MS-MVP Outlook Express Imperial Beach, CA "Galloping Hairpin" wrote in message ... Ok. I've done that and it hasn't made any difference. "Bruce Hagen" wrote: In many cases, just unchecking e-mail scanning is not enough. Remove Avast and reinstall it. Choose Custom Installation and under Resident Protection, uncheck: Internet Mail and Outlook/Exchange. See if that helps. -- Bruce Hagen MS-MVP Outlook Express Imperial Beach, CA |
#16
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17 seconds to open first message
Yes, I see this delay in every folder.
I can't get my brain around the fact that there is no activity in the Avast processes yet it's clearly affecting Outlook Express in some way. Is there any way to re-install Outlook Express? "Bruce Hagen" wrote: Do you see this delay in every folder, or just the Inbox? I'm trying to figure out if there is something wrong with Avast, or it is actually doing its job and the delay is a result. -- Bruce Hagen MS-MVP Outlook Express Imperial Beach, CA "Galloping Hairpin" wrote in message ... Ok. I've done that and it hasn't made any difference. "Bruce Hagen" wrote: In many cases, just unchecking e-mail scanning is not enough. Remove Avast and reinstall it. Choose Custom Installation and under Resident Protection, uncheck: Internet Mail and Outlook/Exchange. See if that helps. -- Bruce Hagen MS-MVP Outlook Express Imperial Beach, CA |
#17
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17 seconds to open first message
That eliminates one bad folder, or message. You can reinstall OE, but I
doubt that would do one bit of good. Create a new identity and import your messages to it. Do you see a delay here? File | Identity | Add New Identity. Create a new one and test it. How to Create and Use Identities in Outlook Express http://support.microsoft.com/?kbid=209169 You will still have your messages in the old identity, so if this doesn't help, you can just delete this new identity. -- Bruce Hagen MS-MVP Outlook Express Imperial Beach, CA "Galloping Hairpin" wrote in message ... Yes, I see this delay in every folder. I can't get my brain around the fact that there is no activity in the Avast processes yet it's clearly affecting Outlook Express in some way. Is there any way to re-install Outlook Express? "Bruce Hagen" wrote: Do you see this delay in every folder, or just the Inbox? I'm trying to figure out if there is something wrong with Avast, or it is actually doing its job and the delay is a result. -- Bruce Hagen MS-MVP Outlook Express Imperial Beach, CA "Galloping Hairpin" wrote in message ... Ok. I've done that and it hasn't made any difference. "Bruce Hagen" wrote: In many cases, just unchecking e-mail scanning is not enough. Remove Avast and reinstall it. Choose Custom Installation and under Resident Protection, uncheck: Internet Mail and Outlook/Exchange. See if that helps. -- Bruce Hagen MS-MVP Outlook Express Imperial Beach, CA |
#18
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17 seconds to open first message
Also, if you select to work offline, do you see the delay?
-- Bruce Hagen MS-MVP Outlook Express Imperial Beach, CA "Galloping Hairpin" wrote in message ... Yes, I see this delay in every folder. I can't get my brain around the fact that there is no activity in the Avast processes yet it's clearly affecting Outlook Express in some way. Is there any way to re-install Outlook Express? "Bruce Hagen" wrote: Do you see this delay in every folder, or just the Inbox? I'm trying to figure out if there is something wrong with Avast, or it is actually doing its job and the delay is a result. -- Bruce Hagen MS-MVP Outlook Express Imperial Beach, CA "Galloping Hairpin" wrote in message ... Ok. I've done that and it hasn't made any difference. "Bruce Hagen" wrote: In many cases, just unchecking e-mail scanning is not enough. Remove Avast and reinstall it. Choose Custom Installation and under Resident Protection, uncheck: Internet Mail and Outlook/Exchange. See if that helps. -- Bruce Hagen MS-MVP Outlook Express Imperial Beach, CA |
#19
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17 seconds to open first message
kibbitz
