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#11
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Error Message
"Goldilocks" ... I'm sorry if I didn't address my issue per protocol. I have been trying to find an answer for over a week, and this is my last resort, that I only stumbled on by accident. Neither Microsoft, my anti-virus software, nor my dsl connection have been of help. Therefore, when Microsoft used this link as something to help me, and I searched for a similar problem, and found one, I posted under that link. This "discussion board" works quite differently than any others I have used. Here is my issue. I have Windows XP, Outlook Express, verizon dsl connection. I am working with a whole new computer, following a virus and a complete washing of my system and new downloads, with all of the updates and security patches added. (Trust me this is foreign language to me, but every button has been clicked, and everything added not only by the person who "fixed" my computer, but I have been updating as well.) This is the error message I get in Outlook Express 6: The message could not be opened from out Outbox folder. Account: 'incoming.verizon.net', Server: 'outgoing.verizon.net', Protocol: SMTP, Port: 25, Secure(SSL): No, Error Number: 0x800420C8 I obviously am not trying to open a message that I am in the process of sending, and so far, MOST of my e-mails are going through (per my sent box), however, I have had some issues with receiving e-mails regular e-mail people are telling me they have sent. I followed the instructions in the previous answer to this problem (the post I replied to) and I do not have duplicate accounts. I don't know what else to try and am very frustrated that there is no reliable source to go to for answers. Thank you in advance if you can be of any help in this issue. |
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#13
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Error Message
You cannot send from your account nor can you
receive mail from the account when you're connected to the internet via that ISP (direcpceu.com?). mohammed muneeruddin wrote: i am getting this error when i am applying my server ip addres The message could not be sent because one of the recipients was rejected by the server. The rejected e-mail address was ' . Subject 'sdsf', Account: 'mail.alumatecsystem.com', Server: '192.168.1.1', Protocol: SMTP, Server Response: '550 5.7.1 Unable to relay for ', Port: 25, Secure(SSL): No, Server Error: 550, Error Number: 0x800CCC79 when i am giving my incomming and outgoing protocl addres i am getting this errot in outlook express. The host 'realy.direcpceu.com' could not be found. Please verify that you have entered the server name correctly. Account: ' mail.alumatecsystem.com', Server: 'realy.direcpceu.com', Protocol: SMTP, Port: 25, Secure(SSL): No, Socket Error: 11004, Error Number: 0x800CCC0D The host 'mail.alumatecsystem.com' could not be found. Please verify that you have entered the server name correctly. Account: ' mail.alumatecsystem.com', Server: 'mail.alumatecsystem.com', Protocol: POP3, Port: 110, Secure(SSL): No, Socket Error: 11004, Error Number: 0x800CCC0D |
#14
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Error Message
To Goldielocks, This is the same message I have been getting since I
installed Trend Micro I have been all over the place trying to fix it. I will try the answere you have been given "Goldilocks" wrote: I'm sorry if I didn't address my issue per protocol. I have been trying to find an answer for over a week, and this is my last resort, that I only stumbled on by accident. Neither Microsoft, my anti-virus software, nor my dsl connection have been of help. Therefore, when Microsoft used this link as something to help me, and I searched for a similar problem, and found one, I posted under that link. This "discussion board" works quite differently than any others I have used. Here is my issue. I have Windows XP, Outlook Express, verizon dsl connection. I am working with a whole new computer, following a virus and a complete washing of my system and new downloads, with all of the updates and security patches added. (Trust me this is foreign language to me, but every button has been clicked, and everything added not only by the person who "fixed" my computer, but I have been updating as well.) This is the error message I get in Outlook Express 6: The message could not be opened from out Outbox folder. Account: 'incoming.verizon.net', Server: 'outgoing.verizon.net', Protocol: SMTP, Port: 25, Secure(SSL): No, Error Number: 0x800420C8 I obviously am not trying to open a message that I am in the process of sending, and so far, MOST of my e-mails are going through (per my sent box), however, I have had some issues with receiving e-mails regular e-mail people are telling me they have sent. I followed the instructions in the previous answer to this problem (the post I replied to) and I do not have duplicate accounts. I don't know what else to try and am very frustrated that there is no reliable source to go to for answers. Thank you in advance if you can be of any help in this issue. |
#15
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Error Message
"jackveron" wrote in message
