To Goldielocks, This is the same message I have been getting since I
installed Trend Micro I have been all over the place trying to fix it. I
will try the answere you have been given

"Goldilocks" wrote:

I'm sorry if I didn't address my issue per protocol. I have been trying to
find an answer for over a week, and this is my last resort, that I only
stumbled on by accident. Neither Microsoft, my anti-virus software, nor my
dsl connection have been of help. Therefore, when Microsoft used this link as
something to help me, and I searched for a similar problem, and found one, I
posted under that link. This "discussion board" works quite differently than
any others I have used.

Here is my issue. I have Windows XP, Outlook Express, verizon dsl
connection. I am working with a whole new computer, following a virus and a
complete washing of my system and new downloads, with all of the updates and
security patches added. (Trust me this is foreign language to me, but every
button has been clicked, and everything added not only by the person who
"fixed" my computer, but I have been updating as well.)

This is the error message I get in Outlook Express 6: The message could not
be opened from out Outbox folder. Account: 'incoming.verizon.net', Server:
'outgoing.verizon.net', Protocol: SMTP, Port: 25, Secure(SSL): No, Error
Number: 0x800420C8

I obviously am not trying to open a message that I am in the process of
sending, and so far, MOST of my e-mails are going through (per my sent box),
however, I have had some issues with receiving e-mails regular e-mail people
are telling me they have sent.

I followed the instructions in the previous answer to this problem (the post
I replied to) and I do not have duplicate accounts. I don't know what else to
try and am very frustrated that there is no reliable source to go to for
answers.

Thank you in advance if you can be of any help in this issue.

"jackveron" wrote in message
...
To Goldielocks, This is the same message I have been getting since I
installed Trend Micro I have been all over the place trying to fix it. I
will try the answere you have been given

"Goldilocks" wrote:

I'm sorry if I didn't address my issue per protocol. I have been trying
to
find an answer for over a week, and this is my last resort, that I only
stumbled on by accident. Neither Microsoft, my anti-virus software, nor
my
dsl connection have been of help. Therefore, when Microsoft used this
link as
something to help me, and I searched for a similar problem, and found
one, I
posted under that link. This "discussion board" works quite differently
than
any others I have used.

Here is my issue. I have Windows XP, Outlook Express, verizon dsl
connection. I am working with a whole new computer, following a virus and
a
complete washing of my system and new downloads, with all of the updates
and
security patches added. (Trust me this is foreign language to me, but
every
button has been clicked, and everything added not only by the person who
"fixed" my computer, but I have been updating as well.)

This is the error message I get in Outlook Express 6: The message could
not
be opened from out Outbox folder. Account: 'incoming.verizon.net',
Server:
'outgoing.verizon.net', Protocol: SMTP, Port: 25, Secure(SSL): No, Error
Number: 0x800420C8

I obviously am not trying to open a message that I am in the process of
sending, and so far, MOST of my e-mails are going through (per my sent
box),
however, I have had some issues with receiving e-mails regular e-mail
people
are telling me they have sent.

I followed the instructions in the previous answer to this problem (the
post
I replied to) and I do not have duplicate accounts. I don't know what
else to
try and am very frustrated that there is no reliable source to go to for
answers.

Thank you in advance if you can be of any help in this issue.



Email scanning should be turned off in any anti-virus. Also exclude EML
files from the scan. It provides no
protection not provided by the regular resident protection.
Besides that, McAfee and Norton are not compatible with Windows Mail and
Outlook Express and should be uninstalled. The latest version of Trend's
anti-virus seems to be causing problems too.

--
Frank Saunders MS-MVP IE,OE/WM
www.fjsmjs.com
Do not reply with email

"Goldilocks" wrote:

I'm sorry if I didn't address my issue per protocol. I have been trying to
find an answer for over a week, and this is my last resort, that I only
stumbled on by accident. Neither Microsoft, my anti-virus software, nor my
dsl connection have been of help. Therefore, when Microsoft used this link as
something to help me, and I searched for a similar problem, and found one, I
posted under that link. This "discussion board" works quite differently than
any others I have used.

Here is my issue. I have Windows XP, Outlook Express, verizon dsl
connection. I am working with a whole new computer, following a virus and a
complete washing of my system and new downloads, with all of the updates and
security patches added. (Trust me this is foreign language to me, but every
button has been clicked, and everything added not only by the person who
"fixed" my computer, but I have been updating as well.)

This is the error message I get in Outlook Express 6: The message could not
be opened from out Outbox folder. Account: 'incoming.verizon.net', Server:
'outgoing.verizon.net', Protocol: SMTP, Port: 25, Secure(SSL): No, Error
Number: 0x800420C8

I obviously am not trying to open a message that I am in the process of
sending, and so far, MOST of my e-mails are going through (per my sent box),
however, I have had some issues with receiving e-mails regular e-mail people
are telling me they have sent.

I followed the instructions in the previous answer to this problem (the post
I replied to) and I do not have duplicate accounts. I don't know what else to
try and am very frustrated that there is no reliable source to go to for
answers.

Thank you in advance if you can be of any help in this issue.


Go to Trend i/n security Home network & F/wall controls. Then Personal
F/wall settings x advanced settings then x Network protocol Control. Under
Description x outgoing mail mass mailing (SMTP) x Edit in the connection box
-make sure outgoing is selected. In the response Box x allow then ok. It
was "send a warning" or similar. I looked for months for this and it fixed
mine up, hope you get this as I don't know how long this has been on the
board.