If compacting all OE folders (ALT+F+F+F; http://www.insideoe.com/files/maintain.htm#compact) and deleting Temporary Internet Files (and accepting the prompt to delete all offline content) doesn't correct the problem... Your current Identity may be damaged, especially if its the default Main Identity. Try one or more of your accounts in a new Named Identity (File Identities Add new identity). Assuming all is well, (1) compact all folders in the old identity, (2) import messages from the old identity into the new one, and then (3) delete the old one (File Identities Manage Identities). To avoid such corruption in futu - Don't use Inbox or Sent Items to archive messages. Move them to local folders created for this purpose. - Empty Deleted Items folder daily. - Frequently perform a manual compact of all OE folders while "working offline". More at http://www.insideoe.com/files/maintain.htm - WinXP SP2 only: Do not shut down your machine while Windows is automatically compacting your message store. - Your anti-virus application's email scanning feature can also cause such corruption. Disable it. It provides no additional protection. /kibbitz -- ~PA Bear Galloping Hairpin wrote: Yes, I see this delay in every folder. I can't get my brain around the fact that there is no activity in the Avast processes yet it's clearly affecting Outlook Express in some way. Is there any way to re-install Outlook Express? "Bruce Hagen" wrote: Do you see this delay in every folder, or just the Inbox? I'm trying to figure out if there is something wrong with Avast, or it is actually doing its job and the delay is a result. -- Bruce Hagen MS-MVP Outlook Express Imperial Beach, CA "Galloping Hairpin" wrote in message ... Ok. I've done that and it hasn't made any difference. "Bruce Hagen" wrote: In many cases, just unchecking e-mail scanning is not enough. Remove Avast and reinstall it. Choose Custom Installation and under Resident Protection, uncheck: Internet Mail and Outlook/Exchange. See if that helps. -- Bruce Hagen MS-MVP Outlook Express Imperial Beach, CA |
#20
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17 seconds to open first message
Ok, I finally got around to creating a new identity, not totally
straightforward because of the approach used by my ISP to implement multiple email addresses. Anyway, the new identity exhibited similar, but not identical, problems to the old one insofar as it took 15 seconds to open the first message rather than the 21 seconds. I have de-installed Avast and re-installed without any email scanning options. I have also disabled MailSafe in my ZoneAlarm firewall (although turning the firewall off completely makes no difference in any case). If I can ever save up enough money I'm going to buy myself a Macintosh because I'm totally fed up with the problems I encounter with Microsoft products. Either that or I'll run my PC on Linux. "PA Bear [MS MVP]" wrote: kibbitz If compacting all OE folders (ALT+F+F+F; http://www.insideoe.com/files/maintain.htm#compact) and deleting Temporary Internet Files (and accepting the prompt to delete all offline content) doesn't correct the problem... Your current Identity may be damaged, especially if its the default Main Identity. Try one or more of your accounts in a new Named Identity (File Identities Add new identity). Assuming all is well, (1) compact all folders in the old identity, (2) import messages from the old identity into the new one, and then (3) delete the old one (File Identities Manage Identities). To avoid such corruption in futu - Don't use Inbox or Sent Items to archive messages. Move them to local folders created for this purpose. - Empty Deleted Items folder daily. - Frequently perform a manual compact of all OE folders while "working offline". More at http://www.insideoe.com/files/maintain.htm - WinXP SP2 only: Do not shut down your machine while Windows is automatically compacting your message store. - Your anti-virus application's email scanning feature can also cause such corruption. Disable it. It provides no additional protection. /kibbitz -- ~PA Bear Galloping Hairpin wrote: Yes, I see this delay in every folder. I can't get my brain around the fact that there is no activity in the Avast processes yet it's clearly affecting Outlook Express in some way. Is there any way to re-install Outlook Express? "Bruce Hagen" wrote: Do you see this delay in every folder, or just the Inbox? I'm trying to figure out if there is something wrong with Avast, or it is actually doing its job and the delay is a result. -- Bruce Hagen MS-MVP Outlook Express Imperial Beach, CA "Galloping Hairpin" wrote in message ... Ok. I've done that and it hasn't made any difference. "Bruce Hagen" wrote: In many cases, just unchecking e-mail scanning is not enough. Remove Avast and reinstall it. Choose Custom Installation and under Resident Protection, uncheck: Internet Mail and Outlook/Exchange. See if that helps. -- Bruce Hagen MS-MVP Outlook Express Imperial Beach, CA |
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