... To Goldielocks, This is the same message I have been getting since I installed Trend Micro I have been all over the place trying to fix it. I will try the answere you have been given "Goldilocks" wrote: I'm sorry if I didn't address my issue per protocol. I have been trying to find an answer for over a week, and this is my last resort, that I only stumbled on by accident. Neither Microsoft, my anti-virus software, nor my dsl connection have been of help. Therefore, when Microsoft used this link as something to help me, and I searched for a similar problem, and found one, I posted under that link. This "discussion board" works quite differently than any others I have used. Here is my issue. I have Windows XP, Outlook Express, verizon dsl connection. I am working with a whole new computer, following a virus and a complete washing of my system and new downloads, with all of the updates and security patches added. (Trust me this is foreign language to me, but every button has been clicked, and everything added not only by the person who "fixed" my computer, but I have been updating as well.) This is the error message I get in Outlook Express 6: The message could not be opened from out Outbox folder. Account: 'incoming.verizon.net', Server: 'outgoing.verizon.net', Protocol: SMTP, Port: 25, Secure(SSL): No, Error Number: 0x800420C8 I obviously am not trying to open a message that I am in the process of sending, and so far, MOST of my e-mails are going through (per my sent box), however, I have had some issues with receiving e-mails regular e-mail people are telling me they have sent. I followed the instructions in the previous answer to this problem (the post I replied to) and I do not have duplicate accounts. I don't know what else to try and am very frustrated that there is no reliable source to go to for answers. Thank you in advance if you can be of any help in this issue. Email scanning should be turned off in any anti-virus. Also exclude EML files from the scan. It provides no protection not provided by the regular resident protection. Besides that, McAfee and Norton are not compatible with Windows Mail and Outlook Express and should be uninstalled. The latest version of Trend's anti-virus seems to be causing problems too. -- Frank Saunders MS-MVP IE,OE/WM www.fjsmjs.com Do not reply with email |
#16
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Error Message0x800420C8. you have Trend micro pc-cillin,
"Goldilocks" wrote: I'm sorry if I didn't address my issue per protocol. I have been trying to find an answer for over a week, and this is my last resort, that I only stumbled on by accident. Neither Microsoft, my anti-virus software, nor my dsl connection have been of help. Therefore, when Microsoft used this link as something to help me, and I searched for a similar problem, and found one, I posted under that link. This "discussion board" works quite differently than any others I have used. Here is my issue. I have Windows XP, Outlook Express, verizon dsl connection. I am working with a whole new computer, following a virus and a complete washing of my system and new downloads, with all of the updates and security patches added. (Trust me this is foreign language to me, but every button has been clicked, and everything added not only by the person who "fixed" my computer, but I have been updating as well.) This is the error message I get in Outlook Express 6: The message could not be opened from out Outbox folder. Account: 'incoming.verizon.net', Server: 'outgoing.verizon.net', Protocol: SMTP, Port: 25, Secure(SSL): No, Error Number: 0x800420C8 I obviously am not trying to open a message that I am in the process of sending, and so far, MOST of my e-mails are going through (per my sent box), however, I have had some issues with receiving e-mails regular e-mail people are telling me they have sent. I followed the instructions in the previous answer to this problem (the post I replied to) and I do not have duplicate accounts. I don't know what else to try and am very frustrated that there is no reliable source to go to for answers. Thank you in advance if you can be of any help in this issue. Go to Trend i/n security Home network & F/wall controls. Then Personal F/wall settings x advanced settings then x Network protocol Control. Under Description x outgoing mail mass mailing (SMTP) x Edit in the connection box -make sure outgoing is selected. In the response Box x allow then ok. It was "send a warning" or similar. I looked for months for this and it fixed mine up, hope you get this as I don't know how long this has been on the board. |
#17
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Error Message
"Bruce Hagen" wrote: QP I'm not really using it to check for viruses...just to eliminate the spam. /QP Is Trend Micro your anti-virus program, or do you have another? You can have one program that does virus protection, anti spam and a firewall all in one. Every anti-virus program has an e-mail scanning option which should never be used with Outlook Express. Aside from that, you did delete the Outbox.dbx file from your message store? You did have OE closed when you did this? Have you rebooted since doing this? While e-mail scanning causes problems with OE, your original problem was a corrupt Outbox, since you only had one account. Deleting the Outbox.dbx file should have fixed that. E-mail scanning was just included in the General Precautions I included. If you are having problems receiving mail as well, then your problems are greater. I would look at Trend Micro fro problems receiving mail. -- Bruce Hagen MS-MVP Outlook Express Imperial Beach, CA "Goldilocks" wrote in message ... OK...what I am saying here is that my anti virus program includes a spam program, as well as spyware controls, etc. I have an anti-spam toolbar, associated with this program, which puts all "spam" (or nearly all) into a spam folder, instead of cluttering and defiling my inbox. I can also block e-mails from this, send spam alerts through on something that gets to my inbox by mistake, etc. I am very reluctant to turn that off, as without it, all of the garbage gets through to my inbox. If I am misunderstanding something, please explain, but I have never found a way to eliminate spam with simple Outlook Express "tools." I suppose if that is the reason I am getting the error message when sending e-mail messages in OE, that is a small price to pay for not getting spammed. I'm not really using it to check for viruses...just to eliminate the spam. "Bruce Hagen" wrote: E-mail scanning does not stop spam. Message rules or spam programs do. Turning off e-mail scanning is safe. See: Viral Irony: The Most Common Cause of Corruption. http://www.microsoft.com/windows/IE/...ion.mspx#EOAAC And this is from Symantec, but applies to all anti-virus programs. From: http://snipurl.com/bmf6 Is my computer still protected against viruses if I disable Email Scanning? Disabling Email Scanning does not leave you unprotected against viruses that are distributed as email attachments. Norton AntiVirus Auto-Protect scans incoming files as they are saved to your hard drive, including email and email attachments. Email Scanning is just another layer on top of this. To make sure that Auto-Protect is providing the maximum protection, keep Auto-Protect enabled and run LiveUpdate regularly to ensure that you have the most recent virus definitions. -- Bruce Hagen MS-MVP Outlook Express Imperial Beach, CA "Goldilocks" wrote in message ... Thanks Bruce. I did the first steps, sent a test e-mail, and it went out fine. Did some more internet stuff, sent another e-mail in reply to one sent to me, and got the same error message again. So then I went back to the compacting instructions. I have not to this point turned off the e-mail scanning in my Trend Micro Internet Security program, because as far as I know, it is the only way to protect me from spam, which I do not want. Do you have any further suggestions to get rid of spam if I turn off that aspect of Trend? Thank you for your help. "Bruce Hagen" wrote: Please include all previous messages in your replies. You didn't follow the fix entirely if you didn't create a new Outbox. The dbx files are hidden. Here it is spelled out. Tools | Options | Maintenance | Store Folder will reveal the location of your Outlook Express files. Press the Tab key to highlight the folder location, then Ctrl+C. Close OE, then Start | Run | Ctrl+V will put the location in the box - Click OK and you'll see the OE files. Otherwise, write the location down and navigate to it in Windows Explorer. In WinXP, Win2K & Win2K3, the OE user files (DBX and WAB) are by default marked as hidden. To view these files in Windows Explorer, you must enable Show Hidden Files and Folders under Start | Control Panel | Folder Options Icon | View, or in Windows Explorer | Tools | Folder Options | View. With OE closed, find the DBX file for the folder in question {Outbox.dbx} and delete it. A new one will be created automatically when you open OE. General precautions for Outlook Express: Do not archive mail in default OE folders. They will eventually become corrupt. Create your own user defined folders for storing mail and move your mail to them. Empty Deleted Items folder regularly. Keep user created folders under 100MB, and Default folders as empty as is feasible. After you are done, follow up by compacting your folders manually while working *offline* and do it often. Click on Outlook Express at the top of the folder tree so no folders are open. Then: File | Work Offline (or double click Working Online in the Status Bar). File | Folder | Compact all folders. Don't touch anything until the compacting is completed. Turn off e-mail scanning in your anti-virus program. It is a redundant layer of protection that eats up CPUs and causes a multitude of problems such as time-outs and account setting changes. Your up-to-date A/V program will continue to protect you sufficiently. For more, see: http://www.oehelp.com/OETips.aspx#3 In Tools | Options | Maintenance: Uncheck Compact messages in background and leave it unchecked. {N/A if running XP/SP2}. -- Bruce Hagen MS-MVP Outlook Express Imperial Beach, CA "Goldilocks" wrote in message ... These are the same "fixes" I had already printed out from the previous question regarding this same issue. I do not have duplicate mail accounts. If I do the start, find, search and type in outbox.dbx there is no file found. So I can't delete that either. I'm sorry if I didn't make it clear that I had already followed that fix entirely to no avail. There is something else missing. In trend micro go to I/N security Home network & F/Wall controls. Personal F/Wall settings x Advance Settings xNetwork protocol Control Under Discription x outgoing mass mailing (SMTP) x edit in the Connection Box, make sure outgoing is selected. In the Response Box x Allow. Then O K . I read all the trouble you were having, same here, but this is the answer. Best of luck |
#18
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Error Message
I was having the exact same problem as Goldilocks & none of the fixes helped,
even disabling the email virus scan. The only thing that helped was to remove the Trend spam bar & I problem was finally solved. Seems like the problem is with the Trend "Bruce Hagen" wrote: QP I'm not really using it to check for viruses...just to eliminate the spam. /QP Is Trend Micro your anti-virus program, or do you have another? You can have one program that does virus protection, anti spam and a firewall all in one. Every anti-virus program has an e-mail scanning option which should never be used with Outlook Express. Aside from that, you did delete the Outbox.dbx file from your message store? You did have OE closed when you did this? Have you rebooted since doing this? While e-mail scanning causes problems with OE, your original problem was a corrupt Outbox, since you only had one account. Deleting the Outbox.dbx file should have fixed that. E-mail scanning was just included in the General Precautions I included. If you are having problems receiving mail as well, then your problems are greater. I would look at Trend Micro fro problems receiving mail. -- Bruce Hagen MS-MVP Outlook Express Imperial Beach, CA "Goldilocks" wrote in message ... OK...what I am saying here is that my anti virus program includes a spam program, as well as spyware controls, etc. I have an anti-spam toolbar, associated with this program, which puts all "spam" (or nearly all) into a spam folder, instead of cluttering and defiling my inbox. I can also block e-mails from this, send spam alerts through on something that gets to my inbox by mistake, etc. I am very reluctant to turn that off, as without it, all of the garbage gets through to my inbox. If I am misunderstanding something, please explain, but I have never found a way to eliminate spam with simple Outlook Express "tools." I suppose if that is the reason I am getting the error message when sending e-mail messages in OE, that is a small price to pay for not getting spammed. I'm not really using it to check for viruses...just to eliminate the spam. "Bruce Hagen" wrote: E-mail scanning does not stop spam. Message rules or spam programs do. Turning off e-mail scanning is safe. See: Viral Irony: The Most Common Cause of Corruption. http://www.microsoft.com/windows/IE/...ion.mspx#EOAAC And this is from Symantec, but applies to all anti-virus programs. From: http://snipurl.com/bmf6 Is my computer still protected against viruses if I disable Email Scanning? Disabling Email Scanning does not leave you unprotected against viruses that are distributed as email attachments. Norton AntiVirus Auto-Protect scans incoming files as they are saved to your hard drive, including email and email attachments. Email Scanning is just another layer on top of this. To make sure that Auto-Protect is providing the maximum protection, keep Auto-Protect enabled and run LiveUpdate regularly to ensure that you have the most recent virus definitions. -- Bruce Hagen MS-MVP Outlook Express Imperial Beach, CA "Goldilocks" wrote in message ... Thanks Bruce. I did the first steps, sent a test e-mail, and it went out fine. Did some more internet stuff, sent another e-mail in reply to one sent to me, and got the same error message again. So then I went back to the compacting instructions. I have not to this point turned off the e-mail scanning in my Trend Micro Internet Security program, because as far as I know, it is the only way to protect me from spam, which I do not want. Do you have any further suggestions to get rid of spam if I turn off that aspect of Trend? Thank you for your help. "Bruce Hagen" wrote: Please include all previous messages in your replies. You didn't follow the fix entirely if you didn't create a new Outbox. The dbx files are hidden. Here it is spelled out. Tools | Options | Maintenance | Store Folder will reveal the location of your Outlook Express files. Press the Tab key to highlight the folder location, then Ctrl+C. Close OE, then Start | Run | Ctrl+V will put the location in the box - Click OK and you'll see the OE files. Otherwise, write the location down and navigate to it in Windows Explorer. In WinXP, Win2K & Win2K3, the OE user files (DBX and WAB) are by default marked as hidden. To view these files in Windows Explorer, you must enable Show Hidden Files and Folders under Start | Control Panel | Folder Options Icon | View, or in Windows Explorer | Tools | Folder Options | View. With OE closed, find the DBX file for the folder in question {Outbox.dbx} and delete it. A new one will be created automatically when you open OE. General precautions for Outlook Express: Do not archive mail in default OE folders. They will eventually become corrupt. Create your own user defined folders for storing mail and move your mail to them. Empty Deleted Items folder regularly. Keep user created folders under 100MB, and Default folders as empty as is feasible. After you are done, follow up by compacting your folders manually while working *offline* and do it often. Click on Outlook Express at the top of the folder tree so no folders are open. Then: File | Work Offline (or double click Working Online in the Status Bar). File | Folder | Compact all folders. Don't touch anything until the compacting is completed. Turn off e-mail scanning in your anti-virus program. It is a redundant layer of protection that eats up CPUs and causes a multitude of problems such as time-outs and account setting changes. Your up-to-date A/V program will continue to protect you sufficiently. For more, see: http://www.oehelp.com/OETips.aspx#3 In Tools | Options | Maintenance: Uncheck Compact messages in background and leave it unchecked. {N/A if running XP/SP2}. -- Bruce Hagen MS-MVP Outlook Express Imperial Beach, CA "Goldilocks" wrote in message ... These are the same "fixes" I had already printed out from the previous question regarding this same issue. I do not have duplicate mail accounts. If I do the start, find, search and type in outbox.dbx there is no file found. So I can't delete that either. I'm sorry if I didn't make it clear that I had already followed that fix entirely to no avail. There is something else missing. |
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